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Portals are very much on the minds of business and government leaders. According to Gartner, enterprise portals are on CIOs’ lists of top ten technology focus areas.
Forrester Research reports strong growth in portal development and usage, especially in financial services, retail and government.
Successful businesses are those that can provide timely information to employees through technology so they can deliver an excellent, branded experience at every customer touch point.
Whilst portal technology is not a silver bullet, it can become the conduit for communication and information flow across an organization. This paper identifies the ten most important benefits that an investment in a portal initiative can bring to an organization.