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2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
2014 WordCamp Miami - Troubleshooting Common WordPress Issues
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2014 WordCamp Miami - Troubleshooting Common WordPress Issues

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Troubleshooting tips for common WordPress problems, WordPress customization, Importing/Exporting

Troubleshooting tips for common WordPress problems, WordPress customization, Importing/Exporting

Published in: Internet, Technology, Business
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  • 1. Troubleshoo*ng  WordPress   Common  Issues,  Customiza/on,  Import/Export   2014  WordCamp  Miami   Presented  by:  Gabriela  Levit   Glevit@JacarandaTech.com   @JacarandaTech   hCp://JacarandaTech.com   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com  
  • 2. Before  We  Start   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   •   Taking  notes  is  op/onal  -­‐  I  will  post  the  slides   •   Please  ask  ques/ons.  Chances  are  others  have  the   same  ques/on  as  you.   •   If  you  think  of  a  ques/on  aTer  the  presenta/on,   please  feel  free  to  contact  me  any  /me.   •   Feedback:  Please  let  me  know  how  I  did  or  any   sugges/ons.  
  • 3. Topics  Covered   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   ! General  Troubleshoo/ng  Tips   ! Fixing  Common  WordPress  Issues   ! Customiza/on   ! Import/Export  Tools   ! Resources  
  • 4. General  Troubleshoo/ng  Tips   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   ! Take  a  deep  breath   ! Write  down  the  exact   error  message,  what   you  changed  &   theme/plugin  name  
  • 5. Fixing  Common  WordPress  Issues   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Syntax  Errors  –  OTen  when  you  copy  &   paste  code  from  another  site.   Eg.  Parse  error:  syntax  error  …  /wp-­‐ content/plugins/newplugin/ newplugin.php  on  line  145  
  • 6. Syntax  Errors   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Error  message  tells  you  which  file   has  an  error  &  the  line  number:   ! If  you  just  copied  &  pasted,  access   file  via  FTP  &  remove  the  code    
  • 7. Understanding  Syntax  Errors   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Common  Syntax  Error  Causes:   ! Missing  or  extra  php  tags     ! Missing  or  extra  semi-­‐colons  or   curly  braces  
  • 8. Properly  Pas/ng  Code  Snippets   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   ! Remove  open/close  tags  from  code   snippet  before  pas/ng  into  exis/ng   code   ! Don’t  place  open/close  PHP  tags   inside  other  open/close  tags.  
  • 9. Properly  Pas/ng  Code  Snippets   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   PHP  code  much  be  enclosed  by       open/close  tags.  
  • 10. Properly  Pas/ng  Code  Snippets   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   This  is  correct  too.  
  • 11. Properly  Pas/ng  Code  Snippets   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Incorrect  
  • 12. Blank  Screen   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   A.k.a.  “White  Screen  of  Death”   Possible  Causes:   ! Syntax  errors  in  your  theme  or   plugin   ! WordPress  Out  of  Memory   ! Web  Site  Host  Issue  
  • 13. Diagnosing  Blank  Screen  Issues   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   All  your  domains/sites  with  current   hos/ng  company  or  just  one?   ! If  all  your  sites,  issue  likely  with   your  host   ! Otherwise,  likely  an  issue  with   your  theme  or  a  plugin  
  • 14. Diagnosing  Blank  Screen  Issues   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Only  a  single  post  or  page?   ! Definitely  an  issue  with  your  site  
  • 15. Fixing  Blank  Screen  Issues   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Out  of  memory?   ! Increase  WordPress  PHP  limit  
  • 16. Fixing  Blank  Screen  Issues   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Didn’t  help  or  memory  limit   already  high?   ! Rename  plugins  folder  to  disable   all  plugins  
  • 17. Fixing  Blank  Screen  Issues   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   If  that  fixed  it:   !   Re-­‐ac/vate  plugins  one  at  a  /me   un/l  you  figure  out  which  one  is   causing  the  problem  
  • 18. Fixing  Blank  Screen  Issues   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Disabling  plugins  didn’t  fix  it?   !   Switch  to  a  default  theme  
  • 19. Fixing  Blank  Screen  Issues   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   If  that  fixed  it,  you  theme’s   fuc/ons.php  likely  the  cause:   !   Remove  extra  spaces  at  the   boCom   ! Replace  poorly  wriCen  code  
  • 20. 500  Internal  Server  Error   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   ! Something  is  wrong  but  the  server   can’t  iden/fy  the  issue.   ! Not  necessarily  related  to  WordPress  
  • 21. 500  Internal  Server  Error   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Possible  Causes:   ! Theme  or  Plugin  Code   ! Corrupt  .htaccess  File  (controls   permalinks)   ! PHP  memory  limits  
  • 22. 500  Internal  Server  Error   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Troubleshoo/ng  (part  1):     Check  for  corrupt  .htaccess  file:   1.  Rename  &  refresh  site  to  see  if  that   fixes   2.  If  it  did:  Click  on  Sehngs  >   Permalinks  to  generate  a   new  .htaccess  
  • 23. 500  Internal  Server  Error   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Troubleshoo/ng  (part  2):     ! If  re-­‐genera/ng  .htaccess  file  didn’t   work,  follow  same  steps  as  for  fixing     blank  screen  issues.  
  • 24. Customiza/on:  Widgets   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   ! Content  Added  To  The  Sidebars   ! Drag  &  Drop  Interface   ! Widget  Types:  Category  Lists,  Tag   Clouds,  Social  Media  Feeds,   Naviga/on,  Search  
  • 25. Customiza/on:  Widgets   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   New  Widget  Customizer  -­‐  Step  1  
  • 26. Customiza/on:  Widgets   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   New  Widget  Customizer  –  Step  2  
  • 27. Customiza/on:  Menus   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   WordPress  Supports  Mul/ple  Menus   ! Loca/ons  Controlled  by  the  Theme   ! Doesn’t  Require  Code   ! Menu  items  can  include  Pages,  Posts,   Categories,  Tags,  Etc.  
  • 28. Crea/ng  Menus     Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com  
  • 29. Tools:  Import/Export  Content   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   ! To/From  WordPress  Web  Sites   ! Download  &  Ac/vate  Plugin  First   ! Can  import  from  Blogger,  Movable   Type  and  Others   ! Choose  Pages,  Posts  &  Custom  Types  
  • 30. Tools:  Import/Export  Content   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com    Step  1  –  Install  Importer  Plugin  
  • 31. Tools:  Import/Export  Content   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com  
  • 32. Tools:  Import/Export  Content   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com    Step  2  –  Import/Export  Content  
  • 33. Resources   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   Official  WordPress  Documenta*on   hCp://codex.wordpress.org/   Tutorials  &  Reference   hCp://www.wpbeginner.com/   hCp://code.tutsplus.com/series/wp101-­‐basix-­‐training-­‐-­‐ wp-­‐20968   FTP  Clients   FileZilla:  hCps://filezilla-­‐project.org/   CuteFTP  (Windows):  hCp://www.cuteTp.com/   Transmit  (Mac):  hCps://panic.com/transmit/  
  • 34. Ques/ons  &  Answers   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   ???  
  • 35. Thank  You!  ☺   Troubleshoo/ng  Common  WordPress  Issues  I  2014  WordCamp  Miami  I  May  9-­‐11,  2014  I  Gabriela  Levit  I  JacarandaTech.com   ! All  the  2014  WordCamp  Miami  Organizers   &  Volunteers  for  your  effort   ! 2014  WordCamp  Miami  ACendees   ! MaC  Mullenweg,  co-­‐founder  of   WordPress,  and  all  the  WordPress   Contributors  

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