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Click the Esc key to exit the video...
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                         Welcome to NATO’s ACT and HQ SACT!
                         Your journey be...
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                         Along the bottom of each page are five navigation buttons.

               ...
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                                   A chapter header page has been put into place at the beginning of...
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       Accommodations/
        Finding a Home
      Arriving from Europe

            Education

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  Accommodations/
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                         Your Tour
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                          Table of Contents
                         Welcome to NATO’s ACT & HQ SACT...
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                         Purpose

  Accommodations/        •Provide HQ SACT newcomers with a basic u...
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                         Welcome video from Admiral Luciano Zappata, ITN
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                         NATO & ACT
                         NATO Background- What is Transformation...
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                          What is ACT?

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                         Newcomer Package
                         Welcome to the Community!- Introd...
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Transcript of "Pre Arrival"

  1. 1. NATO UNCLASSIFIED NATO UNCLASSIFIED Click here to begin
  2. 2. NATO UNCLASSIFIED To continue click here Click the Esc key to exit the video NATO UNCLASSIFIED
  3. 3. NATO UNCLASSIFIED Welcome to NATO’s ACT and HQ SACT! Your journey begins here within one of the two Strategic Commands in the Alliance. This journey will take you on an exciting and energizing Accommodations/ Finding a Home adventure into the world’s “think tank”- Headquarters, Supreme Allied Arriving from Europe Commander Transformation. Education To assist you with your journey we have provided you with some Healthcare Enrollment navigation tools that will guide you through this CD. Legal Affairs Handbook for Personnel The blue table of contents, located along the left side of every Newcomer’s page provides you with instant links to the context you desire Contacts/Links to learn more about. Click on the title of the context and you Newcomer’s Package will be linked to that subject page. Security Validation Request US Customs & Vehicles What is ACT…? To continue click here Pg. 3 NATO UNCLASSIFIED
  4. 4. NATO UNCLASSIFIED Along the bottom of each page are five navigation buttons. Click on the U-turn arrow to link to the last slide you viewed Accommodations/ Finding a Home Click on the left arrow to link to the Arriving from Europe previous page. Education Healthcare Enrollment Click on the navigation button with Legal Affairs Handbook for Personnel the picture of a home to be linked Newcomer’s back to the table of contents Contacts/Links Newcomer’s Package Click on the right arrow to link to Security Validation the next page. Request Click on the ? navigation button to US Customs & Vehicles send your questions to the Staff What is ACT? Training Branch Representative When finished with this page use the navigation bar to advance to the next page. Pg. 4 NATO UNCLASSIFIED
  5. 5. NATO UNCLASSIFIED A chapter header page has been put into place at the beginning of every section. This page has special features that will help you to navigate to specific pages of interest. Accommodations/ Bold title indicate the beginning of a new section. For example, the header below Finding a Home indicates that this page is the beginning of the NATO Background section within the Arriving from Europe NATO/ACT chapter. Education To view other sections Healthcare Enrollment within the chapter Legal Affairs Handbook click on the other for Personnel radial buttons next to Newcomer’s the section you wish Contacts/Links to link to. Newcomer’s Package Click on the next arrow Security Validation navigation button Request at the bottom of the page to advance to the US Customs & Vehicles next slide within the specified section. What is ACT? Pg. 5 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  6. 6. NATO UNCLASSIFIED Accommodations/ Finding a Home Arriving from Europe Education Healthcare Enrollment Located at the bottom left hand Legal Affairs Handbook for Personnel corner of each page is a link to Newcomer’s Contacts/Links additional detailed information Newcomer’s Package about the topics that were Security Validation Request presented on each page. US Customs & Vehicles What is ACT? To continue click here For complete information on this topic please refer to Pg. 6 pg . xx Legal Affairs Handbook for Personnel NATO UNCLASSIFIED
  7. 7. NATO UNCLASSIFIED Accommodations/ Finding a Home Arriving from Europe Watch for the red Resource box- it marks specific resource Education points with additional information and/or alternate resource Healthcare Enrollment addresses on the internet.* Legal Affairs Handbook for Personnel Newcomer’s *Provided resources and information on this CD are subject to Contacts/Links change when local regulations and policies change. Efforts are Newcomer’s Package made to keep the versions up to date. Please advise the Security Validation responsible branch or office if your experience is substantially Request different than what was described on the CD. US Customs & Vehicles Additionally, please note that external resources provided within this CD do not hold the views of NATO or its affiliates. What is ACT? To continue click here Pg. 7 NATO UNCLASSIFIED
  8. 8. NATO UNCLASSIFIED Your Tour Accommodations/ Again, welcome to our family! This CD is a snap shot of the exciting Finding a Home journey you are about to embark on and includes information you need Arriving from Europe prior to your arrival at Norfolk, Virginia as well as the information you Education will need within the first days of your arrival. Additionally, remember Healthcare Enrollment that if at any time you feel you need additional assistance click on the Legal Affairs Handbook Newcomer’s Contacts link for a list of contacts that can help you further for Personnel OR click on the and send your questions directly to the HQ SACT Newcomer’s Staff Training Branch Representative, Catherine Bell. Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Pg. 8 NATO UNCLASSIFIED
