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Internationalisation of ICT-enabled 
collaboration and learning services 
BSR Cluster2Cluster Matchmaking – Berlin, 18-19 Sep 2014 
Gilbert Peffer 
Learning Layers, CIMNE 
Tor-Arne Bellika 
Learning Layers, Innovation Performance AS
Learning Layers 
EU-funded TEL project 
"Scaling up technology-enabled 
innovations for 
informal learning in SME 
clusters"
Learning Layers 
EU-funded TEL project 
17+3 partners 
2+1 pilot regions and sectors 
€13 MM, 30% for innovation 
2nd of 4 years 
The project develops several 
mobile tools and middleware to 
support sharing, collaboration, and 
social learning 
Learning at multiple levels
From tools to 
services 
Uptake of collaboration 
and learning tools in 
SMEs is limited 
Move the focus from tools 
to collaboration and 
learning services that 
build on these tools 
Cluster organisations are 
key actors in facilitating 
service innovation 
Services
Our goals 
@ BSR Event Berlin 
Internationalisation of services 
IE to identify and explore key challenges 
Build community of interest
Timeline 2014 
BSR event in context 
Norway 
Services? 
Agder 
Model region? 
BSR 
Agder 
Model region 
Innovation Express 
Projects on service 
internationalisation
Case: Kompetansetorget – Expertise Market 
Brokering competences between firms and universities 
Services 
Addressing skills and 
compentency gaps 
What (new) services can be 
created? 
Who should be involved? 
Strategic partnerships? 
What capabilities are needed 
and how can they be 
developed? 
Internationalising the 
services: what, how, who? 
Services addressing skills and 
competency gaps.
Gilbert Peffer 
Learning Layers, CIMNE 
Scaling and Sustainability 
gilbert.peffer@learning-layers.eu 
Thank you for your interest 
18-19th of September, 2014 
Berlin, Germany

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Internationalisation of ICT-enabled collaboration and learning services

  • 1. Internationalisation of ICT-enabled collaboration and learning services BSR Cluster2Cluster Matchmaking – Berlin, 18-19 Sep 2014 Gilbert Peffer Learning Layers, CIMNE Tor-Arne Bellika Learning Layers, Innovation Performance AS
  • 2. Learning Layers EU-funded TEL project "Scaling up technology-enabled innovations for informal learning in SME clusters"
  • 3. Learning Layers EU-funded TEL project 17+3 partners 2+1 pilot regions and sectors €13 MM, 30% for innovation 2nd of 4 years The project develops several mobile tools and middleware to support sharing, collaboration, and social learning Learning at multiple levels
  • 4. From tools to services Uptake of collaboration and learning tools in SMEs is limited Move the focus from tools to collaboration and learning services that build on these tools Cluster organisations are key actors in facilitating service innovation Services
  • 5. Our goals @ BSR Event Berlin Internationalisation of services IE to identify and explore key challenges Build community of interest
  • 6. Timeline 2014 BSR event in context Norway Services? Agder Model region? BSR Agder Model region Innovation Express Projects on service internationalisation
  • 7. Case: Kompetansetorget – Expertise Market Brokering competences between firms and universities Services Addressing skills and compentency gaps What (new) services can be created? Who should be involved? Strategic partnerships? What capabilities are needed and how can they be developed? Internationalising the services: what, how, who? Services addressing skills and competency gaps.
  • 8. Gilbert Peffer Learning Layers, CIMNE Scaling and Sustainability gilbert.peffer@learning-layers.eu Thank you for your interest 18-19th of September, 2014 Berlin, Germany