How is the library perceived?Place for books I don’t know what exactly a modern library can give meIts most important activity –provide books and information The buildingsare in an awful condition – worn-out buildings, coldThe library is efficient, much more rooms in winterthan other institutions Libraries face funding difficultiesNew type of “added value”services – not sufficiently Libraries are not a priority policydeveloped
The typical glob@l library A chitalishte library located in a settlement with a population of 500 – 2,500 inhabitants Equipped with an ICT package including 3 desktop computers (with a camera and a headset), a projector, a multifunctional printer/scanner, network equipment Employs a full-time librarian (eight-hour work day), trained in ICT and at least one more thematic area The library starts providing e-services 4
Libraries are no longerplaces collecting and lending books – these days are over
From “WHAT” libraries offer to “HOW” the library can change thelives of people and the community
Meets new identified needs of potential and current library users Applies a new approach/method in the implementation of traditional library services Provides access to a new type of information previously inaccessible to library users or the community Provides services to new users previously unserved by the library 8
INNOVATIVE e-SERVICESInformation literacyCourses 60+ Civic participation Health Children’s information university Employment for young people I love Bulgaria ICC in support of business Services for people with special needs 9
Free internet access*: Usage of Skype - 95% e-mail - 88% Information about jobs and education - 65% Health related information - 55% Health and pension insurance - 50% Vacations, trips, commodities and services - 49% * Results from an online survey on program impact, July 2011 / results from 390 libraries
e-Services (e-Government) Submission of tax returns, issuance of documents - 26% e-banking, online shopping - 10% e-voting - in 61% of librariesComputer and peripheral based servicesProduction of print materialsMultimedia-facilitated provision of information and trainingE-mail, SMS and online distance services
Job search assistance for unemployed people Assistance for agricultural producers in purchase and sale of equipment and consumables Filling in subsidy application documents Information about NHIF lists and other medicines Search of information about EU programs Filling in project proposal application documents Online checks of household bills Checks of health insurance status 12
Assess the needs of local communitiesDesign an innovative serviceResourcesPartnershipsFundingSustainable provision 13
If you want to go fast, go alone. If youwant to go far, go together. African proverb
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