  9. 9. NATO UNCLASSIFIED Table of Contents Welcome to NATO’s ACT & HQ SACT pg 2 Healthcare Enrollment pg 68 CD Tutorial pg 3 •Healthcare Terms to Know pg 68 Purpose pg 10 •Reciprocal Healthcare Agreement pg 70 Welcome Video from DSACT pg 11 •Healthcare Eligibility and Enrollment__ _pg 72 NATO/ACT pg 12 •Dental Care__ pg 75 Accommodations/ •NATO Background pg 12 •TRICARE Contacts pg 77 Finding a Home •Command Structure/Mission/Vision____pg 16 Accommodations/ Finding a Home pg 79 Arriving from Europe •Command Strategic Plan pg 23 •Temporary Accommodations pg 79 Newcomer’s Package pg 25 •Finding a Home _pg 83 Education •Welcome to the Community pg 25 US Customs & Vehicles _pg 86 •Practical Travel Aids pg 35 •US Customs Information _pg 86 Healthcare Enrollment •Importing Pets pg 38 •Transportation Upon Arrival___________ pg 89 Legal Affairs Handbook •VISAs/Passports/SSN/ ____________ pg 40 •Purchasing/ Renting a Vehicle _ pg 91 for Personnel •Banking pg 46 •Vehicle Safety Inspection _ pg 95 •Mail pg 48 •Vehicle Insurance _ pg 97 Newcomer’s •Upon Arrival pg 50 •Vehicle Personal Property Tax pg101 Contacts/Links Security Validation pg 52 •Registering a Vehicle pg103 Newcomer’s Package Arriving from Europe pg 56 •Virginia Driver’s License pg108 •Welcome to the US pg 55 •Driving on US Bases/ Local Laws pg112 Security Validation •Culture Shock pg 57 Education pg119 Request •Language Differences pg 62 •Local Schools pg119 •Family Support Team pg 65 •University Education pg125 US Customs & Vehicles Newcomer’s Contacts/ links______ _ _pg129 Legal Affairs Handbook for Personnel pg130 What is ACT? Pg. 9 NATO UNCLASSIFIED
  10. 10. NATO UNCLASSIFIED Purpose Accommodations/ •Provide HQ SACT newcomers with a basic understanding of Finding a Home HQ SACT/NATO functions and introductory information that is Arriving from Europe centric to newcomers Education Healthcare Enrollment •Provide newcomers with a pathway to complete transitional Legal Affairs Handbook information prior to their transfer to Norfolk, VA. for Personnel Newcomer’s Contacts/Links •Marks the beginning of the orientation process: familiarize Newcomer’s Package you with the vital information necessary for you to prepare for your new position. Security Validation Request US Customs & Vehicles What is ACT? Pg. 10 NATO UNCLASSIFIED
  11. 11. NATO UNCLASSIFIED Welcome video from Admiral Luciano Zappata, ITN Deputy Supreme Allied Commander Transformation Accommodations/ Finding a Home Arriving from Europe Education Healthcare Enrollment Welcome message will begin Legal Affairs Handbook momentarily. for Personnel Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Click the Esc key to exit the video. Pg. 11 NATO UNCLASSIFIED
  12. 12. NATO UNCLASSIFIED Accommodations/ Finding a Home NATO Background Arriving from Europe Education Healthcare Enrollment NATO/ ACT Legal Affairs Handbook for Personnel Command Structure Newcomer’s Contacts/Links Newcomer’s Package Security Validation Command Strategic Plan Request US Customs & Vehicles What is ACT? Pg. 12 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  13. 13. NATO UNCLASSIFIED NATO & ACT NATO Background Since the NATO Command Structure (NCS) was last promulgated in January 1999, Accommodations/ Finding a Home NATO has continued its adaptation to new challenges leading to the new political directions as set out in the Washington and Prague Summits. NATO’s further evolution Arriving from Europe away from a Cold War orientation is set out clearly in the 1999 Strategic Concept. Education Keeping with the need expressed in the Strategic Concept, this new structure is more deployable, usable and flexible and leads to the development of new Deployable Joint Healthcare Enrollment Staff Elements (DJSE) and the Reach Back Concept at the operational level. This Legal Affairs Handbook implementation is expected to be complete by the end of 2010. for Personnel Newcomer’s Our revised Command Structure is explained in the MC 324/1, The NATO Military Contacts/Links Command Structure, May 2004. Upon your arrival to HQ SACT please request the Newcomer’s Package newest version of this document. Security Validation Request US Customs & Vehicles What is ACT? Pg. 13 NATO Background 1 of 3 NATO UNCLASSIFIED
  14. 14. NATO UNCLASSIFIED NATO & ACT NATO Background Accommodations/ NATO’s membership began with just 12 nations in the North Atlantic, the U.S., Finding a Home and Canada, NATO has grown to 28 Nations from throughout Europe, the Arriving from Europe Mediterranean, and North America, with personnel providing expertise in Education land, sea and air capabilities. Healthcare Enrollment NATO’S membership now stretches from the United States and Canada, to the Legal Affairs Handbook eastern European countries of Lithuania, Latvia, and Estonia South to the for Personnel Mediterranean nations of Turkey and Greece and its newest members of Newcomer’s Albania and Croatia. Contacts/Links Newcomer’s Package NATO membership is honored each year on a day of national importance, with celebrations that range from information displays in the lobby to flag raising Security Validation ceremonies and receptions with national and headquarters speakers. Flag Request raising ceremonies are rotated among member Nations, such that each member Nation is honored once every three years. US Customs & Vehicles What is ACT? Pg. 14 NATO Background 2 of 3 NATO UNCLASSIFIED
  15. 15. NATO UNCLASSIFIED NATO & ACT NATO Background- What is Transformation? Accommodations/ Transformation pro-actively addresses the critical task of capability Finding a Home improvement to ensure the Alliance meets the challenges of the current and Arriving from Europe projected security environment. The Transformation of NATO capabilities is Education comprised of closely linked functions that work together to: assess the future operating environment; identify future strategic-level joint concepts; develop Healthcare Enrollment and integrate innovative operational concepts, doctrines, organizations and Legal Affairs Handbook capabilities; experiment with new concepts and technologies; and contribute for Personnel to implementation of military capability improvements. Newcomer’s Contacts/Links These functions are grouped in the following mutually supportive and inter- Newcomer’s Package linked processes that may be modified as Transformation matures: Security Validation a. Strategic Concepts, Policy and Requirements Identification Request b. Capability Planning and Implementation c. Joint and Combined Concept US Customs & Vehicles Development, Experimentation, Assessment and Doctrine What is ACT? d. Future Capabilities Research and Technology e. Training and Education Reference MC 324/1 The NATO Military Command Structure Pg. 15 NATO Background 3of 3 NATO UNCLASSIFIED
  16. 16. NATO UNCLASSIFIED Accommodations/ Finding a Home NATO Background Arriving from Europe Education Healthcare Enrollment NATO/ ACT Legal Affairs Handbook for Personnel Command Newcomer’s Structure/Mission Contacts/Links Vision Newcomer’s Package Security Validation Request Command Strategic Plan US Customs & Vehicles What is ACT? Pg. 16 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  17. 17. NATO UNCLASSIFIED NATO/ ACT HQ SACT Command Structure Accommodations/ The Supreme Allied Commander Transformation (SACT) carries out roles and Finding a Home missions assigned by the North Atlantic Council/Defence Planning Committee Arriving from Europe (NAC/DPC). SACT is responsible to the NAC/DPC for the Strategic Command (SC) level Transformation of NATO in order to improve the military effectiveness and Education interoperability of the Alliance. He carries out these responsibilities consistent with Healthcare Enrollment the strategic direction of the Military Committee (MC), which has overall responsibility for all NATO Military transformation. Legal Affairs Handbook for Personnel At this time, Allied Command Transformation’s command structure is undergoing an Newcomer’s Contacts/Links organizational restructuring period, which was approved by the Military Committee in April 09. ACT is transitioning from a divisional structure to a “4 pillars structure,” Newcomer’s Package with the introduction of new business processes that underpin the organization as a Security Validation key element of the effort. This implementation is expected to be completed as soon Request as feasible and practical. US Customs & Vehicles What is ACT? Pg. 17 Command Structure 1 of 3 NATO UNCLASSIFIED
