Open Source Talent
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Open Source Talent

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Open Source Talent Open Source Talent Presentation Transcript

      • Finding and Hiring the Right
      • Open Source support
      • Wednesday April 9th, 2009
      • Glenn McKnight
      • Global Catalysts Consulting Service
  • Agenda
    • Objective
    • Overview of existing IT consultancy market
    • IT Support Issues
    • Best Practices
    • Recommendations
      • Albert Einstein said
      • Imagination is more important than knowledge
  • Objective of Seminar
      • The objective of the seminar is stimulate you in the selection process for finding and eventually hiring the right Open Source Company or consultant
  • Who do you call?
    • When you need technical support who do you call?
    • What is your performance criteria?
  • IT Industry Overview
  • IT Overview
    • Economic impact of the IT sector
    • Employment
    • Company profiles
    • Growth
    • Trends
  • IT and Canadian Economy
    • Unemployment rate for IT workers is 1.6% compared with 6.1% national average
    • In 2005 contribution of $52 billion to the Canadian GDP
  • IT Overview
    • IT Growth
      • Industry Canada reported 600,000 Jobs in ICT
      • 32,000 companies
        • 76% service
        • 12% wholesale
        • 7.6% manufacturing
  • IT Company Overview
    • 80% of companies employ 1-9 employees
    • 14.8% of companies employ 10 to 50 employees
    • 2.7% of companies employ 50 to 100 employees
    • 2.5% employ 100 or more people,
    • 120 companies employ over 500 people
    • 16% to 20% of ICT workers are self employed
  • IT Market
    • Net growth of some 58,000 jobs over the next 3-5 years.
    • Shortage of 100,000 skilled workers is expected by 2009; 1 million by 2016
    • 2004 through the year 2014, Labor foresees computer support specialist and systems administrator jobs growing 18 percent to 26 percent : "Occupational Outlook Handbook, 2007-10 Edition").
  • Linux and Open Source
    • Linux market growth by 27% to a market of $11.8 Billion
    • Mobile market saw growth by 31%, 60% of phone built on Linux
    • Government adoption of Linux
    • 15% of business considering Linux Desktop, Vista problems
    • Microsoft and Novell cooperation deal
    • Dell, IBM, Novell etc have a Linux strategy
  • Canadian Open Source Companies
    • ? number of Open Source specialist companies
    • ? number of consultants specializing in Open Source solutions
    • Last Canadian study in 2003 was done by E-cology
      • http. www.e-ecology.ca/canfloss/report
      • 17 Canadian companies active in FOSS
  • IT Support Issues
  • #1 Dubious Technical Help
  • CBC Marketplace: The Sting
    • Modified a computer to simulate a common hardware failure
    • 10 technicians from various companies were given a technical problem
    • What do you think happened?
      • http://www.cbc.ca/marketplace/2007/10/03/geeks/
  • CBC Story
    • http://consumerist.com/consumer/videos/sting-op-of-10-different-computer-repair-companies-finds-70-dont-know-what-theyre-doing-306877.php
  • Observations
    • IT professionals are unregulated
    • Lack of industry flat rate charts
    • Accessing personal information
    • Lack of consumer/company awareness
      • Backing up of software or any personal files,
      • Erasing of any private information, such as financial records, from the hard drive.
  • Results of the CBC Story
    • Three out of 10 solved the problem
    • 70% missed the problem
    • Wide range of pricing for parts, labour etc
    • Invasion of privacy information
    • Snooping for information
    • Search and downloading of “selective” files
  • # 2 No FOSS IT Associations
  • Canadian Associations
    • ITAC http://www.itac.ca/
    • Information and Communication Tech Sector Council
      • http://www.ictc-ctic.ca/en/
    • Lack of Canadian FOSS business association
    • How many people know about CLUE ?
      • Canadian Association for Open Source http://www.linux.ca
  • Open Source Consultant Directory
    • In the UK the trade organization Open Source Consortium has a membership base of companies focused on Free and Open Source services
    • Listing of members, collaborative effort for joint proposals
    • http://www.opensourceconsortium.org
  • Australia Open Source Market
    • Open Source Industry Australia and Linux Australia
    • Estimated to have 1500 companies generating $500 Million in revenue
    • http://census .waughpartners.com.au/
  • # 3 Too many small companies
    • Problem : Lone Wolfs
      • One of the drawbacks of consultancies is that there are typically a lot of solo practitioners that can't do the bigger projects.
    • Solution: Co-opt Competion
      • Open Source Consortium in the UK pool smaller consultants under a project management offering
  • How to Locate Open Source Professionals
    • No separate Open Source trade association
    • No collaborative similar to the UK, Australia, South Africa and elsewhere
  • Now you found Open Source companies What next?
  • Survival Guide: Request
    • Demonstrated relevant experience
    • History of projects on budget and on schedule
    • Testimonials
    • Fee structure
    • Human capacity
  • Qualifying Questions
    • Qualify exactly what kind of technology company you are dealing with
    • Verify that their customer base is similar to your type of business
    • Is the company bonded, insured, trained staff, qualified,
    • Ask for references
    • Check BBB complaints
  • Final Thought
    • Subscribe to the Open Source Business Review,
    • Showcasing Ontario FOSS companies
    • http://www.osbr.ca/ojs/index.php/osbr
    • Request
      • Podcast Interviews of FOSS business contact Jason or Glenn
  • Contact Information
    • Glenn McKnight
    • Email [email_address]
    • Phone 905-434-6655 or 416-907-0783
    • BLOG http://www.globalcatalysts.com
    • http://ecrimemonitor.wordpress.com
    • Skype gmcknight
    • Facebook Glenn McKnight
    • Twitter gmcknight