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Presentation skills

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Effective Communication & presentation Skliis

Effective Communication & presentation Skliis

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  • 1. Presentation Skills By : Gihan Aboueleish
  • 2. ApplicationOpen Discussion
  • 3. Learning Objectives What is Communication ? The Communication Cycle Impact of a message Styles of Communication What is a skill? Designing Effective PowerPoint Presentation. Types of Instructional Tools Understanding Technology Some Final WordsGihan aboueleish
  • 4. Why Communication ..?CommunicationMiss-communicationCommunication Skills.Gihan aboueleish
  • 5. What is Communication?The dictionary defines communication as a process by which information is exchanged between individuals through a common system of symbols, signs or behaviors.Gihan aboueleish
  • 6. Process of CommunicationGihan aboueleish
  • 7. Communication Cycle Message Various Sender Channel Receiver FeedbackGihan aboueleish
  • 8. Types of Communication Types Verbal Non - Verbal Postures & Facial Words Voice movements expressions Modulation Diction Gestures Clear Linguistics Tone VolumeGihan aboueleish Rate
  • 9. Verbal Communication Words Use Simple Language (avoid jargon) Grammatically correct  Avoid slang  Be precise (avoid redundancy) Gihan aboueleish
  • 10. Don’t Do I can’t do this… I’ll check it for you… I can’t help you… I don’t know… You don’t understand… Let me explain… You are wrong… I think… I suggest… Please listen to me.. I recommend… You will have to… In order to complete the process we will need to… Just a second… May I place you on hold… Hold on… “No” in the beginning of the sentence I am afraid... I would love to do it however… What? What did u say? Pardon Me… Could you please repeat… But However We can’t do… What we can do is…Gihan aboueleish
  • 11. Non – Verbal Communication Facial Expressions Eye Communication  90% of our personal communication calls for involvement.  Look at people for 5 to 10 seconds before looking away, it shows involvement.  Smile  It improves your face value !!Gihan aboueleish
  • 12. Non – Verbal Communication  Gestures  Are you aware how you look to others?  Find out your habits  Find your nervous gesturesGihan aboueleish
  • 13. Non – Verbal Communication  Posture And Movement  Stand Tall.  The difference between towering and cowering is totally a matter of inner posture.  It’s got nothing to do with height, it costs nothing and its more fun.Gihan aboueleish
  • 14. Impact of a Message FACE TO FACE Body Tone of Language Voice 55% 38% Words 7%Gihan aboueleish
  • 15. Impact of a Message - VOICE CONVERSATION Words 14% Tone of Voice 86%Gihan aboueleish
  • 16. Styles Of Communication  Aggressive communication  Submissive communication  Assertive communicationGihan aboueleish
  • 17. Aggressive communication  Those who communicate in an aggressive manner are generally perceived as selfish and unwilling to compromise. This style is usually linked to a desire to hurt others or exact revenge, or may reflect poor emotional development.  It usually attacks the other person instead of expressing a need:  Ex; "You never spend any time with me“ versus "I need to spend more time with you".Gihan aboueleish
  • 18. Passive Communication  Passive communication is based on compliance and hopes to avoid confrontation at all costs. In this mode we dont talk much, question even less, and actually do very little. We just dont want to rock the boat. Passives have learned that it is safer not to react and better to disappear than to stand up and be noticed.Gihan aboueleish
  • 19. Assertive communication The most effective and healthiest form of communication. Its how we naturally express ourselves when our self-esteem is intact, giving us the confidence to communicate without games and manipulation. When we are being assertive, we work hard to create mutually satisfying solutions. We communicate our needs clearly. We care about the relationship and insist for a win/win situation. We know our limits and refuse to be pushed beyond them just because someone else wants or needs something from us. Surprisingly, assertive is the style most people use least.Gihan aboueleish
  • 20. Situations  Have a look at these situations and decide how... ...an aggressive person would react  ...a passive person would react  ...an assertive person would react?Gihan aboueleish
  • 21. Situations Situation # 01.Situation #02. Gihan aboueleish
  • 22. What is a Skill?  Skill is defined as a learned power of doing something competently.  It is a developed aptitude or ability.Gihan aboueleish
