1. Emerging technologies in health libraries in 2014, Giustini
Emerging technologies in health libraries in 2014
Dean Giustini, UBC biomedical librarian
The purpose today
This is a very brief overview of emerging [information] technologies in health libraries. The
presenter uses different examples to highlight how tools have been applied by health librarians
in Canada and the United States.
My goal is…
To show you the range of emerging technologies /highlight trends and //open discussion about
how to use these tools to deliver new, innovative library services in health libraries
Topics may include the following:
using emerging technologies to enhance services in libraries (and to keep learning)
using tools in productivity, notetaking, reading (“there’s an app for that”) and in
consider open source software (OSS) or tools such as blogs, wikis and content
management AND new, creative ways to incorporate mobile technologies into our
o be aware of self-service trends in libraries (e.g., tablets preloaded with course
materials, lecture capture, tutorials, orientations, interactive publications)
o bring your own devices (BYODs); makerspaces, 3-D printing in libraries
Lecture and discussion
Time will be allotted for participants to share their own ideas.
2. Emerging technologies in health libraries in 2014, Giustini
EMERGING TECHNOLOGIES & TRENDS
Cassidy ED. Higher education and emerging technologies: shifting trends in student
usage. J Acad Librarianship 40.2 (2014): 124-133.
3. Emerging technologies in health libraries in 2014, Giustini
The value of emerging technologies
What is the value of emerging technologies? How can we put them to good use in our libraries?
Patient care: When utilized well, information technologies may contribute to the
improvement of patient care and the performance of health care teams. New
technologies may also provide innovative library services for users despite where they
are ie., in their offices or departments, on the wards, or “on the go”. The pressure to
implement new technologies into library services stems from the fact that our end-users
are tech-savvy, and see us as their “go to” technology people.
The emerging technology librarian: job title that is more common in postings. Some
problems arise with the title as it lacks a good definition. At a recent ALA conference,
LITA looked at emerging technologies and defined the ETL as a professional whose
“main role is to explore, evaluate, promote, and implement various emerging
technologies”. The ETL works to identify, test and assess new and emerging technologies
and report back to colleagues and their users.
Challenge around emerging technologies
How do health libraries find out about new technologies and use them in their work?
Raising awareness should be team-based i.e., see Appendix A (Current awareness)
Health librarians should share their knowledge and their stories more
o Storify IFLA Marketing Award – RQHR Caitlin Carter -Client Services Librarian
and Stephanie Sanger - Client Services Librarian
So many tools and technologies (see Appendix B)
In house, librarians can hold sessions to share information with users (and each other)
Teaching with technology
Teaching with technology (SECTIONS)
Trends: online & flipped learning (and blended) learning trend
More interactive teaching & sharing of information1
M-learning or mobile learning
Boule M. Mob rule learning: camps, unconferences and trashing the talking head. Medfor, NJ: Cyber Age Books,
2011. Softcover: 248 pages ISBN: 978-0-910965-92-7.
4. Emerging technologies in health libraries in 2014, Giustini
Co-streaming classes: a follow-up study in improving the user experience.2
o Co-streaming classes have enabled library staff to extend open classes to distance
education students and users at a distance. Student evaluations show that the model
could be better. Two areas audio problems and staff teaching methods need
improvement especially. Staff test equipment and software to improve the user
experience; specialized teaching techniques may have to be learned.
o In this study: Technology testing and staff training were done and best practices were
developed. The class evaluations indicate some small improvements in the online
classroom experience but continuous improvement (and evaluation) is just part using
technology to teach
Creating online tutorials using screencasting is software
o Screencasting is the process of recording on-screen computer activities for later
viewing; perhaps you want to demonstrate how to search Medline or search the
library catalogue. The current most popular tools are Adobe Captivate and
Camtasia. Both offer features such as audio narration, closed captioning,
quizzing and chapter divisions. They allow creators to align their tutorials with
higher learning information literacy outcomes and accessibility guidelines.
o Camtasia is a good choice if you want to record a presentation or create a
tutorial, training video or learning object. It has a minimal learning curve and rich
features, and you don't need high tech skills to produce a good product. While
there are other screencasting tools, Camtasia's usability and moderate price,
coupled with a rich set of features, make it a standout. Camtasia review
Articulate Storyline Empower rapid e-learning with a set of powerful authoring tools:
Presenter, Quizmaker & Engage (or together as Articulate Studio) Free Trial, Download
For libraries with limited budgets, or wanting to test tutorial creation tools, there are
free options such as Jing and Screenr that allow users to create short and simple
screencasts. Jing & Screenr http://pubs.chla-absc.ca/doi/full/10.5596/c13-020
Google Analytics http://pubs.chla-absc.ca/doi/full/10.5596/c13-022 & Crazy Egg
Apps & tools in productivity, writing, notetaking, research, reading (“there’s an app for that”)
Hayes BE, Handler LJ, Main LR. Co-streaming classes: a follow-up study in improving the user experience to better
reach users. Med Ref Serv Q. 2011;30(4):349-56.