  18. 18. NATO UNCLASSIFIED NATO/ ACT Mission Accommodations/ SACT’s, mission, as outlined in MC 324/1 is derived from NATO’s objectives as outlined Finding a Home in the Strategic Concept and in the MC Guidance for the Military Implementation of Arriving from Europe Alliance Strategy, MC 400/2. The Supreme Allied Commander Transformation (SACT) carries out roles and missions assigned by the North Atlantic Council/Defense Planning Education Committee (NAC/DPC) as directed by the Military Committee (MC). His missions Healthcare Enrollment include: Legal Affairs Handbook for Personnel Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Pg. 18 Mission and Vision 1 of 4 NATO UNCLASSIFIED
  19. 19. NATO UNCLASSIFIED NATO/ ACT Mission Accommodations/ The missions are: Finding a Home a. Contribute to preserving the peace, security and territorial integrity of Alliance Arriving from Europe member states by leading at SC level transformation of NATO military structures, forces, capabilities, and doctrines in order to improve the military effectiveness of Education the Alliance. Healthcare Enrollment b. Conduct strategic level operational analysis in close co-operation with the Supreme Allied Commander Europe (SACEUR) to identify and priorities the type Legal Affairs Handbook for Personnel and scale of future capability and interoperability requirements and to inform the Defence Planning Process Newcomer’s Contacts/Links c. Co-operate with SACEUR on integrating and synchronizing transformation efforts with operational activities and elements in order to contribute to the provision of Newcomer’s Package capable combined/joint HQs, forces and capabilities now and in the future. Security Validation d. Explore concepts, promote doctrine development, conduct experiments and Request support research and acquisition processes of new technologies through interaction with agencies/boards, as appropriate, in order to find and deliver US Customs & Vehicles improved interoperability, standardization and qualitatively transformed capabilities. What is ACT? Continue to the next page to view additional missions Pg. 19 Mission and Vision 2 of 4 NATO UNCLASSIFIED
  20. 20. NATO UNCLASSIFIED NATO/ ACT Mission Accommodations/ Continued from page 16… Finding a Home Arriving from Europe The missions are: e. Manage the NATO commonly funded transformation programme resources and Education take account of national and multinational ventures, in order to provided timely, Healthcare Enrollment cost-effective solutions to meet operational requirements. f. Train and educate individuals to NATO common standards to provide to the Legal Affairs Handbook for Personnel Alliance leaders, specialists and HQ staffs, capable of operating effectively in a combined/joint environment Newcomer’s Contacts/Links g. Establish and maintain procedures to ensure continual adaptation of organizations, concepts, resources and education to promote overall NATO transformation efforts. Newcomer’s Package h. Support SACEUR’s exercise requirements throughout planning, execution and Security Validation assessment. Request US Customs & Vehicles What is ACT? Pg. 20 Mission and Vision 3 of 4 NATO UNCLASSIFIED
  21. 21. NATO UNCLASSIFIED Mission/Vision ACT Vision Accommodations/ “ACT will be NATO’s leading agent for change; enabling, facilitating and advocating Finding a Home continuous improvement of military capabilities to enhance the military interoperability, relevance and effectiveness of the Alliance.” Arriving from Europe J. N. Mattis, Education General Commander U.S. Marines Healthcare Enrollment Supreme Allied Commander Transformation Legal Affairs Handbook for Personnel Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Pg. 21 Mission and Vision 4 of 4 NATO UNCLASSIFIED
  22. 22. NATO UNCLASSIFIED What is ACT? NATO Command Structure The realigned NATO Command Structure has two Strategic Commands (SC) at the strategic Accommodations/ Finding a Home level- one focused on planning and executing NATO operations and one focused on Transformation of NATO military capabilities over the full range of Alliance military missions. Arriving from Europe Education 4 Pillars of the New Structure within HQ SACT Healthcare Enrollment Strategic Plans and Policy (SPP) – develops and promotes issues of strategic importance to Legal Affairs Handbook transformation, articulates policies to direct Alliance transformation efforts and supports the for Personnel development of NATO strategic level concepts which clarify how transformation may be Newcomer’s achieved. Contacts/Links Capability Development (CD) – Has a key role in the Capability Development Process, from Newcomer’s Package identification of capability needs to the implementation of new capabilities in the Alliance. Joint Force Trainer (JFT) - directs and coordinates all ACT activities in NATO's areas of interest Security Validation to train and educate individuals and to support collective training and exercises, at all levels Request of command, to continually provide the Alliance with improved capabilities to undertake the US Customs & Vehicles full spectrum of Alliance missions. Integrated Resource Management (IRM) - maintains ACT as a strategy driven organisation by What is ACT? ensuring that the Strategic Plan drives planning, programming, resource bidding, allocation, execution and reporting. Pg. 22 Command Structure 2 of 2 NATO UNCLASSIFIED
  23. 23. NATO UNCLASSIFIED Accommodations/ Finding a Home NATO Background Arriving from Europe Education Healthcare Enrollment NATO/ ACT Legal Affairs Handbook for Personnel Command Structure Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request Command Strategic Plan US Customs & Vehicles What is ACT? Pg. 23 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  24. 24. NATO UNCLASSIFIED What is ACT? ACT Strategic Plan Accommodations/ Finding a Home The Strategic Plan for ACT is required reading for all officers and senior NCOs within 14 days of checking into the command. The Strategic Plan describes my Commander’s Arriving from Europe intent, key areas of interest, and direction in which NATO Transformation and ACT Education Headquarters will be moving forward. It is basis for our planning, communications and Consolidated Resource Proposal and Performance Management System and will be Healthcare Enrollment incorporated into the Annual ACT Management Plan. Our actions and results will be Legal Affairs Handbook measured against these strategies to ensure synergy is gained and transformational for Personnel efforts are integrated to maintain NATO’s long-term military relevance. Newcomer’s J. N. MATTIS, Contacts/Links General, U.S. Marine Corps Newcomer’s Package Security Validation Request The Strategic Plan is located within the internal network at HQ SACT and can be viewed after you have checked into the command. US Customs & Vehicles What is ACT? Pg. 24 ACT Strategic Plan 1 of 1 NATO UNCLASSIFIED
