Creative Problem Solving Preapared by :           Gihan AboueleishCreative problem Solving - GihanAbiueleish
Contents;•     Creative problem solving.•     Creativity and Types of Innovation•     Types of Innovation•     Conceptual ...
Creative Problem Solving ”The world we have made as a result of the level ofthinking we have done thus far, creates proble...
Creativity
CREATIVITY Provides:       A universal DEFINITION OF CREATIVITY;    A foundation for a new CREATIVITY SCIENCE          A t...
Creativity and Types of Innovation  Creative problem Solving - Gihan  Abiueleish
What is Creativity?                                    Bringing into existence an idea that is    Creativity              ...
What is Creativity?  Creative solutions are more than ideas - they must work in the              real world. A creative so...
Types of Innovation • Business Model Innovation involves changing the way business is   done in terms of capturing value e...
Types of Innovation • Product Innovation, involves the introduction of a new   good or service that is new or substantiall...
Don’t Believe the Experts ! “That’s an amazing invention, but who would ever want to use one of them?” (US President Ruthe...
Don’t Believe the Experts ! “The horse is here to stay, but the automobile is only a novelty, a fad” (President of Michiga...
Conceptual Blocks to CreativityCreative problem Solving - GihanAbiueleish
Blocks and Blockbusters to Creativity                                   Checking  Making assumptions                      ...
Blocks and Blockbusters to Creativity                                      Use imagination  Over-reliance on logic        ...
Conceptual Blocks                                   Mental obstacles that constrain    Conceptual                         ...
Conceptual Blocks      The more formal    education individuals            have                   The less able they are  ...
Conceptual Blocks                                     “right answers”, analytical     IndividualsFormal education often   ...
Types of Conceptual Blocks                                      Vertical thinking    Constancy                            ...
Types of Conceptual Blocks                                   Non-inquisitiveness Complacency                              ...
Constancy                                   • Defining problem in only one way without    Vertical                        ...
Compression                                   • Not filtering out irrelevant information or                               ...
Complacency Non-                              • Not asking questions inquisitiveness                                   • S...
Three Components of CreativityCreative problem Solving - GihanAbiueleish
Three Components of Creativity                                   Creativity                                               ...
Three Components of Creativity                                   Expertise is, in a word, knowledge        Expertise      ...
Three Components of Creativity                                   Creative thinking skills determine      Creative         ...
The Paradoxical Characteristics of CreativeGroups         Beginner’s Mind                                     Experience  ...
Myths about Creativity    1. The smarter you are, the more creative you are    2. The young are more creative than the old...
Tools for Defining ProblemsCreative problem Solving - GihanAbiueleish
Tools for Defining Problems                                   Kipling Method   Tools for   Defining                       ...
Kipling Method                        • Rudyard Kipling used a set of questions (5W +                          1H) to help...
Kipling Method                         • Any questions work because we are                           conditioned to answer...
Problem Statement                         • When starting to solve a creative problem it is Problem                   a go...
Problem Statement                         • Write down more than one draft of the                           problem statem...
Problem Statement                          • Stating the problem may seem obvious, yet                            many cre...
Challenge Method                         • Use it to force yourself or other people out ofChallenge                  a thi...
Challenge Method                        • Select all or part of the problem domain that you                          are g...
Challenge Method                             • Boundaries - across which you do not yet                                   ...
Challenge Method                         • One way in which we deal with the complexity of                           the w...
Tools for Creating New IdeasCreative problem Solving - GihanAbiueleish
Tools for Creating New Ideas                                   Attribute Listing Tools for Creating    New Ideas          ...
Attribute Listing                           • Use Attribute Listing when you have a                             situation ...
Attribute Listing                           • For the object or thing in question, list as                             man...
Attribute Listing                           • For each attribute, ask what does this give?                             See...
Attribute Listing                           • Attribute Listing works as a decompositional                             app...
Brainstorming                           • Brainstorming is probably the best-known                             creative to...
Brainstorming                           • Brainstorming Rules :  Brain-                           • No criticism or debate...
Brainstorming                            • Brainstorming works when people use each  Brain-                      others id...
Visioning                           • A vision is a motivating view of the future.Visioning                    It creates ...
Visioning                           • Use dynamic and emotive words to paint                             motivating pictur...
Visioning                            • Visioning works because we are anVisioning                     imaginative species ...
Creating a Creative ClimateCreative problem Solving - GihanAbiueleish
Organizational Characteristics thatSupport Creativity and Innovation                                   Employees have     ...
Creating a Creative Climate                                   Challenge         Fun       Motivation                      ...
Creating a Creative Climate                                       Energy             Debate                               ...
Thank YouCreative problem Solving - GihanAbiueleish
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Creative problem solving

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Creative problem solving.
