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Slides di accompagnamento all'intervento previsto durante il convegno “Innovazione e trasparenza nella PA" - Bari - Aprile 2011 ...

Slides di accompagnamento all'intervento previsto durante il convegno “Innovazione e trasparenza nella PA" - Bari - Aprile 2011

http://europa.formez.it/content/bari-giornate-su-innovazione-e-trasparenza-nella-pa

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Governo 2.0 Governo 2.0 Presentation Transcript

  • Governo 2.0Comunicazione, interazione e servizi nell’ecosistema del web sociale
    Gianluigi Cogo
    Bari 13 Aprile 2011 – “Innovazione e trasparenza nella PA”
  • SocialwebEcosystem
  • Il paradosso della consumerization
    Consumerizationis a stableneologismthatdescribes the trend for new information technology to emerge first in the consumer market and thenspread into business organizations, resulting in the convergence of the IT and consumer electronics
    industries, and a shift in IT
    innovation from large businesses
    to the home (wikipedia)
  • Connectingpeople in a connected world
    Il paradosso indotto dalla diffusione della consumerization
  • First step
    Rappresentare l’azione di governo con i social media
  • Rappresentare l’azione di governo con i social media
    “Go to where your clients are!” - Barack Obama
  • Rappresentare l’azione di governo con i social media
  • Rappresentare l’azione di governo con i social media
    http://blog.usa.gov/roller/govgab/
  • Rappresentare l’azione di governo con i social media
  • Rappresentare l’azione di governo con i social media
  • Rappresentare l’azione di governo con i social media
    http://www.number10.gov.uk/
  • Rappresentare l’azione di governo con i social media
    http://www.number10.gov.uk/
  • Rappresentare l’azione di governo con i social media
    http://www.flickr.com/photos/whitehouse
  • Rappresentare l’azione di governo con i social media
    http://www.facebook.com/government?v=app_4949752878#!/usdos
  • Rappresentare l’azione di governo con i social media
    http://politwitter.ca/
  • Rappresentare l’azione di governo con i social media
  • Secondstep
    Interazione con i cittadini/clienti (stabilire una connessione permanente)
  • Dall’eGovernmentalla ConnectedGovernance
    Il valore della conoscenza condivisa
  • Dall’eGovernmentalla ConnectedGovernance
  • Dall’ eGovernment alla ConnectedGovernance
    ... For citizens, the benefits to be reaped from KM include betterservices, more choices, more personalization and greateraccountability of howtheirmoneyisspent. For the organization, KM provides the major benefit of improving the organization’s performance throughincreasedefficiency and innovation...
    Fonte: http://www.unpan.org/egovkb/global_reports/08report.htm
  • Dall’ eGovernment alla ConnectedGovernance
    ... The management of knowledgeisincreasingimportance to governments in theireffort to deal with the growingchallengescreated by the knowledge economy.
    The essence of knowledge management (KM) is to providestrategies to get the right knowledge to the right peopleat the right time and in the right format.
    KM isbased on the idea that an organization’smostvaluableresourceis the knowledge of itspeople. ...
    Fonte: http://www.unpan.org/egovkb/global_reports/08report.htm
  • Dall’ eGovernment alla ConnectedGovernance
    ...Connectedgovernanceprovidesbetterorganized, aligned and oftenintegrated information flows, new transactionalcapacities, aswellas new mechanismsfor feedback, consultation and more participativeforms of democracy:- For thoseengagedin the management and delivery of public administration, itisaboutdriving down costsand improvingthe effectiveness and efficiency of ‘back office’ functions and the basicmachineryof government. - For thoseworkingat the transnationallevel, itisaboutremovingthe barriers to internationalcooperation and development and creatingan agenda of connectedgovernanceglobally. - For the variousstakeholders, differentfacetswillprovide the driver for change and the motivation to engage with e-governmentand the modernisation agenda. ...
    Fonte: http://www.unpan.org/egovkb/global_reports/08report.htm
  • Dall’ eGovernment alla ConnectedGovernance
    Esserci non serve. Bisogna starci!
  • Dall’ eGovernment alla ConnectedGovernance
    L’Amministrazione Pubblica deve accettare, INCONDIZIONATAMENTE, la sfida proposta dalla mutazione epocale in atto.
    • Comunicare con i social media!
    • Stimolare la progettazione condivisa dei servizi!
    • Accettare la governance condivisa anche durante il mandato!
    • Incentivare la multidisciplinarietà!
    • Stare sulla rete accettandone tutti i repentini cambiamenti!
    • Mutare rapidamente e porsi in un ottica BETA!
  • Thirdstep
    Fare un passo indietro e favorire lo sviluppo di apps sui dati aperti
  • LeveragingEgovernmentat a Time of Financial and EconomicCrisis
    Fonte: http://www2.unpan.org/egovkb/global_reports/10report.htm
  • LeveragingEgovernmentat a Time of Financial and EconomicCrisis
    ... Mostgovernmentwebsites with aims of transpar- encytend to be one-directional in theirprovision of information, enablingcitizens to track and monitor governmentspendingbutnot to take a more activerole.
