Alexander von Campenhausen, European Commission, DG Internal Market and Services Global Forum, 7 November 2011  Session 4:...
Key  problems  <ul><li>Information gap </li></ul><ul><li>Wrong expectations </li></ul><ul><li>Bad cooperation </li></ul><u...
Monitor   implementation Single Market tools  Inform and advise Speed up formalities Improve cooperation Solve problems
 
Your Europe –  a ‘Single Gateway’ to EU rights   <ul><li>Information on all single market rights (cross-sectoral) </li></u...
Your Europe Advice   <ul><li>Network of local lawyers offering free personalized legal advice on EU rights, within 1 week ...
BG CS DA DE ET EL EN ES FR IT LV LT GA HU MT NL PL PT RO SK SL FI SV NO IS LI <ul><li>A web-based tool for    information ...
IMI addresses obstacles to cooperation   <ul><li>Language barriers – 23 official EU languages </li></ul><ul><li>Lack of cl...
SOLVIT National  Public Authority Citizen or Company Home  SOLVIT  Centre Lead  SOLVIT  Centre Work together to negotiate ...
SOLVIT  <ul><li>Clients: Citizens and businesses </li></ul><ul><li>Tragetet problems: Incorrect application of EU law by a...
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Alexander von Campenhausen

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  • And there’s our site – Your Europe – for individuals, and there’s another site for businesses Specifically for people moving around Europe, the single-market dimension. Currently it’s mainly just information – mainly about European law With your cooperation, we’re adding information about the rights of people who move from one EU country to another. It can get very complicated. We want to help people do things online – not just find information. For that we need you
  • Alexander von Campenhausen

    1. 1. Alexander von Campenhausen, European Commission, DG Internal Market and Services Global Forum, 7 November 2011 Session 4: Governments and Global Single Market The EU Single Market and supporting networks
    2. 2. Key problems <ul><li>Information gap </li></ul><ul><li>Wrong expectations </li></ul><ul><li>Bad cooperation </li></ul><ul><li>Wrong applicatioan </li></ul>
    3. 3. Monitor implementation Single Market tools Inform and advise Speed up formalities Improve cooperation Solve problems
    4. 5. Your Europe – a ‘Single Gateway’ to EU rights <ul><li>Information on all single market rights (cross-sectoral) </li></ul><ul><li>User-centered, jargon-free </li></ul><ul><li>In all EU languages </li></ul><ul><li>Also offers information on national rules and procedures </li></ul><ul><li>Direct access to further help – national contact points, Your Europe Advice, SOLVIT </li></ul><ul><li>Witin easy reach </li></ul>
    5. 6. Your Europe Advice <ul><li>Network of local lawyers offering free personalized legal advice on EU rights, within 1 week </li></ul><ul><li>Annual report 2010: [total number of cases, percentage of cases on prof qual] </li></ul><ul><li>% of cases on professioinal qualification </li></ul>
    6. 7. BG CS DA DE ET EL EN ES FR IT LV LT GA HU MT NL PL PT RO SK SL FI SV NO IS LI <ul><li>A web-based tool for information exchange between public authorities at all levels </li></ul><ul><li>More than 6500 authorities registered </li></ul><ul><li>200 requests per month </li></ul><ul><li>Currently used for professional qualifications, services and posting of workers </li></ul>The Internal Market Information (IMI) System ?
    7. 8. IMI addresses obstacles to cooperation <ul><li>Language barriers – 23 official EU languages </li></ul><ul><li>Lack of clearly identified partners in other countries </li></ul><ul><li>Different administrative structures and cultures </li></ul><ul><li>Lack of procedures for cross-border cooperation </li></ul>Multilingual interface, pretranslated questions and answers Searchable database of authorities Flexible set-up to reflect administrative realities Agreed workflows, tracking mechanism
    8. 9. SOLVIT National Public Authority Citizen or Company Home SOLVIT Centre Lead SOLVIT Centre Work together to negotiate solution Work together to find solution Work together to present problem and discuss solution Country A Problem arises Problem solved Country B
    9. 10. SOLVIT <ul><li>Clients: Citizens and businesses </li></ul><ul><li>Tragetet problems: Incorrect application of EU law by authorities </li></ul><ul><li>Organisation: 30 national centres which are part of the national administration </li></ul><ul><li>Success rate: 80% </li></ul>

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