Creativity and Types of Innovation
Types of Innovation
Conceptual Blocks to Creativity
Conceptual Blocks
Components of Creativity.
Tools for Defining Problems
Tools for Creating New Ideas.
Creating a Creative Climate

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Creative problem solving

  1. 1. Creative Problem Solving Preapared by : Gihan AboueleishCreative problem Solving - GihanAbiueleish
  2. 2. Contents;• Creative problem solving.• Creativity and Types of Innovation• Types of Innovation• Conceptual Blocks to Creativity• Conceptual Blocks• Components of Creativity.• Tools for Defining Problems• Tools for Creating New Ideas.• Creating a Creative Climate Creative problem Solving - Gihan Abiueleish
  3. 3. Creative Problem Solving ”The world we have made as a result of the level ofthinking we have done thus far, creates problems we cannot solve at the same level at which we created them.” - Albert Einstein Problems created in Knowing can be solved through Being.Creative problem Solving - GihanAbiueleish
  4. 4. Creativity
  5. 5. CREATIVITY Provides: A universal DEFINITION OF CREATIVITY; A foundation for a new CREATIVITY SCIENCE A tool for CREATIVITY LEARNINGA basic OPERATING SYSTEM for all human activitiesIt has universal application because it transcends all cultural, ethnical, philosophical and religious differences among people
  6. 6. Creativity and Types of Innovation Creative problem Solving - Gihan Abiueleish
  7. 7. What is Creativity? Bringing into existence an idea that is Creativity new to you The practical application of creative ideas Innovation An innate talent that you were born with and a set of skills that can be learned, Creative developed, and utilized in daily problem Thinking solvingCreative problem Solving - GihanAbiueleish
  8. 8. What is Creativity? Creative solutions are more than ideas - they must work in the real world. A creative solution has three attributes: • It is new (otherwise it would not be creative). • It is useful, in that it solves the problem (otherwise it would not be a solution). • It is feasible, given the messy real world constraints like money and time.Creative problem Solving - GihanAbiueleish
  9. 9. Types of Innovation • Business Model Innovation involves changing the way business is done in terms of capturing value e.g. HP vs. Dell, hub and spoke airlines vs. Southwest • Process Innovation involves the implementation of a new or significantly improved production or delivery method .Creative problem Solving - GihanAbiueleish
  10. 10. Types of Innovation • Product Innovation, involves the introduction of a new good or service that is new or substantially improved. This might include improvements in functional characteristics, technical abilities, ease of use, or any other dimension . • Service Innovation, is similar to product innovation except that the innovation relates to services rather than to productsCreative problem Solving - GihanAbiueleish
  11. 11. Don’t Believe the Experts ! “That’s an amazing invention, but who would ever want to use one of them?” (US President Rutherford B. Hayes, after participating in a trial telephone conversation between Washington and Philadelphia in 1876). “Television won’t be able to hold onto any market it captures after the first six months. People will soon get tired of staring into a box every night (Darryl F. Zanuck, Head of 20th Century Fox, 1946)Creative problem Solving - GihanAbiueleish
  12. 12. Don’t Believe the Experts ! “The horse is here to stay, but the automobile is only a novelty, a fad” (President of Michigan Savings Bank, 1903, advising Henry Ford’s lawyer not to invest in the Ford Motor Company – disregarding the advice, he invested $ 5,000 in stock, which he sold several years later for $ 12,5 million). “I think there is a world market for about five computers (Thomas J. Watson Sr., Chairman of IBM, 1943)Creative problem Solving - GihanAbiueleish
  13. 13. Conceptual Blocks to CreativityCreative problem Solving - GihanAbiueleish
  14. 14. Blocks and Blockbusters to Creativity Checking Making assumptions assumptions Following the rules Breaking the rulesCreative problem Solving - GihanAbiueleish
  15. 15. Blocks and Blockbusters to Creativity Use imagination Over-reliance on logic and intuition Fear of failure Risk-taking cultureCreative problem Solving - GihanAbiueleish
  16. 16. Conceptual Blocks Mental obstacles that constrain Conceptual the way the problem is defined blocks and limit the number of alternative solutions thought to be relevantCreative problem Solving - GihanAbiueleish
  17. 17. Conceptual Blocks The more formal education individuals have The less able they are to solve problem in creative ways… The more experience they have in a jobCreative problem Solving - GihanAbiueleish
  18. 18. Conceptual Blocks “right answers”, analytical IndividualsFormal education often rules, or thinking produces… lose the ability boundaries to experiment, improvise, proper ways of doing and take Experience in job things, specialized mental teaches….. knowledge, and rigid detours expectation of appropriate actions Creative problem Solving - Gihan Abiueleish
  19. 19. Types of Conceptual Blocks Vertical thinking Constancy One thinking language Distinguishing figure from ground Compression Artificial constraintCreative problem Solving - GihanAbiueleish
  20. 20. Types of Conceptual Blocks Non-inquisitiveness Complacency Non-thinkingCreative problem Solving - GihanAbiueleish
