GRI Conference - 27 May - Agyemang - NGO Accountability
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GRI Conference - 27 May - Agyemang - NGO Accountability

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GRI Conference - 27 May - Agyemang - NGO Accountability GRI Conference - 27 May - Agyemang - NGO Accountability Presentation Transcript

  • Dr Gloria Agyemang Royal Holloway School of Management Presentation for Academic Conference Session – NGO Accountability at The GRI Amsterdam Global Conference on Sustainability &Transparency Thursday 27 May 2010
  • NGO Accountability and Knowledge Sharing for Sustainability in Less Developed Economies
    • Research in 2007 /8 on effectiveness of NGO accountability mechanisms in range of NGOs in Ghana
    • Engagement with NGOs fieldworkers
    • Perceptions about the effectiveness of
      • Upward accountability reports to donors and funders
      • Participatory downward accountability methods used with beneficiaries
  • Reporting upwards and knowledge sharing
    • What do the reports contain?
    • Do upward accountability mechanisms offer opportunity for sharing knowledge?
    • Sharing knowledge is important
      • For organisational learning
      • For sustainable development
  • What is knowledge sharing?
    • Guiding someone through your thinking
    • Using your insights to help another person to see the situation better
    • Explicit knowledge and Tacit knowledge
    • Internal and external factors impact on the sharing of knowledge
  • Upward accountability mechanisms
  • Do upward accountability mechanism enable knowledge to be shared?
    • Reports focus on
      • Project objectives
      • Project funds
      • Project activities
    • Fieldworkers synthesis of knowledge
      • “ standardised common understanding”
      • Formality of reports enabled knowledge sharing
      • Reporting templates
    • Operational knowledge was shared
      • Explicit knowledge
  • Sharing knowledge about performance
    • Accountability mechanisms for performance evaluation not enabling
      • Context is important
      • Insufficient capture about context
      • Sense making and interpretation important to understanding
      • Tacit knowledge
  • Examples of non-knowledge sharing
      • Where is appropriate location of projects
      • Appropriateness of technology
      • Issues about education and training of beneficiaries
      • Timing of projects
      • Why projects fail
    • Situational knowledge
      • Drivers of sustainable development
      • Intangible success factors
  • Why is situational knowledge not shared by NGO fieldworkers?
    • Fear of loss of funding
    • Importance of fieldworker work being recognised as valuable
    • Perceptions about lack of donor interest
      • Qualitative information
      • Not sure what follow on actions ensued
      • Quantitative information preferred
    • Lack of skills on part of fieldworkers
      • Might need training
  • The nature of the accountability mechanisms
    • Standard templates lead to
      • Compliance ?
    • And not to
      • Discursive critique?
  • Concluding remarks
    • To facilitate knowledge sharing that enables sustainable development it is necessary to reconsider the “how” question with respect to accountability.
      • How will information be used?
      • How is information gathered?
      • How will feedback be provided to fieldworkers to show that their work has had an impact?
      • How will fieldworkers be supported in their work?