  25. 25. NATO UNCLASSIFIED Practical Travel Advise Accommodations/ Finding a Home Importing Pets Welcome to the Arriving from Europe Community Education VISAs/ Passports/ Social Healthcare Enrollment Security Number/EAD Legal Affairs Handbook for Personnel Banking Newcomer Newcomer’s Contacts/Links Newcomer’s Package Security Validation Mail Request US Customs & Vehicles Package What is ACT? Upon Arrival Pg. 25 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  26. 26. NATO UNCLASSIFIED Newcomer Package Welcome to the Community!- Introduction to Hampton Roads America’s First Region- Hampton Roads is rich in history. Accommodations/ Virginia is the site of the first European settlement in Finding a Home Jamestown in 1607, and then Smithfield in 1632. During your Arriving from Europe stay in Virginia you will have the opportunity to explore the area’s rich history and learn more about its stages of economic Education growth when you participate in the many tours offered Healthcare Enrollment throughout the year. Legal Affairs Handbook for Personnel The military has long been a mainstay of the Hampton Roads Newcomer’s economy, and today the region holds the largest concentration Contacts/Links of military personnel in the nation, with forces stationed at Newcomer’s Package such critical defence facilities as Naval Station Norfolk (the largest naval facility in the world), Langley Air Force Base, Security Validation Oceana Naval Air Station, Little Creek Amphibious Base, Fort Request Eustis, Fort Monroe, and Fort Story, and more. In fact the total military and civilian defence-related employment in Hampton US Customs & Vehicles Roads surpasses 111,000. What is ACT? Pg. 26 Welcome to the Community 1 of 9 NATO UNCLASSIFIED
  27. 27. NATO UNCLASSIFIED Newcomer Package Welcome to the Community!- Introduction to Hampton Roads Accommodations/ The region is home to over 70,000 university and community Finding a Home college students. Specifically, the region is home to eight Arriving from Europe colleges and universities and two federal laboratories: The Education Thomas Jefferson National Accelerator Facility, a U.S. Department of Energy facility that conducts basic and applied Healthcare Enrollment atomic research, and the National Aeronautics and Space Legal Affairs Handbook Administration’s (NASA) Langley Research Centre, an 800-acre for Personnel facility conducting research in aviation and space sciences. Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Pg. 27 Welcome to the Community 2 of 9 NATO UNCLASSIFIED
  28. 28. NATO UNCLASSIFIED Newcomer Package Welcome to the Community!- Introduction to Hampton Roads Accommodations/ Hampton Roads is the fourth largest metropolitan area in Finding a Home the south-eastern United States, and the largest between Arriving from Europe Washington, D.C. and Atlanta , Georgia. The Hampton Roads region includes 17 localities. Most of these localities are Education within 50 minutes of HQ SACT while others like Williamsburg Healthcare Enrollment and York are a few hours away. Legal Affairs Handbook for Personnel Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Pg. 28 Welcome to the Community 3 of 9 NATO UNCLASSIFIED
  29. 29. NATO UNCLASSIFIED Newcomer Package Welcome to the Community!- Contacting your Sponsor Accommodations/ Finding a Home Each nation from the NATO member countries and PfP Arriving from Europe member countries, whom have staff members assigned to HQ SACT, take great pride in providing newcomers with the Education highest quality of service possible during their transition to Healthcare Enrollment the United States. In order to support those efforts the Staff Legal Affairs Handbook for Personnel Training Branch recommends that you contact your National Newcomer’s Liaison Representative for guidance on contacting your Contacts/Links sponsor. Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Pg. 29 Welcome to the Community 4 of 9 NATO UNCLASSIFIED
  30. 30. NATO UNCLASSIFIED Newcomer Package Welcome to the Community!- Geographic Location Headquarters, Supreme Allied Commander Transformation (HQ SACT) is located in Accommodations/ Norfolk, Virginia on the Naval Support Activity (NSA) Norfolk base. The mailing address Finding a Home is: 7857 Blandy Road, Suite 100, Norfolk, Virginia 23551-2490 The telephone number Arriving from Europe to the HQ SACT Quarterdeck is (757) 747-3400, which is monitored 24 hours a day. Education HQ SACT Newcomer Web site: www.act.nato.int/content.asp?pageid-230 Healthcare Enrollment Legal Affairs Handbook HQ SACT Directional Map view: for Personnel www.mapquest.com/maps?city=Norfolk&stateaddress=7857+Blandy+Rd&zipcode+23 Newcomer’s 551 Contacts/Links Newcomer’s Package Directions and Parking Tips from the Virginia Beach Convention and Visitors Bureau: www.vbfun.com/groupTour/directions.aspx Security Validation Request Virginia Travel Center: www.vdot.virginia.gov/travel/MAPs-defalt.asp US Customs & Vehicles Virginia History: www.historyisfun.org/1607-cycle-two.htm What is ACT? Pg. 30 Welcome to the Community 5 of 9 NATO UNCLASSIFIED
  31. 31. NATO UNCLASSIFIED Newcomer Package Welcome to the Community!- Geographic Location Accommodations/ Want to know more about Virginia? A great resource is the internet. Specifically, the Finding a Home Virginia Travel Center: www.vdot.virginia.gov/travel/MAPs-defalt.asp which Arriving from Europe includes driving maps (including scenic routes) hurricane evacuation routes, county and city maps Education Healthcare Enrollment Legal Affairs Handbook for Personnel Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Pg. 31 Welcome to the Community 6 of 9 NATO UNCLASSIFIED
  32. 32. NATO UNCLASSIFIED Newcomer Package Welcome to the Community!- Area Activities Beach Street USA Theme performances nightly, June through August. 17th and 25th Street Accommodations/ Finding a Home along Atlantic Ave. 757.491.7866 Arriving from Europe Boardwalk Resort area, 1st through 40th Street Virginia Beach's famous 3-mile oceanfront Education promenade is the place to see and be seen. Newly renovated, wider and prettier with larger- than-life sculptures and landscaped park areas. Healthcare Enrollment Legal Affairs Handbook Busch Gardens Williamsburg Featuring four of the world's top-rated roller coasters, for Personnel European foods and gifts, and dazzling stage shows, all set in recreated 17th-century villages. Newcomer’s Williamsburg, VA 800.772.8886 or 757.253.3350 Contacts/Links Newcomer’s Package Recreation and Entertainment Tournament Players Club Golf Course Virginia Beach Security Validation Oceanfront Cruises Offshore sport fishing Request Ocean Breeze Water Park Virginia Beach National US Customs & Vehicles Virginia Beach Sportsplex Water Country USA Harbour Tours Virginia State Parks What is ACT? Pg. 32 Welcome to the Community 7 of 9 NATO UNCLASSIFIED
  33. 33. NATO UNCLASSIFIED Newcomer Package Welcome to the Community!- Area Activities Other area attractions include: Accommodations/ Finding a Home Historical Sights Points of Interest Arriving from Europe • Norwegian Lady Statue • Historic Cape Henry Education • Lynnhaven House • Tidewater Veterans' Memorial Healthcare Enrollment • Francis Land House • Oceana Jet Landing Observation Legal Affairs Handbook • Adam Thorough good House • Mount Trashmore Park for Personnel • Upper Wolfsnare • Virginia Zoological Park Newcomer’s Contacts/Links • Yorktown Victory Centre • St. Paul's Church Newcomer’s Package • Colonial Williamsburg • Norfolk Naval Base • Jamestown • Norfolk Botanical Gardens Security Validation Request • The Christian Broadcasting Network US Customs & Vehicles What is ACT? Pg. 33 Welcome to the Community 8 of 9 NATO UNCLASSIFIED