5. Emerging technologies in health libraries in 2014, Giustini
It has taken a while for software to catch up with the fact that many people use tablets
and phones now. New apps make it easier to create and edit documents on the go.
Cloud-based storage tools such as Box, Dropbox, Google Drive and Microsoft’s -
OneDrive are low cost (or free). Tools can be synch’ed for many users to work on the
same files simultaneously. Some cloud services do this by separating what looks like
unified files into separate entries for paragraphs, words and individual characters.
As mentioned, Google Drive is a free file creation and cloud storage tool with 5GB and
with no limit per document. The interface has more editing options than Evernote
(footnotes, highlighting, etc.), and you can create tables and spreadsheets unlike
Evernote. It allows free real-time collaboration and optical character recognition search.
Evernote http://pubs.chla-absc.ca/doi/full/10.5596/c14-001 is a note-taking tool to help
you manage to-do lists, wish lists, photos and other documents. Evernote provides a
way to invite other people to edit your notes and the optical character recognition (OCR)
makes it easy to search pdf files, view and edit notes without an internet connection;
view old versions and search attached Microsoft Office documents.
o Mendeley has topic pages which list trending articles in each discipline based on
numbers of people who have added articles to their accounts in Mendeley
Read by QxMD www.readbyqxmd.com helps you keep up-to-date with groundbreaking
research in your area of practice. Use your existing university affiliations and
subscriptions to get access to PDF articles from journals such as New England Journal of
Medicine and the Lancet on your iPad, iPhone and/or web-enabled desktop.
DocWise http://www.docwi.se/ a personalized ejournal for physicians
Google Scholar Citations http://scholar.google.ca/citations?user=z0FpO-gAAAAJ&hl=en
Open source options for libraries http://pubs.chla-absc.ca/doi/full/10.5596/c11-057
(blogs, wikis, content management systems, etc.)
In health and hospital libraries, we're used to one vendor controlling a product and
“buying in” to a usage model that is prescriptive and often expensive
6. Emerging technologies in health libraries in 2014, Giustini
This is one reason why health libraries should consider open source software. By
removing an "owner" (ie., the vendor) from the equation, there is more freedom to
make software do what we need, and what is a good fit for us.
One of the hardest things to teach librarians who want to switch to open source models
is that the power to adapt the software is now in their own hands!
o BibApp is a social network for researchers to connect researchers with experts in
their field. Researchers create profiles and add their publications, making it easy
to promote their research. BibApp makes it easy to see what research is being
done. See BibApp in action at the University of Illinois.
o SubjectsPlus is an open source subject guide to curate resources on specific
subjects. When subject guides went online 15 years ago, they were hard-coded
pages. Now the tools do the coding for us and make it easy to add resources
(print, databases, links) ie., OUL’s Course Guide for CSE 561
o Libki is a Free Open Source kiosk management system, with a web-based
administration system and a cross-platform client. Libki also features single sign-
on integration with the Koha ILS, which is free and open source software (FOSS).
Libki is well-suited to libraries where controlling the computers is important such
as in public access systems, libraries, school computer laboratories and so on.
See the introductory video.
o Guide on the Side is a tool that sits on the side of your website or library catalog
to help patrons walk through the system. See it in action at the University of
Arizona. You can write up a tutorial and tell it what URL to display on the screen.
Your tutorial can include quizzes to ensure users understand the instructions.
This tool could have many uses inside the library.
o OpenRoom allows you to manage reservations for library rooms, and is designed
by and for libraries. The interface allows easy customization, creation of
reservations through webforms and quick setup of rooms and/or groups of
rooms. Take OpenRoom for a test drive.
o DocFetcher (the open source desktop search tool)
Creative ways to incorporate mobiles into library services
The use of mobiles within clinical settings in Canada has become common. Mobiles have
help students and clinicians exchange information and ideas and are used to provide
Apple’s iPhone and iPad are very popular with medical students, health professionals
and librarians.4 With all of its specialized apps, Apple now has a major presence in
medicine. According to Boruff & Storie (2014) “Libraries should focus on providing
Lombardo NT, Honisett A. One tool for many tasks: integrating iPads into the third-year learning experience. Med
Ref Serv Q. 2014;33(1):17-28.
Boruff JT, Storie D. Mobile devices in medicine: a survey of how medical students, residents, and faculty use
smartphones and other mobile devices to find information. J Med Libr Assoc. 2014 Jan;102(1):22-30.
7. Emerging technologies in health libraries in 2014, Giustini
access to a smaller number of highly used mobile resources instead of a huge collection
until library-licensed mobile resources have streamlined authentication ….”
iPads hold a share of computing but other manufacturers are catching up. Android is
iPad's main competitor; Google's flagship 7” tablet, Nexus 7, is one example.