  21. 21. Constancy • Defining problem in only one way without Vertical considering alternative views thinking • Lateral thinkers, on the other hand, generate alternative ways of viewing a problem and produce multiple definitions • Using only one language (e.g., words) to define and assess the problem One • Disregarding other language such as nonverbal thinking or symbolic languages (e.g., mathematics), language sensory imagery (smelling), feelings and emotions (fear, happiness) and visual imagery (mental pictures).Creative problem Solving - GihanAbiueleish
  22. 22. Compression • Not filtering out irrelevant information or finding needed information Distinguishing figure from • The inability to separate the important from ground the unimportant, and to appropriately compress problems. • Defining the boundaries of a problem too Artificial narrowly constraints • People assume that some problem definitions or alternative solutions are off-limits, so they ignore them.Creative problem Solving - GihanAbiueleish
  23. 23. Complacency Non- • Not asking questions inquisitiveness • Sometimes the inability to solve problems results from a reticence to ask questions, to obtain information, or to search for data. • An inclination to avoid doing mental work. Non-thinkingCreative problem Solving - GihanAbiueleish
  24. 24. Three Components of CreativityCreative problem Solving - GihanAbiueleish
  25. 25. Three Components of Creativity Creativity Creative Expertise Thinking Skills MotivationCreative problem Solving - GihanAbiueleish
  26. 26. Three Components of Creativity Expertise is, in a word, knowledge Expertise – technical, procedural, and intellectual Not all motivation is created equal. An inner passion to solve the Motivation problem at hand leads to solutions far more creative than do external rewards, such as money.Creative problem Solving - GihanAbiueleish
  27. 27. Three Components of Creativity Creative thinking skills determine Creative how flexible and imaginatively Thinking people approach problems. SkillsCreative problem Solving - GihanAbiueleish
  28. 28. The Paradoxical Characteristics of CreativeGroups Beginner’s Mind Experience Freedom Discipline Play Professionalism Improvisation PlanningCreative problem Solving - GihanAbiueleish
  29. 29. Myths about Creativity 1. The smarter you are, the more creative you are 2. The young are more creative than the old 3. Creativity is reserved for the few – the flamboyant risk takers 4. Creativity is a solitary act 5. You can’t manage creativityCreative problem Solving - GihanAbiueleish
  30. 30. Tools for Defining ProblemsCreative problem Solving - GihanAbiueleish
  31. 31. Tools for Defining Problems Kipling Method Tools for Defining Problem Statement Problems Challenge MethodCreative problem Solving - GihanAbiueleish
  32. 32. Kipling Method • Rudyard Kipling used a set of questions (5W + 1H) to help trigger ideas and solve problems Kipling Method • One approach with this is to use the questions in a particular order to help guide you through a sequence of thought towards a complete answer, such as: What is the problem? Where is it happening? When is it happening? Why is it happening? How can you overcome this problem? Who do you need to get involved? When will you know you have solved the problem?Creative problem Solving - GihanAbiueleish
  33. 33. Kipling Method • Any questions work because we are conditioned to answer questions that we are Kipling asked. They challenge us and social rules say it Method is impolite not to reply. • The Kipling questions work because they are short and direct. They are also largely general, and What can be applied to many different situations, making them a flexible resource.Creative problem Solving - GihanAbiueleish
  34. 34. Problem Statement • When starting to solve a creative problem it is Problem a good idea to define the problem you areStatement trying to solve. • Start by discussing the overall context and situation in which the creative activity is aimed.Creative problem Solving - GihanAbiueleish
  35. 35. Problem Statement • Write down more than one draft of the problem statement. Remember that defining Problem the problem is almost a complete project inStatement itself and you may benefit from going through iterative stages of convergence and divergence. • Listen and write down everybodys opinion of what the problem really is. Find the points of agreement and then discuss the differences.Creative problem Solving - GihanAbiueleish
  36. 36. Problem Statement • Stating the problem may seem obvious, yet many creative efforts fail because the Problem problem is either unclear or it is focused inStatement the wrong place. • The way you state a problem is half the problem and half the solution. Once you have identified a good problem statement, sometimes the solution is so obvious that you need little, if any, creative thought afterwards.Creative problem Solving - GihanAbiueleish
  37. 37. Challenge Method • Use it to force yourself or other people out ofChallenge a thinking rut. Method • Use it to test out ideas for validity. • Use it to challenge the problem or situation you are considering when initially defining the problem.Creative problem Solving - GihanAbiueleish
