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Dr Gloria Agyemang Royal Holloway School of Management Presentation for Academic Conference Session – NGO Accountability a...
NGO Accountability and Knowledge Sharing for Sustainability in Less Developed Economies <ul><li>Research in 2007 /8 on eff...
Reporting upwards and knowledge sharing <ul><li>What do the reports contain? </li></ul><ul><li>Do upward accountability me...
What is knowledge sharing? <ul><li>Guiding someone through your thinking </li></ul><ul><li>Using your insights to help ano...
Upward accountability mechanisms
Do upward accountability mechanism enable knowledge to be shared? <ul><li>Reports focus on </li></ul><ul><ul><li>Project o...
Sharing knowledge  about performance  <ul><li>Accountability mechanisms for performance evaluation not enabling </li></ul>...
Examples of non-knowledge sharing <ul><ul><li>Where is appropriate location of projects </li></ul></ul><ul><ul><li>Appropr...
Why is situational knowledge not shared by NGO fieldworkers? <ul><li>Fear of loss of funding </li></ul><ul><li>Importance ...
The nature of the accountability mechanisms <ul><li>Standard templates lead to </li></ul><ul><ul><li>Compliance ? </li></u...
Concluding remarks <ul><li>To facilitate knowledge sharing that enables sustainable development it is necessary to reconsi...
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GRI Conference - 27 May - Agyemang - NGO Accountability

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Transcript of "GRI Conference - 27 May - Agyemang - NGO Accountability"

  1. 1. Dr Gloria Agyemang Royal Holloway School of Management Presentation for Academic Conference Session – NGO Accountability at The GRI Amsterdam Global Conference on Sustainability &Transparency Thursday 27 May 2010
  2. 2. NGO Accountability and Knowledge Sharing for Sustainability in Less Developed Economies <ul><li>Research in 2007 /8 on effectiveness of NGO accountability mechanisms in range of NGOs in Ghana </li></ul><ul><li>Engagement with NGOs fieldworkers </li></ul><ul><li>Perceptions about the effectiveness of </li></ul><ul><ul><li>Upward accountability reports to donors and funders </li></ul></ul><ul><ul><li>Participatory downward accountability methods used with beneficiaries </li></ul></ul>
  3. 3. Reporting upwards and knowledge sharing <ul><li>What do the reports contain? </li></ul><ul><li>Do upward accountability mechanisms offer opportunity for sharing knowledge? </li></ul><ul><li>Sharing knowledge is important </li></ul><ul><ul><li>For organisational learning </li></ul></ul><ul><ul><li>For sustainable development </li></ul></ul>
  4. 4. What is knowledge sharing? <ul><li>Guiding someone through your thinking </li></ul><ul><li>Using your insights to help another person to see the situation better </li></ul><ul><li>Explicit knowledge and Tacit knowledge </li></ul><ul><li>Internal and external factors impact on the sharing of knowledge </li></ul>
  5. 5. Upward accountability mechanisms
  6. 6. Do upward accountability mechanism enable knowledge to be shared? <ul><li>Reports focus on </li></ul><ul><ul><li>Project objectives </li></ul></ul><ul><ul><li>Project funds </li></ul></ul><ul><ul><li>Project activities </li></ul></ul><ul><li>Fieldworkers synthesis of knowledge </li></ul><ul><ul><li>“ standardised common understanding” </li></ul></ul><ul><ul><li>Formality of reports enabled knowledge sharing </li></ul></ul><ul><ul><li>Reporting templates </li></ul></ul><ul><li>Operational knowledge was shared </li></ul><ul><ul><li>Explicit knowledge </li></ul></ul>
  7. 7. Sharing knowledge about performance <ul><li>Accountability mechanisms for performance evaluation not enabling </li></ul><ul><ul><li>Context is important </li></ul></ul><ul><ul><li>Insufficient capture about context </li></ul></ul><ul><ul><li>Sense making and interpretation important to understanding </li></ul></ul><ul><ul><li>Tacit knowledge </li></ul></ul>
  8. 8. Examples of non-knowledge sharing <ul><ul><li>Where is appropriate location of projects </li></ul></ul><ul><ul><li>Appropriateness of technology </li></ul></ul><ul><ul><li>Issues about education and training of beneficiaries </li></ul></ul><ul><ul><li>Timing of projects </li></ul></ul><ul><ul><li>Why projects fail </li></ul></ul><ul><li>Situational knowledge </li></ul><ul><ul><li>Drivers of sustainable development </li></ul></ul><ul><ul><li>Intangible success factors </li></ul></ul>
  9. 9. Why is situational knowledge not shared by NGO fieldworkers? <ul><li>Fear of loss of funding </li></ul><ul><li>Importance of fieldworker work being recognised as valuable </li></ul><ul><li>Perceptions about lack of donor interest </li></ul><ul><ul><li>Qualitative information </li></ul></ul><ul><ul><li>Not sure what follow on actions ensued </li></ul></ul><ul><ul><li>Quantitative information preferred </li></ul></ul><ul><li>Lack of skills on part of fieldworkers </li></ul><ul><ul><li>Might need training </li></ul></ul>
  10. 10. The nature of the accountability mechanisms <ul><li>Standard templates lead to </li></ul><ul><ul><li>Compliance ? </li></ul></ul><ul><li>And not to </li></ul><ul><ul><li>Discursive critique? </li></ul></ul>
  11. 11. Concluding remarks <ul><li>To facilitate knowledge sharing that enables sustainable development it is necessary to reconsider the “how” question with respect to accountability. </li></ul><ul><ul><li>How will information be used? </li></ul></ul><ul><ul><li>How is information gathered? </li></ul></ul><ul><ul><li>How will feedback be provided to fieldworkers to show that their work has had an impact? </li></ul></ul><ul><ul><li>How will fieldworkers be supported in their work? </li></ul></ul>
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