Reporting for SMEs:
 Learn from Small Pioneers



Anna Fuster Muñoz
Head of Customer Services
CSR Manager
Reporting for SMEs:
Learn from Small Pioneers
Reporting for SMEs:
   Learn from Small Pioneers



• RSE.PIME Program = CSR.SME Program
• Funding from the Catalan Govern...
Reporting for SMEs:
   Learn from Small Pioneers



• RSE.PIME Program follows the RSE.Coop Program,
  implementation of C...
Reporting for SMEs:
          Learn from Small Pioneers

     18 Month coaching to each organization

     Previous       ...
Reporting for SMEs:
Learn from Small Pioneers
Reporting for SMEs:
   Learn from Small Pioneers
• Global turnover 2009: € 168.228.175
• 1.532 employees
Reporting for SMEs:
   Learn from Small Pioneers
Economic field outcomes
• Integration of CSR into business management
   ...
Reporting for SMEs:
   Learn from Small Pioneers
Environmental field outcomes
• Monitoring consumption: water, energy, CO2...
Reporting for SMEs:
   Learn from Small Pioneers
Social field outcomes
• Stakeholder identification and engagement
• Gende...
Reporting for SMEs:
    Learn from Small Pioneers
Challenges and opportunities in the reporting process
Opportunities:
• T...
Reporting for SMEs:
  Learn from Small Pioneers
If there is a real commitment from the top
management with sustainability
...
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GRI Conference - 27 May - Fuster Munoz - Reporting for SMEs: Learn From Small Pioneers

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GRI Conference - 27 May - Fuster Munoz - Reporting for SMEs: Learn From Small Pioneers

  1. 1. Reporting for SMEs: Learn from Small Pioneers Anna Fuster Muñoz Head of Customer Services CSR Manager
  2. 2. Reporting for SMEs: Learn from Small Pioneers
  3. 3. Reporting for SMEs: Learn from Small Pioneers • RSE.PIME Program = CSR.SME Program • Funding from the Catalan Government in collaboration with Consell General de Cambres (representing business sector) • Main goal: to promote CSR in a pilot group of 30 Catalan SMEs, 2008-2010 • Give tools and procedures to integrate CSR values into business management
  4. 4. Reporting for SMEs: Learn from Small Pioneers • RSE.PIME Program follows the RSE.Coop Program, implementation of CSR in a pilot group of 40 Catalan cooperatives, 2005-2007 • Financed by Social European Fund • Collaboration with GRI. Workshops. Development of Pathways. Special edition for Social Economy • Collaboration now with RSE.PIME Program. GRI member of the Expert Panel
  5. 5. Reporting for SMEs: Learn from Small Pioneers 18 Month coaching to each organization Previous Initial Planning Implementing Closure Selection of the Diagnosis Action Plan Implentation of Final diagnosis applicants the Action Plan Communication / Reporting 1 month 1 month 1 month 12 months 3 months
  6. 6. Reporting for SMEs: Learn from Small Pioneers
  7. 7. Reporting for SMEs: Learn from Small Pioneers • Global turnover 2009: € 168.228.175 • 1.532 employees
  8. 8. Reporting for SMEs: Learn from Small Pioneers Economic field outcomes • Integration of CSR into business management • CSR in the strategic planning (100%) • CSR policy (83%) • ethical code (23%) • CSR indicators monitoring system (100% ) • Designation of CSR manager (100%) • 2009 Sustainability Report following the GRI Guidelines (100%) • Social, environmental and economic criteria for the supply chain selection process (56%)
  9. 9. Reporting for SMEs: Learn from Small Pioneers Environmental field outcomes • Monitoring consumption: water, energy, CO2 emissions. • Waste management • Environmental good practices communication (90%) • Specific Operating procedures in different management areas (53%). 33% have implemented ISO 14001 or are in process of implementation • Examples of actions: efficient driving manual, sustainable purchasing criteria, sustainable mobility, energy efficiency and renewable energies, ecological products, reuse of waste water, biodiversity conservation, etc.
  10. 10. Reporting for SMEs: Learn from Small Pioneers Social field outcomes • Stakeholder identification and engagement • Gender equality: policy, work-life balance policies, neutral language manual, sexual harassment protocols. • Psycho-social risk assessment • Employment of disabled people • Engagement with local community • Promotion of corporate volunteer programs
  11. 11. Reporting for SMEs: Learn from Small Pioneers Challenges and opportunities in the reporting process Opportunities: • The organization can see its sustainability performance from a global point of view • Data gathering allows an objective analysis • Highlight and communicate some of the good practices they were already doing Main Challenges: • Data gathering: develop the appropriate methodology or software to gather data in a simple and systematic way • Stakeholder engagement to define the materiality and contents • Have the resources (specially time) to keep reporting
  12. 12. Reporting for SMEs: Learn from Small Pioneers If there is a real commitment from the top management with sustainability there can be a real performance towards sustainability Thank you very much

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