2012 02 Gnunify - 7 lessons from mozilla

71,120 views

Published on

Gen Kanai of Mozilla shares 7 lessons from Mozilla. This presentation was originally developed by former CEO of Mozilla John Lilly.

Published in: Technology, News & Politics
1 Comment
18 Likes
Statistics
Notes
No Downloads
Views
Total views
71,120
On SlideShare
0
From Embeds
0
Number of Embeds
3,517
Actions
Shares
0
Downloads
175
Comments
1
Likes
18
Embeds 0
No embeds

No notes for slide

2012 02 Gnunify - 7 lessons from mozilla

  1. 7 Lessons from MozillaGNUnifyFeb. 2012PuneGen Kanai
  2. Mozilla India Community Meeting Sunday, Feb. 12Pune (see me for details)
  3. Seven InsightsTwo Problems & Some Thoughts
  4. Gen Kanai MozillaDir. Community Engagement, AsiaHello.
  5. Caution: Your results may vary
  6. SomeContext
  7. Mozilla is…
  8. FOX Business (2009)
  9. FOX Business (2011)
  10. PromoteChoice and Innovation on the Internet
  11. Seriously.
  12. That’s it.
  13. The Web istoo important!
  14. • Mozilla project started in 1998 within Netscape• Mozilla Foundation started in 2003• approximately 600 paid staff in 20 countries• ~40% of code contributed by volunteers• Testing community of 60,000+• More than 400 million users• Global browser market share 25~30%Factoids
  15. Seven Insights
  16. 1234567
  17. Superior Products Matter
  18. Withoutexcellent experience & utility, the rest is meaningless
  19. 1234567
  20. Push (most) Decision Making to the Edges
  21. Build Dee Hock’s Chaords
  22. 1. exhibit characteristics of both chaos & order 2. regularly yield surprising innovation 3. highly robust & scalable systems (examples include the Internet itself, Wikipedia, Visa)Characteristics of Chaords
  23. 1. Distributed Decision-Making2. Nodal Authority3. Ways to Route Around
  24. 1. high agreement on core values2. decision-making rests with module owners3. groups have distinct ways of working4. many decision-makers outside the “official” org5. communication is central Mozilla is a Chaord
  25. 1234567
  26. Communication will happen in every possible way * so make sure it’s reusable
  27. People will communicate in every useful way possible
  28. Wikis
  29. Twitter
  30. Our main channels: Bugzilla, IRC & newsgroups
  31. More: Video, Audio, Chat (and Robots)
  32. 1234567
  33. Make it easy for yourCommunity to do the Important Things
  34. SuMo QMO
  35. Twitter
  36. Firefox ships in 82 languages;81 of them localized by volunteers Making it easy is a huge priority
  37. All Things D
  38. Our focus now (increasingly) is onmaking it easier to help others do more
  39. 1234567
  40. Surprise is overrated
  41. Surprise is the ETISOPPOof Engagement
  42. Grow the Circle of Participation ideally everyone should feel included if they so desire
  43. 1234567
  44. Communities are not Markets: Members are Citizens
  45. Citizens are more than consumers, are more than bystanders, are more than stakeholders
  46. fewer decisionsbased on employment; more decisions based on merit
  47. THEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEMTHEY ARE US – WE ARE THEM – THEY ARE US – WE ARE THEM
  48. The best citizens challenge thestatus quo, propose improvementsand make the conversation richer
  49. They don’t just make products better.They make them what they are.
  50. Experiment! Try things!Measure where possible.
  51. 1234567
  52. The key is the art of figuringout whether & how to apply each of these ideas
  53. 1. Superior Products Matter2. Push (most) decision-making to the edges3. Communication will happen - make it reusable4. Make it easy to do the important things5. Surprise is overrated6. Communities are not Markets7. Figure out whether & how to apply these ideas
  54. Two Problems
  55. noisyEngaged citizens are #1
  56. “Fitts’ says bigger “The URL bar should buttons are better.” be removed.” “What’s with the dirty house?” “There should be “My mom doesn’t a preference setting.” “Nobody uses the “Add support for understand tabs.” ‘Go’ button.” BitTorrent.” “OpenID is the future!” “Everyone uses tags, “That’s great!” not bookmarks.” “I love tabs!” “The profile manager should be redesigned.” “Add support for Ogg Vorbis.” “That’s awful”“Closebuttons are better at the end of the tabstrip.”
  57. Demanding
  58. Contradictory
  59. They help products, technology &organizations make hard decisionsin the right way. vital
  60. NOThere are maps… #2
  61. Actually… there are maps.They just aren’t yours.
  62. http://xkcd.com/802/
  63. Key is to define what you care about,how to measure it and how tocommunicate a litmus test.
  64. …and some Thoughts
  65. Whynon-profit?
  66. Why be Open?
  67. participationagilitymomentumtesting/rapid prototypingleverage
  68. public performanceendless opinion loops“crowd sourcing”
  69. next battleground mobile web
  70. carriers vs. manufacturers‘app stores’ concentrate power(mobile) web apps are free
  71. buildCommunity alongside your tool-chain
  72. Planning Project Mgmt Dev & Build wiki.mozilla.org bugzilla.mozilla.org Tinderbox , etc QA Crash Stats Automationquality.mozilla.org crash-stats.mozilla.org Nightly / TestingFeedback …input.mozilla.org
  73. Thanks! John Lilly, Pascal Finette, Mike Beltzner, Chris Beard,Matt Thompson, Mitchell BakerMozilla communities worldwide all content CC-Attribution
  74. gen@mozilla | @gen“Mozilla in Asia” blog

×