  • 23. Listening SkillsAn open ear is the only believable signof an open heart. David Augsburger Gihan aboueleish
  • 24. Types of Listening  Listening are of 3 types:  Hearing  Passive listening  Active listeningGihan aboueleish
  • 25. Important Details  Be calm and collected at all times  Be loud enough to be easily heard  Use words with accurate diction & correct pronunciation  Speak slowly and make use of pauses to stress important ideas. Gihan aboueleish
  • 26. Important Details  Use a confident tone and a level clear vocabulary.  Be vibrant and enthusiastic – avoid a dull, monotonous tone.  Know what you are talking about and accept the limitations of your knowledge.Gihan aboueleish
  • 27. Finally, remember that interpersonal communication is a multitude of skills. Also remember that skills can be learned and practiced. It is our hope that you are on your way to mastering the ART OF COMMUNICATION.Gihan aboueleish
  • 28. Assignment  Class will be divided into groups , & select one of the following topics;  Create a presentation bout ;  ---  ---  ---Gihan aboueleish
  • 29. Designing Effective“PowerPoint Presentations” By : Gihan aboueleish
  • 30. Designing Effective PowerPoint Presentation Big Progressive Consistent Simple Clear SummaryGihan aboueleish
  • 31. Make It BigGihan aboueleish
  • 32. Make it Big (Text)  This is Arial 12  This is Arial 18  This is Arial 24  This is Arial 32  This is Arial 36 This is Arial 44Gihan aboueleish
  • 33. Make it Big (Text) Too Small  This is Arial 12  This is Arial 18  This is Arial 24  This is Arial 32  This is Arial 36 This is Arial 44Gihan aboueleish
  • 34. Make It Big (How to Estimate) Look at it from 2 metres away  2mGihan aboueleish
  • 35. Keep It SimpleGihan aboueleish
  • 36. Keep It Simple (Text)  Too many colours  Too Many Fonts and Styles  The 6 x 7 rule  No more than 6 lines per slide  No more than 7 words per lineGihan aboueleish
  • 37. Keep It Simple (Text) Instructional Technology: A complex integrated process involving people, procedures, ideas, devices, and organization, for analyzing problems and devising, implementing, Too detailed ! evaluating, and managing solutions to those problems in situations in which learning is purposive and controlled (HMRS 5th ed.) Gihan aboueleish
  • 38. Keep It Simple (Text) Instructional Technology: A process involving people, procedures & tools for solutions to problems in learning (HMRS 5th ed.) Much SimplerGihan aboueleish
  • 39. Falling Leaves Observed Delhi Mumbai Goa January 11,532,234 14,123,654 3,034,564 February 1,078,456 12,345,567 16,128,234 March 17,234,778 6,567,123 16,034,786 April 16,098,897 10,870,954 7,940,096 May June Too detailed ! 8,036,897 10,345,394 16,184,345 678,095 14,856,456 4,123,656 July 8,890,345 15,347,934 18,885,786 August 8,674,234 18,107,110 17,230,095 September 4,032,045 18,923,239 9,950,498 October 2,608,096 9,945,890 5,596,096 NovemberGihan aboueleish 5,864,034 478,023 6,678,125 December 12,234,123 9,532,111 3,045,654
  • 40. Falling Leaves in Millions In 106 Delhi Mumbai Goa January 11 14 3 February 1 12 16 March 17 6 16 April 16 10 7 May 8 10 14 June Much Simpler 16 0 4 July 8 15 18 August 8 18 17 September 4 18 9 October 2 9 5 November 5 0 6 December 12 9 3Gihan aboueleish
  • 41. Falling Leaves 50 Goa 45 Mumbai 40 Delhi 35 30 25 Too detailed ! 20 15 10 5Gihan aboueleish 0 January February March April May June July August September October November December
  • 42. Falling Leaves 50 Goa Mumbai Delhi 40 30 Much Simpler 20 10Gihan aboueleish 0 January March May July September November
  • 43. Keep It Simple (Picture)  Art work may distract your audience Artistry does not substitute for contentGihan aboueleish
  • 44. Keep It Simple (Sound)  Sound effects may distract too Use sound only when necessaryGihan aboueleish
  • 45. Keep It Simple (Transition) This transition is annoying, not enhancing "Appear" and "Disappear" are better
  • 46. Keep It Simple (Animation) 2m Too distracting !Gihan aboueleish
  • 47. Keep It Simple (Animation) 2m Simple & to the pointGihan aboueleish
  • 48. Make It ClearGihan aboueleish
  • 49. Make It Clear (Capitalisation)  ALL CAPITAL LETTERS ARE DIFFICULT TO READ  Upper and lower case letters are easierGihan aboueleish
  • 50. Make It Clear (Fonts) Z Sanserif Z Serif clear busyGihan aboueleish
  • 51. Make It Clear (Fonts)  Serif fonts are difficult to read on screen  Sanserif fonts are clearer  Italics are difficult to read on screen  Normal or bold fonts are clearer  Underlines may signify hyperlinks  Instead, use colours to emphasiseGihan aboueleish