  38. 38. Challenge Method • Select all or part of the problem domain that you are going to challenge. Perhaps it is somethingChallenge that has been particularly difficult to be creative Method around. • Find something to challenge and question it deeply. You can challenge many things, including: • Concepts - and broad ideas • Assumptions - and beliefs that are not questionedCreative problem Solving - GihanAbiueleish
  39. 39. Challenge Method • Boundaries - across which you do not yet crossChallenge • Impossible - things that are assumed Method cannot happen • Cant be done - things that are assumed cannot be done • Essentials - things that you assume cannot be disposed of • Sacred cows - that cannot be challengedCreative problem Solving - GihanAbiueleish
  40. 40. Challenge Method • One way in which we deal with the complexity of the world is to make assumptions about manyChallenge things. Our pattern-matching ability is a great Method help in allowing us to take short-cuts but it often ends up in us not noticing many things. • If we do not take deliberate and conscious action, our subconscious will let many assumptions pass by unnoticed.Creative problem Solving - GihanAbiueleish
  41. 41. Tools for Creating New IdeasCreative problem Solving - GihanAbiueleish
  42. 42. Tools for Creating New Ideas Attribute Listing Tools for Creating New Ideas Brainstorming VisioningCreative problem Solving - GihanAbiueleish
  43. 43. Attribute Listing • Use Attribute Listing when you have a situation that can be decomposed intoAttribute attributes - which itself can be a usefully Listing creative activity. • Particularly useful with physical objects. You can use it elsewhere, too. • Highly rational style. Suitable for people who prefer analytic approaches. Good for engineering-type situations.Creative problem Solving - GihanAbiueleish
  44. 44. Attribute Listing • For the object or thing in question, list as many attributes as you can.Attribute Listing • It can also be useful to first break the object down into constituent parts and look at the attributes of each part in question.Creative problem Solving - GihanAbiueleish
  45. 45. Attribute Listing • For each attribute, ask what does this give? Seek the real value of each attribute. It isAttribute also possible that attributes have negative Listing value -- i.e.. they detract from the overall value of the object. • Finally look for ways in which you can modify the attributes in some way. Thus you can increase value, decrease negative value or create new value.Creative problem Solving - GihanAbiueleish
  46. 46. Attribute Listing • Attribute Listing works as a decompositional approach, breaking the problem down intoAttribute smaller parts that can be examined Listing individually. • All things have attributes which are sometimes overlooked. By deliberately focusing on these, you can find new ways to be creative.Creative problem Solving - GihanAbiueleish
  47. 47. Brainstorming • Brainstorming is probably the best-known creative tool. Brain- • It can be used in most groups, although you storming will probably have to remind them of the rules. • It is best done using an independent facilitator who manages the process (so the group can focus on the creative task). • Typically takes around 30 minutes to an hour.Creative problem Solving - GihanAbiueleish
  48. 48. Brainstorming • Brainstorming Rules : Brain- • No criticism or debate storming • Quantity over quality • Freewheel • Combine and improveCreative problem Solving - GihanAbiueleish
  49. 49. Brainstorming • Brainstorming works when people use each Brain- others ideas to trigger their own thinking. storming Our minds are highly associative, and one thought easily triggers another. • If we use the thoughts of others, then these will stop us getting trapped by our own thinking structures.Creative problem Solving - GihanAbiueleish
  50. 50. Visioning • A vision is a motivating view of the future.Visioning It creates pull. It gives direction. • Imagine brilliant and innovative future. Think about what you are trying to achieve. • Go out into the future. Look around and see what is there.Creative problem Solving - GihanAbiueleish
  51. 51. Visioning • Use dynamic and emotive words to paint motivating pictures. Use words like sharp, now and value.Visioning • Phrase it in the present tense to make it more immediate. Use is rather than will. • Use active verbs that talk about what is happening. • Test it with others to ensure it works for them too.Creative problem Solving - GihanAbiueleish
  52. 52. Visioning • Visioning works because we are anVisioning imaginative species and are motivated by what we perceive as a possible or desired future.Creative problem Solving - GihanAbiueleish
  53. 53. Creating a Creative ClimateCreative problem Solving - GihanAbiueleish
  54. 54. Organizational Characteristics thatSupport Creativity and Innovation Employees have Risk taking is Innovators are access to acceptable to rewarded management knowledge sources New ideas and Good ideas are Information is new ways of supported by free flowing doing things are executive welcomed patronsCreative problem Solving - GihanAbiueleish
  55. 55. Creating a Creative Climate Challenge Fun Motivation Freedom Time Empowerment SupportCreative problem Solving - GihanAbiueleish
  56. 56. Creating a Creative Climate Energy Debate and Dialog Dynamism Experimentation Trust Openness RiskCreative problem Solving - GihanAbiueleish
  57. 57. Thank YouCreative problem Solving - GihanAbiueleish
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