Medical schools and health programs are using tablet computers as educational tools.
To support these programs and keep up with accessing information on mobiles,
librarians are looking at tablets. The literature mentions circulating tablet computers
and other technologies such as e-readers and phones.
Self-service in health libraries (e.g., tablets preloaded with course materials, lecture capture,
tutorials, orientations, interactive publications)
Changing the face of reference: adapting biomedical and health information services for
the classroom, clinic and beyond.5
o This case describes how the reference desk at an academic health library evolved to
address the clinical and research needs of clinicians without losing its connection to the
classroom and curriculum. By closing the reference desk, there was a move to on-call
and house call ref models, creating clinical research librarians and a biomedical sciences
librarian, finding new funding and technology to improve librarians' work, and develop
new programming for library clients.
Evolving technologies support mobile and collaborative curriculum: a case study.6
o This case describes the efforts of librarians at UUtah to integrate mobile devices,
collaboration tools, and resources into a School of Medicine third-year pediatric
clerkship. Mobile devices and collaboration tools during clerkships contribute to the
increased use of online library resources. Medical students value ready access to
information provided via mobile devices.
Library support of mobile resources during clinical clerkships.7
o The Dana Medical Library at UVermont provided mobile resource support to medical
students in their clerkships. The librarians offered instruction, individual assistance and
an online subject guide. Activities were assessed through evaluations, web statistics,
and a survey. Survey questions gathered data on access to mobiles, use of library-
resources and benefits and barriers to use. Respondents believed access to mobile
resources improved their clerkships and contributed to better experiences across sites.
Researchers found that library support has an impact on student perception of the value
of mobile resources in clerkships.
Tennant MR, Auten B, Botero CE, et al. Changing the face of reference: adapting biomedical and health
information services for the classroom, clinic and beyond. Med Ref Serv Q. 2012;31(3):280-301.
Le Ber JM, Lombardo NT. Evolving technologies support mobile and collaborative curriculum: a case study. Med
Ref Serv Q. 2012;31(2):150-8.
Stokes A, Light J, Haines LL. Library support of mobile resources during clinical clerkships. Med Ref Serv Q.
8. Emerging technologies in health libraries in 2014, Giustini
Using technology to help users move towards more self-reliance in staying current8
Bring your own devices (BYODs); makerspaces, 3-D printers
3D printers are a new technology that creates physical objects from digital files. 3D
printers are used in medical applications for printed bone, skin and complete organs.
Medical printing lags behind other 3D printing but has the potential to radically change
the practice of medicine over the next decade. Falling costs for hardware have made 3D
printers an inexpensive technology that libraries can offer their patrons
3-D printing uses multiple materials to create objects such as biological tissue with
blood vessels. Making biological materials with desired functions could lead to artificial
organs and novel cyborg parts.
Medical librarians will want to be familiar with this technology, as it is sure to have
Appendix A – Current awareness websites & information sources
ALA Connect Emerging Technologies http://connect.ala.org/ & ALA TechSource
Almetrics Top 100 in 2013
CLA Emerging Technologies Working Group
Emerging Technologies Librarian http://etechlib.wordpress.com/
Guus van den Brekel http://hlwiki.slais.ubc.ca/index.php/Guus_van_den_Brekel
Internet Librarian http://www.infotoday.com/il2013
JCHLA/ABSC Product Reviews Column
NMC Horizon Report http://www.nmc.org/pdf/2014-nmc-horizon-report-he-EN.pdf
Quantified Self http://quantifiedself.com/ &
Glusker A. Implementing the transition: from full- to self-service table of contents alerts: a case study. J Hospital
Hoy MB. 3D printing: making things at the library. Med Ref Serv Q. 2013;32(1):94-9.