  34. 34. NATO UNCLASSIFIED Newcomer Package Welcome to the Community!- Area Activities Other area attractions include: Accommodations/ Finding a Home Museums Arriving from Europe • The Chrysler Museum • Virginia Marine Science Museum Education • MacArthur Memorial Museum • The Old Coast Guard Station Healthcare Enrollment • The Children's Museum • Contemporary Art Center of Legal Affairs Handbook • Virginia Air & Space Centre Virginia for Personnel • Virginia Living Museum Newcomer’s • Atlantic Wildfowl Heritage • Peninsula Fine Arts Centre Contacts/Links Museum • Mariners' Museum Newcomer’s Package • Nautilus National Maritime Centre • Virginia War Museum Security Validation Request Shopping • Lynnhaven Mall US Customs & Vehicles • Pembroke Mall What is ACT? • Resort Area/Hilltop • MacArthur Centre • Waterside Festival Marketplace • Williamsburg Pottery Factory • Prime Outlets, Williamsburg Pg. 34 Welcome to the Community 9 of 9 NATO UNCLASSIFIED
  35. 35. NATO UNCLASSIFIED Practical Travel Advice Importing Pets Accommodations/ Finding a Home Welcome to the Arriving from Europe Community Education VISAs/ Passports/ Social Security Number/ EAD Healthcare Enrollment Legal Affairs Handbook for Personnel Banking Newcomer Newcomer’s Contacts/Links Newcomer’s Package Mail Security Validation Request US Customs & Vehicles Upon Arrival Package What is ACT? Pg. 35 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  36. 36. NATO UNCLASSIFIED Newcomer Package Practical Travel Advice Introduction Accommodations/ Resource Finding a Home Where do I get information regarding travel to the United States? US Arriving from Europe Department of Homeland Security (www.dhs.gov) is charged with the security and protection of US borders. This includes overseeing agencies, such as: Education Healthcare Enrollment US Customs and Border Protection (CBP) www.cbp.gov Legal Affairs Handbook for Personnel US Citizenship and Immigration Services (USCIS): www.uscis.gov Newcomer’s Contacts/Links Transportation Security Administration (TSA): www.tsa.gov Newcomer’s Package Immigration and Customs Enforcement (ICE): www.ice.gov Security Validation Request US port of entry procedures vary in accordance with the method of entry (e.g.,type of visa, visa waiver, lawful permanent resident status, US Citizen) US Customs & Vehicles Also consult the Legal Affair’s Handbook for Personnel What is ACT? For complete information on this topic please refer to Pg. 36 pg. 14-15 Legal Affairs’ Handbook for Personnel Practical Travel Advise 1 of 2 NATO UNCLASSIFIED
  37. 37. NATO UNCLASSIFIED Newcomer Package Practical Travel Advice- Carry-on/ Checked Luggage Accommodations/ Finding a Home What are the restrictions for bringing items on the plane, Arriving from Europe in checked bags, or other shipments to the United States? Education Healthcare Enrollment What items are prohibited? Legal Affairs Handbook for Personnel Consult US Customs and Border Protection Services web Newcomer’s Contacts/Links page, Travel, for detailed information on these, and many Newcomer’s Package more, questions: Security Validation Request Resource www.cbp.gov/xp/cgov/Travel US Customs & Vehicles What is ACT? For complete information on this topic please refer to Pg. 37 pg. 14-15 & pg. 23 Legal Affairs’ Handbook for Personnel Practical Travel Advise 2 of 2 NATO UNCLASSIFIED
  38. 38. NATO UNCLASSIFIED Welcome to the Practical Travel ACT Community Advice Accommodations/ Finding a Home Importing Pets Arriving from Europe Education VISAs/ Passports/ Social Security Healthcare Enrollment Number/ Legal Affairs Handbook for Personnel Newcomer Newcomer’s Contacts/Links Banking Newcomer’s Package Security Validation Request Mail US Customs & Vehicles Package What is ACT? Upon Arrival Pg. 38 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  39. 39. NATO UNCLASSIFIED Newcomer Package Importing Pets Accommodations/ Finding a Home Can I bring my pets to the United States? YES, subject to certain restrictions. Arriving from Europe Education Where can I find information on importing my pet(s)? The US Centers Healthcare Enrollment for Disease Control and Prevention (CDC) Legal Affairs Handbook (http://www.cdc.gov/ncidod/dq/animal/faq.htm) regulates the entry of for Personnel all animals, including domesticated household “pets”, into the United Newcomer’s States. The US Department of Agriculture (USDA) is also involved in this Contacts/Links process. The USDA web site is located at: Newcomer’s Package http://www.aphis.usda.gov/import_export/index.shtml (go to “Import and Export” and then “Animal and Animal Product Import Information”). Security Validation Request Check the Frequently Asked Questions (FAQs) sections. US Customs & Vehicles Where can I find additional information? Speak to colleagues, NLR/PNLR What is ACT? office representatives, or contact Legal Affairs’ representatives. For complete information on this topic please refer to Pg. 39 pg. 24-25 Legal Affairs’ Handbook for Personnel Importing Pets 1 of 1 NATO UNCLASSIFIED
  40. 40. NATO UNCLASSIFIED Practical Travel Advice Importing Pets Accommodations/ Finding a Home Welcome to the Arriving from Europe VISAs/Passports/ Social Community Education Security Number/ EAD Healthcare Enrollment Legal Affairs Handbook for Personnel Banking Newcomer Newcomer’s Contacts/Links Newcomer’s Package Mail Security Validation Request US Customs & Vehicles Upon Arrival Package What is ACT? Pg. 40 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  41. 41. NATO UNCLASSIFIED Newcomer Package VISAs-NATO and PfP Members of the Armed Forces Accommodations/ Finding a Home Do all travelers need a visa to enter the United States? Generally YES; however, there are some exceptions. Arriving from Europe Education As a member of the armed forces of a NATO or Partnership for Peace (PfP) nation, do I need a US visa? NO. Pursuant to the Agreement between the Parties to the North Healthcare Enrollment Atlantic Treaty Regarding the Status of their Forces (NATO SOFA), Article III, members of Legal Affairs Handbook the Armed Forces of a NATO country, and PfP nations by incorporation of the PfP SOFA, for Personnel are permitted US entry exempt from visa and passport requirements and immigration Newcomer’s inspection provided they present original National or NATO Travel Orders and Personal Contacts/Links Identity Card issued by the Sending Nation. Newcomer’s Package Security Validation Resource Request What else do I need to know? Consult the referenced pages in the Legal Affairs’ US Customs & Vehicles Handbook for Personnel ! What is ACT? For complete information on this topic please refer to Pg. 41 pg. 4-13 Legal Affairs’ Handbook for Personnel VISAs/Passports/SSN 1 of 5 NATO UNCLASSIFIED
