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Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
Crowds, Clouds & Crisis
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Crowds, Clouds & Crisis

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A presentation given to the Association of Digital Culture in Taiwan on how social media can change the way we do information management during disasters. Based on my blog post on the subject at …

A presentation given to the Association of Digital Culture in Taiwan on how social media can change the way we do information management during disasters. Based on my blog post on the subject at http://blogs.msdn.com/disaster/

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  • 1. Disaster Social Computing<br />Crowds, Clouds and Crisis<br />Gísli Ólafsson<br />Disaster Management – Technical Advisor<br />Microsoft Corporation<br />Email: gislio@microsoft.com<br />Blog:http://blogs.msdn.com/disaster/<br />Twitter: @gislio<br />
  • 2. Introduction<br />The Crowds<br />The Clouds<br />Way Forward<br />Agenda<br />
  • 3. Port-au-Prince<br />Haiti – January 12, 2010<br />
  • 4. Social Media<br />
  • 5. Facebook – Hotel Montana<br />
  • 6. Open Street Maps<br />
  • 7. Project 4636<br />
  • 8. CrisisCamp Haiti<br />
  • 9. CrisisCamp Haiti<br />
  • 10. Information Management<br />
  • 11. Coordination on the ground<br />
  • 12. Information Management – on the ground<br />
  • 13. Big World – Small World<br />
  • 14. The Crowds<br />
  • 15. What are the issues and limitations?<br />Information silos<br />Time zone differences<br />Organizational boundaries<br />Information capture/persistence<br />Lack of efficiency/delays<br />Version control issues<br />Security violations<br />Access issues<br />Etc.<br />Consumersocialnetworks<br />Phone<br />How People Work Together Now<br />E-mail<br />Fax<br />Face-to-face<br />Messaging<br />File shares<br />Paper-based<br />
  • 16. Organizations 2.0<br />
  • 17. Mobilizing<br />
  • 18. Facilitated<br />Knowledge Management<br />Collaborative<br />Workgroups<br />Social<br />Networks<br />Evolution<br />
  • 19. Discussion Boards<br />Comments<br />Podcasting<br />Shared Calendars<br />Microblogging<br />Versioning<br />Profiles<br />Document Libraries<br />Team Sites<br />Tags<br />Blogs<br />Task Lists<br />Wikis<br />Surveys<br />Ratings<br />EnterpriseCollaboration<br />Capabilities<br />SocialComputing<br />Technologies<br />DisasterCommunities<br />The Need for Communities<br />
  • 20. <ul><li>Team Sites
  • 21. Blogs, Wikis, Podcasts
  • 22. Tag Profile Pages</li></ul>SHARE<br />CREATE<br /><ul><li>Office Client Co-Authoring
  • 23. Enterprise Wikis
  • 24. Mobile Access
  • 25. Rich Media Support
  • 26. SharePoint Workspace Offline access
  • 27. Team Sites
  • 28. Outlook Synch & Social Connector
  • 29. Ratings
  • 30. External Access
  • 31. Note Board
  • 32. Office Web Apps</li></ul>SharePoint 2010 Communities Platform<br /><ul><li>Social Bookmarks
  • 33. Ask Me About, Colleague & Expertise Suggestions
  • 34. Microblogging Status Updates
  • 35. People & Expertise Search
  • 36. Organization Browser</li></ul>NETWORK<br />FIND<br /><ul><li>Social & Taxonomy Tags
  • 37. My Network, My Profile
  • 38. Activity Feeds
  • 39. Photos, Contact Card, Presence everywhere
  • 40. Notifications & Alerts</li></li></ul><li>The Cloud<br />
  • 41. <ul><li>On and off workloads (e.g. batch job)
  • 42. Over provisioned capacity is wasted
  • 43. Time to market can be cumbersome
  • 44. Successful services needs to grow/scale
  • 45. Keeping up w/growth is big IT challenge
  • 46. Complex lead time for deployment</li></ul>“On and Off “<br />“Growing Fast“ <br />Inactivity<br />Period <br />Compute <br />Compute <br />Average Usage<br />Usage<br />Average<br />Time <br />Time <br /><ul><li>Services with micro seasonality trends
  • 47. Peaks due to periodic increased demand
  • 48. IT complexity and wasted capacity
  • 49. Unexpected/unplanned peak in demand
  • 50. Sudden spike impacts performance
  • 51. Can’t over provision for extreme cases </li></ul>“Unpredictable Bursting“ <br />“Predictable Bursting“ <br />Optimal Cloud Workload Patterns<br />Compute <br />Compute <br />Average Usage<br />Average Usage<br />Time <br />Time <br />
  • 52. Mechanical Turks<br />
  • 53. Translation Frameworks<br />
  • 54. Swift River<br />
  • 55. The Way Forward<br />
  • 56. The crowd and cloud based crisis informationmanagement has to be a joint effort wherewe combine multiple technologies to solve the issues ahead.<br />A Common Cause<br />
  • 57. Grassroot Effort<br />
  • 58. Private Sector Support<br />
  • 59. International Community<br />
  • 60. Loss of Control<br />
  • 61. Loss of Personal Value<br />
  • 62. Confusion<br />
  • 63. Governance Policies<br />
  • 64. Legal, Compliance & Security<br />
  • 65. Breaking Convention<br />
  • 66. Phased Approach<br />
  • 67. <ul><li>Twitter:
  • 68. @gislio
  • 69. @DavidClinchNews
  • 70. @poplifegirl
  • 71. @patrickmeier
  • 72. @whiteafrican
  • 73. @edjez
  • 74. @andrejverity
  • 75. @crisismappers
  • 76. @crisiscamp
  • 77. @ushahidi</li></ul>Websites/Blogs:<br /><ul><li>http://blogs.msdn.com/disaster
  • 78. http://crisiscamp.org/
  • 79. http://www.rhok.org/
  • 80. http://www.crisismappers.net/
  • 81. http://ushahidi.org</li></ul>Further resources<br />
  • 82. Source: xkcd, http://xkcd.com/386/<br />And Finally...<br />

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