Fulfilling the Need for Real-Time Interaction in the Online Environment


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Fulfilling the Need for Real-Time Interaction in the Online Environment

  1. 1. Kathy Carrigan, Chemistry Katie Leonard-Floyd, Aviation Science Maria Michalczyk, Institute for Health Professionals Greg Kaminski, Distance Education Portland Community College
  2. 2. <ul><li>Overabundance of “text” in online courses </li></ul><ul><li>Missing instructor voice in delivery of content </li></ul><ul><li>Lack of instructor/student voice in interaction </li></ul><ul><li>Few opportunities for real time interaction </li></ul><ul><li>Potential feeling of isolation </li></ul><ul><li>Lack of clear visual examples (especially given a need to show a flow of solving something) </li></ul>
  3. 3. <ul><li>Uses (including tools, format, logistics, requirements) </li></ul><ul><li>Benefits </li></ul><ul><li>Student impressions </li></ul><ul><li>Considerations </li></ul><ul><li>Support Issues </li></ul><ul><li>Future implementation </li></ul>
  4. 4. <ul><li>Participant window </li></ul><ul><li>Text chat </li></ul><ul><li>Audio </li></ul><ul><li>Polling </li></ul><ul><li>Whiteboard </li></ul><ul><li>PowerPoint </li></ul><ul><li>Share application </li></ul><ul><li>Web tour </li></ul>
  5. 5. <ul><li>Mandatory orientation during first 2 weeks </li></ul><ul><li>“ Live” IT support available if students have technology problems </li></ul><ul><li>Team taught, live interactive (synchronistic) tutoring/help sessions </li></ul>
  6. 6. <ul><li>Tablet laptops (expensive) but darn nice. </li></ul><ul><li>Tablets to plug into your computer . </li></ul><ul><li>“ Pen” and whiteboard to answer the many types of chemistry questions. </li></ul><ul><li>Math calculations showing unit factor work </li></ul><ul><ul><li>Draw formulas </li></ul></ul><ul><ul><li>Write reactions </li></ul></ul><ul><ul><li>Lewis Structures </li></ul></ul><ul><ul><li>Draw hydrogen bonding examples! </li></ul></ul>
  7. 7. <ul><li>Weekly meetings at set time (condensed “lecture”) </li></ul><ul><li>Highlights & time to ask questions </li></ul><ul><li>Some students stay longer for study group </li></ul><ul><li>Some view recordings </li></ul>
  8. 8. <ul><li>Healthcare Interpreting Training Program: 100 hours of curriculum delivered over two terms. </li></ul><ul><li>Course subject such as Spanish/English Medical Terminology, Theory and Labs </li></ul><ul><li>International reach: Japanese/English Medical Terminology taught from Japan Fall 2008. </li></ul><ul><li>Need for synchronous meeting time – lots of oral work. </li></ul><ul><li>Required orientation in Elluminate </li></ul>
  9. 9. <ul><li>Department meetings </li></ul><ul><ul><li>PCC: 4 main campuses </li></ul></ul><ul><ul><li>Instructional Support dept. (my group) </li></ul></ul><ul><ul><ul><li>Half of all meetings virtual </li></ul></ul></ul><ul><ul><ul><li>Save at least $45 mileage/meeting (if 3 people traveling) </li></ul></ul></ul><ul><ul><ul><li>Plus about $75/meeting in time spent driving </li></ul></ul></ul><ul><ul><ul><li>At least $1,100/yr (only a group of 5 people) </li></ul></ul></ul>
  10. 10. <ul><li>Best Practices sharing sessions (Distance faculty) </li></ul><ul><ul><li>Various themes: promoting interaction, group work, assessment, retention, time management… </li></ul></ul><ul><li>Exploring TLC virtual sessions (Teaching & Learning Center) </li></ul><ul><ul><li>Expand accessibility </li></ul></ul>
  11. 11. <ul><li>Bring in power points used for on campus “lectures”. </li></ul><ul><li>Stop and add in clean boards (fresh pages) to work examples and answer live questions. </li></ul><ul><li>Use voice and drawings to explain complicated concepts. </li></ul>
  12. 12. <ul><li>Increase student retention: (both numbers of students remaining in class after the 3rd week, and the amount of information students retain) </li></ul><ul><li>Increase in student self confidence. </li></ul><ul><li>Relieves that isolation experience that DL students feel. </li></ul><ul><li>Connects students to each other in a more personal way. </li></ul><ul><li>Adds personal touch – humor comes through! </li></ul>
  13. 13. <ul><li>Students have more confidence in asking each other questions by utilizing the discussion board. </li></ul><ul><li>We connect with students in a very real way, bringing in humor and humanizing the course. </li></ul><ul><li>We feel like we are teaching, facilitating learning and interacting with students in a way similar to being in class with them. </li></ul><ul><li>Students know where to go for help. </li></ul><ul><li>Students can revisit recorded sessions. </li></ul><ul><li>Save money & travel time. </li></ul>
  14. 14. <ul><li>Instructors: </li></ul><ul><ul><li>Hesitant to use initially, but then tend to find it useful and not overly complicated </li></ul></ul><ul><li>Students </li></ul><ul><ul><li>Tend to get into it more easily </li></ul></ul>
  15. 15. <ul><li>Keep the “line” open 24/7 so students can connect with each other and work in groups. </li></ul><ul><li>Set up more “rooms” for small group work for labs, projects, homework, etc. </li></ul><ul><li>Instructors need to learn how to support students from more distant locations, e.g. Hawaii, Caribbean, Tuscany….. </li></ul>
  16. 16. <ul><li>Equipment, Software </li></ul><ul><ul><li>Speakers or headset </li></ul></ul><ul><ul><li>mic (optional) </li></ul></ul><ul><ul><li>Java plugin (test setup at http://www.elluminate.com/support/ ) </li></ul></ul><ul><li>Learning curve for instructors / students </li></ul><ul><li>Training (virtual) and documentation </li></ul><ul><li>Also promote training through Elluminate </li></ul>
  17. 17. <ul><li>Expense </li></ul><ul><ul><li>PCC will continue supporting Elluminate, though on a somewhat reduced scale </li></ul></ul><ul><li>Other web conferencing tools available </li></ul><ul><ul><li>See comparison guide </li></ul></ul>
  18. 18. <ul><li>Use of Elluminate at PCC: </li></ul><ul><li>Improves student interaction, feeling of community, retention </li></ul><ul><li>Provides avenue for highly productive synchronous meeting time </li></ul><ul><li>Allows for more audio / visual presentation to help meet the needs of a different learning style </li></ul>