  42. 42. NATO UNCLASSIFIED Newcomer Package VISAs- NATO International Civilians and Dependents of ALL personnel—No matter their Status! Accommodations/ Finding a Home Do NATO international civilians need a visa? YES. NATO international civilian staff Arriving from Europe members (NICs) are required to obtain NATO-6 visas for themselves and their Education dependents prior to entering the United States as the NATO SOFA exemption to this Healthcare Enrollment requirement does not apply to their posting. Contact Civilian Human Resources for information and assistance. Legal Affairs Handbook for Personnel Do my dependents need a visa? YES. Generally, all dependents (no matter the status of Newcomer’s the sponsor/staff member) should be in possession of the same visa classification as the Contacts/Links staff member in accordance with US Federal regulations. Dependents should not enter Newcomer’s Package the United States on visa waiver! Security Validation What else do we need to know? Consult the referenced pages in the Legal Affairs’ Request Handbook for Personnel ! US Customs & Vehicles What is ACT? For complete information on this topic please refer to Pg. 42 pg. 4-13 Legal Affairs’ Handbook for Personnel VISAs/Passports/SSN 2 of 5 NATO UNCLASSIFIED
  43. 43. NATO UNCLASSIFIED Newcomer Package VISAs-I-94 What is an I-94? Form I-94 is the small (white) card issued by the US Customs and Accommodations/ Border Protection (CBP) officer upon entry and serves as the controlling Finding a Home (immigration) document while in the United States. Arriving from Europe When do I receive the I-94? Each traveler—who presents a US visa for entry—will be Education provided Form I-94 “Arrival/Departure Record” upon checking-in for your flight or Healthcare Enrollment during the flight prior to landing. You must complete an I-94 for each member of Legal Affairs Handbook your family (even for young children whose visa is in a parent’s passport) and for Personnel present the form to the CBP officer at the port of entry for “inspection”. Newcomer’s Contacts/Links What does the US Customs and Border Protection (CBP) inspector write on Form I- Newcomer’s Package 94? Ensure it contains the correct name, visa status and that it is issued for “duration of status” (“D/S”) (meaning length of tour)-your I-94 should be white and Security Validation should not contain an expiration date. Do not accept a green (in colour) Form I-94W Request if you are entering the United States on a NATO or “A” class visa. US Customs & Vehicles What else do I need to know? Consult the referenced pages in the Legal Affairs’ Handbook for Personnel ! What is ACT? For complete information on this topic please refer to Pg. 43 pg. 6-10 Legal Affairs’ Handbook for Personnel VISAs/Passports/SSN 3 of 5 NATO UNCLASSIFIED
  44. 44. NATO UNCLASSIFIED Newcomer Package Passports Accommodations/ Do all travelers need a passport to enter the United States? Generally YES; Finding a Home however, there are some exceptions. All travelers are required to present a Arriving from Europe valid passport at the US port of entry, unless there is a treaty-based exemption or other exemption under US Federal regulations, such as exists for NATO and Education PfP ‘members of the force’. Healthcare Enrollment Legal Affairs Handbook Resource for Personnel What else do I or my dependents need to know? Extensive information can be Newcomer’s Contacts/Links found in the Legal Affairs’ Handbook for Personnel or on the web page for the US Department of Homeland Security: www.dhs.gov Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? For complete information on this topic please refer to Pg. 44 pg. 4-6 & pg. 13 Legal Affairs’ Handbook for Personnel VISAs/Passports/SSN 4 of 5 NATO UNCLASSIFIED
  45. 45. Newcomer Package U.S. Social Security Number/ Employment Authorization (EAD) What is a Social Security Number (SSN)? The SSN is a nine-digit number, which Accommodations/ serves as a unique identifying number and is issued to each American citizen Finding a Home shortly after birth by the Social Security Administration (SSA). Arriving from Europe Am I eligible to apply for an SSN? YES. NATO active-duty personnel and NATO Education international civilians are eligible to apply for a SSN if they choose, but are not Healthcare Enrollment legally required to obtain one. Legal Affairs Handbook for Personnel Are my dependents eligible to apply for an SSN/ EAD? Maybe. Dependent Newcomer’s family members are not eligible to apply for an SSN unless they have been Contacts/Links previously granted employment authorization (consult Legal Affairs’ Handbook Newcomer’s Package for Personnel (page 71-72) and review the NATO EAD Policy and Guidelines for Processing” at www.act.nato.int, “What is ACT?”, “Newcomers”, “Dependent Security Validation Employment”). Request How and where do I apply for an SSN? Where can I find more information? US Customs & Vehicles For answers to these, and many more questions: Consult the Legal Affairs’ Handbook for Personnel! What is ACT? For complete information on this topic please refer to Pg. 45 pg. 70 Legal Affairs’ Handbook for Personnel VISA/Passport/SSN 5 of 5
  46. 46. NATO UNCLASSIFIED Practical Travel Advice Importing Pets Accommodations/ Finding a Home Welcome to the Arriving from Europe VISAs/Passports/ Social Community Education Security Number/ EAD Healthcare Enrollment Legal Affairs Handbook for Personnel Banking Newcomer Newcomer’s Contacts/Links Newcomer’s Package Mail Security Validation Request US Customs & Vehicles Upon Arrival Package What is ACT? Pg. 46 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  47. 47. NATO UNCLASSIFIED Newcomer Package U.S. Banking Can I open a bank account before I arrive in Norfolk, Virginia? YES. There are Accommodations/ Finding a Home several financial institutions, of which we are aware, that will permit you to open the bank account while outside the United States and allow on-line access Arriving from Europe to your account prior to arrival. Education What types of accounts do most personnel have? Generally, most people will Healthcare Enrollment have one primary account (savings account) and a checking account. If you Legal Affairs Handbook wish to obtain a credit card, you will ordinarily have to wait until your account for Personnel has been open at least 30 days prior to applying. Newcomer’s Contacts/Links What information and documentation is ordinarily required by US financial Newcomer’s Package institutions to open an account? Consult the financial institution where you wish to open the account or the Legal Affairs’ Handbook for Personnel for Security Validation detailed information regarding this question many other related questions. Request US Customs & Vehicles What is ACT? For complete information on this topic please refer to Pg. 47 pg. 16-19 Legal Affairs’ Handbook for Personnel U.S. Banking 1 o f1 NATO UNCLASSIFIED
