This is a slide borrowed from the UN – depicting the numbers and organic ways in which humanitarian assistance and first response organizations may interact in a generic disaster scenario. Problem Statement Information sharing across organizations in current humanitarian assistance/disaster relief efforts is impeded by a lack of interoperability. Diverse information and knowledge are widely distributed and owned by different organizations. Information & data are maintained in systems with widely differing architectures and data models. Standards do not exist across resources so they may be efficiently organized and utilized during HA/DR operations.
Microsoft is leveraging core competencies and acquired knowledge across 3 main categories: Collaboration, Training/Learning, and Assessment. These competencies of course stem from our technology development, products, and internal best practices – our goal is to communicate, adapt and share these with the public sector where appropriate.
This is a web portal solution – the customer already owned the technology – Microsoft and its partners accelerated deployment pro-bono to address the Myanmar disaster and UN/Humanitarian Assistance community coordination efforts. Microsoft does not market against its citizenship work to sell products, solutions nor to promote our brand or business partners. Microsoft seeks to play a discreet role in contributing to and/or enabling Humanitarian Assistance and Disaster First Responders through its Citizenship efforts. Microsoft adopts this principle as a core tenet & value in all disaster incident response work.
HIC Home Page snapshot: Use if internet connection unavailable or down. Focus on HIC concept and how it has been enabled by the technology. The goal is to create an HIC out-of-box experience to enable future disasters so: experience is more predictable and expeditious core users and NGO communities may be trained in advance historical information may be captured and carried forward for analysis , study, and contingency planning purposes. Microsoft does not market against its citizenship work to sell products, solutions nor to promote our brand or business partners. Microsoft seeks to play a discreet role in contributing to and/or enabling Humanitarian Assistance and Disaster First Responders through its Citizenship efforts. Microsoft adopts this principle as a core tenet & value in all disaster incident response work.
Use if internet connection unavailable or down. GIS Mapping is a critical feature for first response. Tracking Who, What, and Where is greatly facilitated through “interactive” mapping, visualization, and filtering capabilities (map overlays). Microsoft does not market against its citizenship work to sell products, solutions nor to promote our brand or business partners. Microsoft seeks to play a discreet role in contributing to and/or enabling Humanitarian Assistance and Disaster First Responders through its Citizenship efforts. Microsoft adopts this principle as a core tenet & value in all disaster incident response work.
Screen shots from an actual Microsoft ESP training scenario – demonstrating aspects/features.
How do we approach learning in a synthetic [simulated] environment to achieve a specific, defined set of learning objectives? Requirements Based on disaster management & mobilization Informed by real case studies, simulated scenario(s) that challenge players to understand & solve relevant problems Context must be realistic, organizational & situational
Disaster Risk Management in the Information Age
Constituents Citizens Individuals in the broad population Private Enterprise Top Multi-national corporations Leadership Heads of schools, cities, states, countries Non Governmental Organizations Red Cross, NetHope, World Cares Inter Governmental Organizations United Nations, NATO, EU Public Health Health and Human Services, and Medical Centers Nations National Governments, Intelligence, Security and Defense Agencies Critical Infrastructure Transportation, Banking, Public Works & Utilities Responders First Responders, Fire, Police EMT Secondary Responders, National Guard, Emergency Management Authority & FEMA
Collaboration during disaster Coordinated chaos? EU IFRC ICRC Private PNSs WFP NGOs UNDP MIL OCHA Geneva Humanitarian Coordinator Affected Population Affected Government CIMIC NMCC USAID/ DART Ambassadors Donor Govt’s NGOs National military HCR UNICEF IGOs OSSOC UNDAC MEDIA
Assist in preparedness by allowing processes to be established and easily followed
Assist in response by allowing information to be disseminated to various involved parties in a timely and efficient manner
Assist in recovery by ensuring schedules tasks are tracked and monitored
Wattegama, C. (2007). ICT for Disaster Management. Retrieved February, 2008, from Asia Pacific Development Information Programme “ International, regional and national organizations should work better together and be better coordinated. ”
10 lessons learned from the South Asia tsunami of 26 December 2004
Retrieved February, 2008, from Relief Web: http://www.reliefweb.int/rw/rwb.nsf/AllDocsByUNID/c070ab378bd25f4585256f82005d0d70
ICT Private Sector Role in Disaster Preparedness Crisis Management Lifecycle Policy Influence Relationship Management Program Offerings Incident Management Preparedness is the enabler for cooperation throughout the Crisis Management Lifecycle
When to Deploy New Technology Technology Everyday Disaster day
Microsoft ® Disaster Preparedness Program unities
How We Simulate The World DEM/DTED Space Shuttle NED Land Class Tiling textures Satellite imagery Vector Data Roads, power lines Coastlines, rivers, lakes World Time and seasons Weather Celestial sphere Cultural Objects Trees and vegetation Generic buildings and objects Unique Objects Area specific Landmark objects Facilities Data Jeppesen Charts NOAA hazards DAFIF Vehicle Simulation Trains, aircraft, boats, etc Single person and multi-user operable Characters Age Ethnicity Ambient population A.I. Paths Car traffic Aircraft traffic Ship traffic Triggers Scenario creation Missions Events After Action Review Analysis Tracking Rewards
Interactive Development Approach * Training Simulation Prototype *Based on: A.P. Moore et al., IEEE Security & Privacy, Education, Volume 6, Number 1, January/February 2008 Case Study Empirical Data Scenarios Development of case-based training simulation Decision Model Model must provide for