    More advancedwebsites, however, offerfeatures and facilitiesenablingcitizenparticipation and engagement.
    Thesewebsites are gearedtowardsactiveinteractions. In thisregard, citizens are no longer passive consumers of govern- ment-provided information butactiveparticipants in the relatedcontent and information generation.. ...
    Fonte: http://www2.unpan.org/egovkb/global_reports/10report.htm
  • LeveragingEgovernmentat a Time of Financial and EconomicCrisis
    ..A rangeof opportunities
    for citizenparticipation
    are offeredby Web 2.0,
    a termthatrefersto
    web applicationsthatfacilitate interactive
    information sharing,
    interoperability,
    user-centred design
    and collaboration…
    Fonte: http://www2.unpan.org/egovkb/global_reports/10report.htm
  • LeveragingEgovernmentat a Time of Financial and EconomicCrisis
    ... Open data enhances public sectorefficiency
    by transferring some of the analyticaldemands
    of governmentto third parties suchas non-governmentalorganizations, researchinstitutes and the media, whichhavebeenfound to combine data from varioussources in original and inventive ways....
    Fonte: http://www2.unpan.org/egovkb/global_reports/10report.htm
  • LeveragingEgovernmentat a Time of Financial and EconomicCrisis
    ... The idea of ‘government 2.0’ isgenerallyassociated with the use of social media by the public sector. Recently, the notionhasassumedgreaterdefinitionthroughitsassociation with governmentas a ‘plat- form’ or provider of data and services for others to exploit astheyseefit.
    Advocates for the concept of governmentas a platformprivilege the rolethatgovernmentsshould play as providers of web services, allowingthird parties to innovate by building upongovernment data and applications.
    Theybelievethatifgovernmentsprovide data in a non-proprietary and predictable format, third parties are more likely to maximize the value of this information, henceprovidingservicesthatbetterrespond to users’ expectations and needs…
    Fonte: http://www2.unpan.org/egovkb/global_reports/10report.htm
  • Il passo indietro
    Lasciare più iniziativa al mercato
  • La partecipazione spontanea
    CivicHacking
    Citizens developing their
    own applications
    which give people simple,
    tangible benefits in the civic
    and community aspects
    of their lives.
  • La partecipazione spontanea
    http://www.mybikelane.com/
  • La partecipazione spontanea
  • La partecipazione spontanea
    http://www.theyworkforyou.com/
  • La partecipazione spontanea
    http://parlamento.openpolis.it/
  • Open Government
    Una nuova sfida: IL GOVERNO PARTECIPATO!
  • Open Government
    http://www.whitehouse.gov/open/documents/open-government-directive
  • Open Government
    http://www.whitehouse.gov/open
  • Open Government
    http://www.data.gov/
  • Open Government
    41
  • Open Government
    Fonte: http://blog.ernestobelisario.eu/
    42
  • Open Data
    “I datisononoiosescatolemarroni, edècosìchece li immaginiamo, no?
    Perchéidati di per sé non sono di immediataapplicazione, ma in realtà, idatideterminanotantissimecosenellenostrevite e ciòaccadeperchéc’èqualcunocheprendequeidati e ne faqualcosa.”
    Fonte: http://www.ted.com/index.php/talks/tim_berners_lee_on_the_next_web.html
    43
  • Open Data
    “Iniziamocoidatigovernativi.
    Barack Obama, in un discorso, ha dichiaratocheidati del governoamericanosarebberostatiresidisponibilisu Internet in formatiaccessibili. E iosperoproprioche li rendanodisponibili come datilinkati. Questoèimportante. Perchéèimportante? Non solo per questioni di trasparenza, certo, la trasparenzadeigovernièimportante, ma queidati — sonoidati di tuttiidipartimenti del governo.
    Pensatea quanti di queidatisonolegati a come si vive in America. Sonoveramenteutili. Hanno valore. Possoutilizzarlinellamiaazienda. Se fossi un ragazzino, potreiutilizzarli per imieicompiti a casa. Stiamoparlando di come far giraremeglioilmondorendendoaccessibiliquestidati.”
    Fonte: http://www.ted.com/index.php/talks/tim_berners_lee_on_the_next_web.html
    44
  • Open Data
    Fonte: http://www.ted.com/index.php/talks/tim_berners_lee_on_the_next_web.html
    45
  • Open Data - mashup
    46
  • Open Data - mashup
    47
  • Open Data - mashup
    Quandosonoresidisponibilinelmodo“giusto”:
    Fontehttp://wiki.opengovdata.org/index.php?title=OpenDataPrinciples
  • Una sfida che non presume arroganza
    http://www.challange.gov/
  • Una sfida che non presume arroganza
    Don’t hold back. Be innovative, be radical, challenge the way things are done. If you think you can make things better for less money don’t just complain to your colleagues about it – tell us about it so we can make it happen…
    http://www.webeconoscenza.net/2010/06/29/a-tutti-i-dipendenti-pubblici/
  • Verso la Governance dei servizi
    http://iris.comune.venezia.it/
  • Verso la Governance dei servizi
    http://www.epart.it/udine
  • Verso la Governance dei servizi
  • Dov’è la PA Italiana?
  • Grazie!
    gigi.cogo@gmail.com
    http://www.webeconoscenza.net
    http://www.facebook.com/gigicogo