  48. 48. NATO UNCLASSIFIED Practical Travel Advice Accommodations/ Importing Pets Finding a Home Welcome to the Arriving from Europe VISAs/Passports/ Social Community Education Security Number/EAD Healthcare Enrollment Legal Affairs Handbook for Personnel Banking Newcomer Newcomer’s Contacts/Links Newcomer’s Package Mail Security Validation Request US Customs & Vehicles Upon Arrival Package What is ACT? Pg. 48 This content is strictly informational in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  49. 49. NATO UNCLASSIFIED Newcomer Package U.S. Mail Are there limitations on what can be mailed to the United States? YES. You Accommodations/ should ensure that those items can be sent from the country in which you are Finding a Home currently living through the International Postal System, and also determine Arriving from Europe whether the items can legally be sent through the US Postal System (USPS). Education Where can I find additional information? In the Legal Affairs’ Handbook for Healthcare Enrollment Personnel, or consult the International Mail & Packages section of the USPS Legal Affairs Handbook website at: http://www.usps.com/business/international/welcome.htm or at for Personnel the USPS web site at: www.usps.gov. Newcomer’s Contacts/Links If you wish to forward your mail the following address to the HQ can be used Newcomer’s Package as a temporary address: NATO HQ SACT Security Validation 7857 Blandy Road Request Norfolk, VA 23551-2490 Attn: [YOUR NAME/BILLET CODE or NLR OFFICE] US Customs & Vehicles What is ACT? For complete information on this topic please refer to Pg. 49 pg. 28 Legal Affairs’ Handbook for Personnel Mail 1 of 1 NATO UNCLASSIFIED
  50. 50. NATO UNCLASSIFIED Practical Travel Advice Importing Pets Accommodations/ Finding a Home Welcome to the Arriving from Europe VISAs/Passports/ Social Community Education Security Number/EAD Healthcare Enrollment Legal Affairs Handbook for Personnel Banking Newcomer Newcomer’s Contacts/Links Newcomer’s Package Mail Security Validation Request US Customs & Vehicles Upon Arrival Package What is ACT? Pg. 50 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  51. 51. NATO UNCLASSIFIED Newcomer Package Upon Arrival What documentation/information will I need on the first day? Accommodations/ Military Personnel: Consult your sponsor and/or NLR/PNLR office for Finding a Home requirements. At a minimum, you should bring your original orders to the Military Arriving from Europe Personnel Office along with valid passports and visas for you and your authorized Education dependents, presuming you have been issued a visa. •Original birth certificates, with English translation, are required for dependent children. Healthcare Enrollment •Original marriage certificate, with English translation, is required for spouses. Legal Affairs Handbook for Personnel NATO International Civilians: Contact a Civilian Human Resources representative Newcomer’s prior to arrival to learn the documentation required to apply for your NATO Contacts/Links Identification Card and your US Department of Defense Common Access (CAC) card. Newcomer’s Package Security Validation Request Resource For more information on the check-in process for military staff members, please contact your NLR, Military Personnel Office at (757) 747- US Customs & Vehicles 3654/3531/4145/3647/4143/3317; or Human Resources at (757) 747-3649/3774 What is ACT? For complete information on this topic please refer to Pg. 51 pg. 29-30 Legal Affairs’ Handbook for Personnel Upon Arrival 1 of 1 NATO UNCLASSIFIED
  52. 52. NATO UNCLASSIFIED Accommodations/ Finding a Home Arriving from Europe Security Requirements Education Healthcare Enrollment Legal Affairs Handbook for Personnel Newcomer’s Contacts/Links Newcomer’s Package Security Security Validation Clearance Validation Request US Customs & Vehicles What is ACT? Pg. 52 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  53. 53. NATO UNCLASSIFIED Security Clearance Validation Security Requirements Accommodations/ Staff members must have their passport and 2 picture IDs with them on the first day Finding a Home they report for duty because 1 picture ID must be left with the Quarter Deck/Security Arriving from Europe Centre (first floor) in order to receive an ESCORTED VISITOR badge (person is escorted by sponsor most of first day), and second picture ID is required to obtain all Security Education cards (must show proof that individual matches name on orders to HQ SACT). Healthcare Enrollment Additionally, in order to facilitate in-processing at HQ SACT, members should arrive at Legal Affairs Handbook for Personnel the HQ with a copy of their Security Clearance Certificate. (An advance copy should be sent to the individual’s NLR as well.) Newcomer’s Contacts/Links Newcomer’s Package Resource For more information about requirements of your Security Clearance Security Validation Validation call The Security Systems Service Technical Advisor at 757-747-3559 Request US Customs & Vehicles What is ACT? Pg. 53 Security Requirements 1 of 2 NATO UNCLASSIFIED
  54. 54. NATO UNCLASSIFIED Security Clearance Validation Security Requirements Accommodations/ Finding a Home For the ACT Office of Security to accept a Security Clearance, it must at a minimum contain the following information: Arriving from Europe Education 1. Date of Issue Healthcare Enrollment 2. Date of Expiration (should be dated beyond the expiration of the staff member’s tour) Legal Affairs Handbook 3. NATO or OTAN Clearance level (Should clearly state one of the following: NATO for Personnel Secret, OTAN Secret, or Cosmic Top Secret) *US personnel must have a national Newcomer’s Contacts/Links clearance. He/she will be given a NATO clearance by the US NLR upon arrival. 4. Full Name Newcomer’s Package 5. Date of Birth 6. Country of Birth Security Validation Request US Customs & Vehicles Resource Questions regarding Security Clearances and/or Identification What is ACT? credentials should be directed to the prospective Staff Member’s NLR or sponsor. Pg. 54 Security Requirements 2 of 2 NATO UNCLASSIFIED
  55. 55. NATO UNCLASSIFIED Culture Shock Welcome to the U.S. Accommodations/ Finding a Home Arriving from Europe Education Healthcare Enrollment Language Differences Legal Affairs Handbook for Personnel Arriving Newcomer’s Contacts/Links Newcomer’s Package Family Support Team Security Validation Request US Customs & Vehicles from Europe What is ACT? Pg. 55 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  56. 56. NATO UNCLASSIFIED Arriving from Europe Welcome to the U.S. Accommodations/ Finding a Home Whether or not this is your first time away from Arriving from Europe your country or not, you are probably thinking Education about the different aspects of living in a new culture. Most people find that they must make Healthcare Enrollment some adjustments since many things are new or Legal Affairs Handbook unfamiliar. for Personnel Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Re: www.act.nato.int/content.asp?pageid=230 Pg. 56 Welcome to the US 1 of 1 NATO UNCLASSIFIED
  57. 57. NATO UNCLASSIFIED Accommodations/ Culture Shock Welcome to the U.S. Finding a Home Arriving from Europe Education Healthcare Enrollment Language Differences Legal Affairs Handbook for Personnel Newcomer’s Arriving Contacts/Links Newcomer’s Package Family Support Team Security Validation Request US Customs & Vehicles from Europe What is ACT? Pg. 57 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  58. 58. NATO UNCLASSIFIED Arriving from Europe Culture Shock Accommodations/ Culture shock is the process of adjusting to a new country and a new culture, which Finding a Home may be dramatically different from your own. Climate, food, and landscapes, as well Arriving from Europe as people and their ways all seem strange to you. Your English may not be as good as Education you expected. You may suffer, to an unexpected degree, from the fast pace of life and unfamiliar surroundings. Healthcare Enrollment Legal Affairs Handbook If you feel this way, do not panic. Culture shock is a normal reaction. As you become for Personnel adjusted to the U.S. culture and attitudes and begin to know your way around, you Newcomer’s will start to adapt to and understand your new surrounding and way of life. Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Re: www.act.nato.int/content.asp?pageid=230 Pg. 58 Culture Shock 1 of 4 NATO UNCLASSIFIED