  • 52. Make It Clear (Numbers) Use numbers for lists with sequence For example: How to put an elephant into a fridge? 1. Open the door of the fridge 2. Put the elephant in 3. Close the doorGihan aboueleish
  • 53. Make It Clear (Numbers) How to put a giraffe into a fridge? 1. Open the door of the fridge 2. Take out the elephant 3. Put the giraffe in 4. Close the doorGihan aboueleish
  • 54. Make It Clear (Bullets)Use bullets to show a list without Priority Sequence Hierarchy, …..Gihan aboueleish
  • 55. Make It Clear (Colours)  Use contrasting colours  Light on dark vs dark on light  Use complementary coloursGihan aboueleish
  • 56. Make It Clear (Contrast)  Use contrasting colours  Light on dark vs dark on light high contrast  Use complementary colours low contrastGihan aboueleish
  • 57. Make It Clear (Contrast)  Use contrasting colours  Light on dark vs dark on light  Use complementary colours This is light on darkGihan aboueleish
  • 58. Make It Clear (Contrast) Use contrasting colours Light on dark vs dark on light Use complementary colours This is dark on lightGihan aboueleish
  • 59. Make It Clear (Complement)  Use contrasting colours Light on dark vs dark on light Use complementary coloursThese colours do not complementGihan aboueleish
  • 60. Make It Clear (Complement) Use contrasting colours Light on dark vs dark on light Use complementary colours These colours complement Gihan aboueleish
  • 61. Make It Clear (Size)  Size implies importanceGihan aboueleish
  • 62. Make It Clear (Size) Size implies importanceGihan aboueleish
  • 63. Make It Clear (Focal Points)  Focal points direct attentionGihan aboueleish
  • 64. Make It Clear (Focal Points)  Focal points direct attentionGihan aboueleish
  • 65. Be ProgressiveGihan aboueleish
  • 66. Types of Instructional Tools Discovery Learning Individual Social Constructive Constructive Tools ToolsMode of Instruction Guided Inquiry Too many in one go! Informational Tools Individual Social Instructive Communicative Tools Tools Direct Instruction Individual Pair Group Gihan aboueleish Complexity of Interactions
  • 67. Types of Instructional Tools Discovery Learning Individual Social Constructive Constructive Tools ToolsMode of Instruction Guided Inquiry Informational Tools Progressive & Individual Social thus focused Instructive Tools Communicative Tools Direct Instruction Individual Pair Group Gihan aboueleish Complexity of Interactions
  • 68. Understanding TechnologyMouse I/O ErrorMain Storage CPUFunction key Too many & notUser interfaceSoftware focused DebuggerFloppy disk Backup system
  • 69. Understanding TechnologyMouse I/O ErrorMain Storage CPUFunction key Progressive & User interfaceSoftware thus focused DebuggerFloppy disk Backup system
  • 70. Be ConsistentGihan aboueleish
  • 71. Be Consistent  Differences draw attention  Differences may imply importance  Use surprises to attract not distractGihan aboueleish
  • 72. Be Consistent Differences draw attention  Differences may imply importance  Use surprises to attract not distract This tick draws attentionGihan aboueleish
  • 73. Be Consistent Differences draw attention  Differences may imply importance o Use surprises to attract not distract These differences distract!Gihan aboueleish
  • 74. Be Consistent  Differences draw attention • Differences may imply importance  Use surprises to attract not distract This implies importanceGihan aboueleish
  • 75. Be Consistent Differences draw attention• Differences may imply importance Use surprises to attract not distract Confusing differences! Gihan aboueleish
  • 76. Be Consistent Differences draw attention Differences may imply importance Use surprises to attract not distract This surprise attractsGihan aboueleish
  • 77. Be Consistent  Differences draw attention  Differences may imply importance  Use surprises to attract not distract These distract!Gihan aboueleish
  • 78. In Summary Big Simple Clear Progressive ConsistentGihan aboueleish
  • 79. When Creating  Text to support the communication  Pictures to simplify complex concepts  Animations for complex relationships  Visuals to support, not to distract  Sounds only when absolutely necessary  Think about the people in the back of the room when creating slidesGihan aboueleish
  • 80. When Presenting  Speak loudly and clearly with fluctuation  Direct your words to all aspects of the room  Maintain eye contact with your audience  Ask questions of your audience  (if applicable)  Don’t read the slides word-for-word, use them for referenceGihan aboueleish
  • 81. Closing Remarks  Practice your presentation before a neutral audience  Ask for feedback  Be particular about the time allotted for presentation  Leave time for questionsGihan aboueleish
  • 82. Thank You !

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