Ctty Engage Wshop Bolton


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This is a presentation to help UK online centres draw in learners.It was used in Bolton at a conference organised by the University for Industry.

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  • SET UP - As well as projector etc this Workshop requires a room where chairs can be grouped, either a table or flip chart (or at a pinch floor space) for each group to work at. Needs: Handouts: Wheel of Participation/Circles of Engagement Community Engagement – Managing Expectations and Making Decisions Engagement Methods A Community Engagement Plan And A3 sized Engagement Strategy
  • Ctty Engage Wshop Bolton

    1. 1. Community Engagement (Market Research) DirectSupport Programme Betsy Gray-King and Peter Gray 0800 026 0202 Lead partner: ruralnet|uk Tel: 024 7669 0691 Email: info@directsupport.org.uk
    2. 2. <ul><li>Definition of Community Engagement </li></ul><ul><li>Why do we want Community Engagement? </li></ul><ul><li>How do we do Community Engagement? </li></ul><ul><li>Fundamentals </li></ul><ul><li>Tools and methods </li></ul>Workshop content
    3. 3. So What is it? <ul><li>Involvement of community leaders, voluntary groups and neighbourhood residents in the policy decisions that affect their lives and in the design and implementation of services, especially at the local level National Audit Office October 2004 </li></ul><ul><li>Wheel of Participation, Circles of Engagement </li></ul>
    4. 4. Why do we want Community Engagement? <ul><li>Real results </li></ul><ul><li>Deepening democratic involvement </li></ul><ul><li>Contributing to more effective neighbourhood renewal </li></ul><ul><li>Sustainable communities </li></ul><ul><li>Sustainable UK online Centres! </li></ul><ul><li>Marketing and Activity planning …. </li></ul>
    5. 5. Issues from centres…. <ul><li>We don’t have time... </li></ul><ul><li>We know what engagement is but </li></ul><ul><ul><li>we don’t know where to start… </li></ul></ul><ul><ul><li>we started then we got stuck... </li></ul></ul><ul><li>It’s not my job… </li></ul><ul><ul><li>I don’t know whose job it should be… </li></ul></ul><ul><li>The trustees/staff/partners won’t do their bit…. </li></ul>
    6. 6. Solutions? <ul><li>Hire a consultant? </li></ul><ul><li>Resource a post? </li></ul><ul><li>Use a template? </li></ul><ul><li>Use models from other organisations? </li></ul><ul><li>Make an Action List? </li></ul><ul><li>Agree a shared process…? </li></ul>
    7. 7. How do we do Community Engagement? <ul><li>Three core steps: </li></ul><ul><li>Know your community </li></ul><ul><li>Reach your community </li></ul><ul><li>Engage with your community (receive from…) </li></ul>
    8. 8. Fundamentals <ul><li>Manage expectations – what will happen with answers, contributions? “Why can’t we do this?” </li></ul><ul><li>Give time to the framework – who, what, when, where, why, how </li></ul><ul><li>On the who, consider hard to reach groups – who are they, how to reach them, sensitivities, special cases </li></ul><ul><li>Choose tools and methods carefully </li></ul>
    9. 9. An activity... <ul><li>Decision cartoon </li></ul><ul><li>take a case study, decide the stakeholders, constraints and the Community Engagement Working party </li></ul>
    10. 10. Feedback?
    11. 11. Tools and methods <ul><li>Ideas Quickthink </li></ul><ul><li>Tools and Methods </li></ul><ul><ul><li>www.directsupport.org.uk </li></ul></ul><ul><ul><li>Log in </li></ul></ul><ul><ul><ul><li>Need ID and Password </li></ul></ul></ul><ul><ul><li>Go to Experts Online </li></ul></ul><ul><ul><li>Community Engagement Forum </li></ul></ul><ul><ul><li>Knowledge Bank for tools and methods </li></ul></ul>
    12. 12. … a few examples Getting and summarising young people’s ideas and issues in street work Road design with public engagement Café activity development
    13. 13. Resources
    14. 14. … more resources
    15. 15. <ul><li>Framework - thinking strategically </li></ul><ul><li>“ Reach your community” section of Community Engagement Plan </li></ul><ul><li>Strategy Planner A3 </li></ul><ul><li>Have fun! </li></ul>An activity...
    16. 16. Summing up <ul><li>Issues? </li></ul><ul><li>Questions? </li></ul>
    17. 17. How to move forward <ul><li>www.directsupport.org.uk </li></ul><ul><li>Log in </li></ul><ul><ul><li>Need ID and Password </li></ul></ul><ul><li>Go to Experts Online </li></ul><ul><li>Community Engagement Forum </li></ul><ul><li>Knowledge Bank for tools and methods </li></ul>
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