  59. 59. NATO UNCLASSIFIED Arriving from Europe Culture Shock- Strategies to Help you Cope Accommodations/ Finding a Home • Make sure you know what to expect before you arrive. Read about Hampton Roads and the United States. Arriving from Europe Education • Eat well, sleep well, and take good care of yourself Healthcare Enrollment • Exercise is a great way to alleviate stress and tension. Legal Affairs Handbook • Keep in touch with your family! Before you leave, establish a for Personnel plan to contact them as soon as possible. Newcomer’s Contacts/Links When making calls from Europe to the U.S., please dial 001(country Newcomer’s Package Resource code) 757(area code) + last seven digits of the phone number. Security Validation When making or receiving calls in the local area of Hampton Roads, Request it is only necessary to dial the last seven digits of the number. For incoming calls from another U.S. state, the number is 1-757 (area US Customs & Vehicles code) + last seven digits What is ACT? Re: www.act.nato.int/content.asp?pageid=230 Pg. 59 Culture Shock 2 of 4 NATO UNCLASSIFIED
  60. 60. NATO UNCLASSIFIED Arriving from Europe Culture Shock- Strategies to Help you Cope Accommodations/ Finding a Home •When you first arrive to the U.S. find some time to walk around your new Arriving from Europe neighborhood. This may help you to learn more about your area and all that it Education has to offer. Healthcare Enrollment •Prior to departure for the U.S. there is a lot to do, but make sure that you Legal Affairs Handbook include time to relax with your family. for Personnel Newcomer’s Contacts/Links • Include children in the excitement- talk with them and include all the positive aspects of experiencing a new culture. Newcomer’s Package Security Validation Request Resource In order to help with your child’s transition you may wish to visit internet links for local Virginia schools and local activities. See the US Customs & Vehicles education section and the newcomers package section for links. What is ACT? Re: www.act.nato.int/content.asp?pageid=230 Pg. 60 Culture Shock 3 of 4 NATO UNCLASSIFIED
  61. 61. NATO UNCLASSIFIED Arriving from Europe Culture Shock- Strategies to Help you Cope Accommodations/ Finding a Home Upon arrival, sign up for ACT Newcomer’s Orientation course. Arriving from Europe Spouses are welcome to attend but require an escort by the sponsor. Within the course, many of the topics addressed in this Education CD are discussed in great detail. Healthcare Enrollment Legal Affairs Handbook for Personnel Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Re: www.act.nato.int/content.asp?pageid=230 Pg. 61 Culture Shock 4 of 4 NATO UNCLASSIFIED
  62. 62. NATO UNCLASSIFIED Welcome to the U.S. Accommodations/ Culture Shock Finding a Home Arriving from Europe Education Healthcare Enrollment Language Differences Legal Affairs Handbook for Personnel Arriving Newcomer’s Contacts/Links Newcomer’s Package Family Support Team Security Validation Request US Customs & Vehicles from Europe What is ACT? Pg. 62 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  63. 63. NATO UNCLASSIFIED Arriving from Europe Language Differences Accommodations/ Living in a society where you have to use a foreign language on a daily basis Finding a Home will be different. Here are some language differences you may encounter Arriving from Europe while in the United States: Education • You might not understand the local accent right away. Regional accents vary Healthcare Enrollment greatly in the United States. Give yourself time to get used to the local accent, and in time you will probably find yourself speaking in the same way. Legal Affairs Handbook for Personnel • Americans might not understand you right away. You will also have your Newcomer’s own accent and you might use a different vocabulary. Try to speak slowly at Contacts/Links first to make sure you are understood. Do not be shy to ask others to speak Newcomer’s Package slowly if you have trouble understanding them. Security Validation Request US Customs & Vehicles What is ACT? Re: www.act.nato.int/content.asp?pageid=230 Pg. 63 Language Differences 1 of 2 NATO UNCLASSIFIED
  64. 64. NATO UNCLASSIFIED Arriving from Europe Language Differences- continued Accommodations/ Rosetta Stone Language courses are offered to ACT personnel and their residing Finding a Home family members (FREE)! You and your family members can take these courses Arriving from Europe within your leisure time and from the comfort of your home computer. There are up to 30 different languages that you and your family members can learn! Education Healthcare Enrollment For more information about Language Courses- Upon arrival at ACT see the Staff Legal Affairs Handbook Training Branch for more information about how you can get started. for Personnel Newcomer’s Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Pg. 64 Language Differences 2 of 2 NATO UNCLASSIFIED
  65. 65. NATO UNCLASSIFIED Welcome to the U.S. Accommodations/ Culture Shock Finding a Home Arriving from Europe Education Healthcare Enrollment Language Differences Legal Affairs Handbook for Personnel Arriving Newcomer’s Contacts/Links Newcomer’s Package Family Support Security Validation Team Request US Customs & Vehicles from Europe What is ACT? Pg. 65 This information is strictly information in nature and does not , nor is it intended to , constitute legal advice or counseling NATO UNCLASSIFIED
  66. 66. NATO UNCLASSIFIED Arriving from Europe Family Services/ Family Support Team Accommodations/ Finding a Home The NATO Family Support Team at HQ SACT was implemented in Arriving from Europe September 2004, as NATO personnel began lengthy deployments to areas of conflict around the world. This program is designed to assists ACT Education families with a comprehensive family support system regardless of Healthcare Enrollment nationality, martial status or deployment status. Many NATO nations have established family support organizations and it is the ideals of these Legal Affairs Handbook for Personnel organizations which form the basis of the NATO Family Support Team at Newcomer’s ACT. Contacts/Links Information and assistance that the Family Support Team can provide Newcomer’s Package includes: hurricane information, motorcycle information, child care Security Validation information, housing information, school information, spouse job Request information and much more. US Customs & Vehicles What is ACT? Re: www.act.nato.int Pg. 66 Family Support Team 1 of 2 NATO UNCLASSIFIED
  67. 67. NATO UNCLASSIFIED Arriving from Europe Family Services/ Family Support Team Accommodations/ Our Family Support Team Finding a Home Arriving from Europe Amalia Lourdes Chalmers- +1 757-747-3294 Education Healthcare Enrollment Marta Bueno Fernandez- +1 757-892-0843 Legal Affairs Handbook for Personnel Newcomer’s Maria Artigas de Benito- +1 757-215-6620 Contacts/Links Newcomer’s Package Security Validation Request US Customs & Vehicles What is ACT? Re: www.act.nato.int Pg. 67 Family Support Team 2 of 2 NATO UNCLASSIFIED

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