Conference Calling

By: Garin Krahn

Conference Calls
Conference calls are made over the telephone.
It is similar to three way calling, but more people can be put on a line.
This is a very useful technology to a business.

Conference Calls
Why conference calls are useful to a business:
They cut travel costs.
They allow employees to hold meetings from remote locations, whether it be another floor or country.
It improves employee efficiency by stopping employees from having to make out of office meetings.

Conference Calls
To manage a conference call:
Plan the meeting before hand, send everyone numbers, create agendas, etc.
Know the names of everyone at the meeting.
Don’t dictate the call.
Don’t let others, or even yourself, get off track.
Commit to the call.

Skype
Skype is also a useful technology in conference calling.
Using a computer you can also make conference calls.
Skype is a free service.

Skype Needs
Using Skype is simple, you will only need these items:
An internet connection
A microphone
Speakers
A headset can replace the microphone and speakers
If you have a camera, you can also use video conferencing capabilities.

Using Skype
To use Skype you will need a user account first off.
From there you will be able to search for other Skype users you wish to call with:
Their user name
Their full name
Sometimes even their email address.

Using Skype
Once you have found your contact, just right click them and select add to contacts.
Then return to your contacts window and double click the contact.
This will then start the call.

Skype Rules
This is a free service and you may call other Skype members for free.
However, to call regular land lines or cell phones you must first purchase Skype credit.
Skype credit must be purchased in $10.00 increments.
Skype only charges $0.021 a minute

Skype Videoconferencing
Another useful feature of Skype is that you can videoconference.
With videoconferencing, not only can you hear your contact you can also see them.
However make sure your PC is good enough to run this feature.
Low amounts of RAM or dial up connections are not good for videoconferencing capabilities.

Conference Calling

by Garin Krahn on Apr 04, 2008

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