9. Emerging technologies in health libraries in 2014, Giustini
Search Principle: views are my own http://blogs.ubc.ca/dean/
Ted Talks: Ideas Worth Spreading http://www.ted.com
Top 100 Tools for Learning http://c4lpt.co.uk/top100tools/
10. Emerging technologies in health libraries in 2014, Giustini
Appendix B – WEB-BASED PRODUCTIVITY TOOLS 2014
EXPLORE the range & functionality of web-based technologies
Article searching Google Scholar, ERIC, Microsoft Academic Search, and 60+ others
Blogs WordPress, Blogger, LiveJournal, MovableType, Tumblr, TypePad
Bookmarks A1-Webmarks, BlinkList, BlogMarks, Buzka, Delicious, Diigo
Calendars Google Calendar, 30 Boxes, Cozi, Famundo, HipCal, Jotlet, Rota Board, Scrybe,
Spanning Sync, Trumba, WhosOff
Contacts & networking LinkedIn, Twitter, Facebook, Google+, Plaxo, Xing
Document managers Google Drive, SimplifyThis, Blinksale, docstoc, DocuSign,
EchoSign, FreshBooks, Invoice Place, Scribd, Sertifi, ShareMethods
E-mail Gmail, Hotmail, Thunderbird (open source), Yahoo! Mail, Zimbra, Zoho Mail
E-portfolios Mahara, PaperFree
Feed-readers Bloglines, NetVibes, Crowdfavorite, Feeds 2.0, NewsAlloy, Wizz RSS
11. Emerging technologies in health libraries in 2014, Giustini
Instant messaging tools Digsby, Adium (open source), Campfire, eBuddy.com, Google
Hangouts, imo, Kool IM, Peekamo, Twitter, Zoho Chat
Microblogging tools Twitter, Friendfeed, identi.ca, Ping.fm, Plurk, Tumblr,
Personal pages NetVibes, Clic!Dev, Favoor, HomePortals, My Yahoo!, Protopage
Photo editors Picasa, Phixr, Picture2Life, Preloadr, Pixenate, Snipshot
Photo managers Flickr, DPHOTO, DropShots, Dumpt, Photobucket, PhotoShelter,
Polls twtpoll, Buzzvote, PollPub.com, QuestionForm, Tezaa, Vizu, Zoomerang
Presentation tools SlideShare, Google Drive, Storify, SlideRocket, ThinkFree, Zoho
Scheduling tools Doodle, Acuity Scheduling, TimeBridge
Spreadsheets Zoho Sheet, Google Drive, FlexLists
Video editors Kaltura (open source), Gotuit Media, Moviemaker, MovieMasher,
Video podcast players BS.Player, Media Player Codec Pack, VLC media player
12. Emerging technologies in health libraries in 2014, Giustini
Word processors Google Drive, Docly, Ebiwrite, GreenDOC, Zoho
Development tools Mashery, 16bugs, Apprenda, BugJuice, Bugtagger, Click2Map,
LongJump, Morfik, Ning, Pingdom, Pipes, Springloops, Tesly
Drawing Gliffy, Floorplanner, Flowchart.com, OrgPlus
Event manager Event Wax, Cvent, Evite, RegOnline, Sign Up Genius, twtvite
Expense tracker Pro on Go, billQ, BudgetPulse, Buxfer, Cashboard, ClearCheckbook,
DimeWise, Expenses Tracker, expensr, Less Accounting, Mvelopes, NetworthIQ
Fax TrustFax, eFax, GotFreeFax, MyFax
File exchange DropBox, DropSend, MailBigFile, Pando, Senduit, ShareFile, YouSendIt
File manager eSnips, Box.net, DivShare, Egnyte, ElephantDrive, fluxiom, MediaFire,
Nakido, Strongspace, Wiki Upload
Form designer Form Assembly, frevvo, Icebrrg, Icebrrg, jotForm, Formdesk, FormLogix
Group manager Groupsite.com, Central Desktop, e-days, GroupLoop, OnlineGroups.Net,
ProofHub, TeamWork Live, WebEx WebOffice
Mind mapper MindMeister, 3D Topicscape, comapping.com, Inspiration, Mapul, Mind
Decider, Mind42, Mindjet (Mind Manager), Mindomo, Novamind, Personal Brain, XMind
13. Emerging technologies in health libraries in 2014, Giustini
Music player last.fm, Audacity, Pandora, Spotify
Notepad Evernote, gubb, Jott, Magnoto, mynoteIT,notebook G, Protonotes, SnapBits,
SNIPPit (notes organizer), Ubikuo, Wridea, Zoho Notebook
Office manager Joyent, ContactOffice, OfficeZilla
Personal organizers Listigator, Zoho Planner TracksLife, voo2do
Projects Huddle, 1time, activeCollab, Basecamp, Confluence, CreativePro Office, Intervals,
LetsProve, PlanHQ, Planix, ProjectPipe, ProWorkflow.com, Smartsheet.com, teamwork,
timeXchange.net, Unfuddle, Wrike, Zoho Project
Sound mixer Soundation
Time tracker 14Dayz, 88 Miles, SlimTimer, Tick, Tiktrac, Time Tracker, Time59, Toggl,
Utilities to manage your profiles Contactify, Naymz, PassPack, PDFescape, ProfileFly,
Voicemail Google Voice, Aptela, eVoice, Eyejot, GotVoice, JAJAH, RingCentral
Web conferencing Skype, Vyew, ConceptShare, Calliflower, Glance, Userplane, Yugma,
Wikis Socialtext (enterprise); Wikispaces (everyone else) BrainKeeper, Docufarm,
LetterPop, PBWorks, Sampa, SiteKreator, Squarespace, Terapad, Weebly, Zoho Wiki