Moving to Lean Product Process

@giffconstable giff@proof-nyc.com Bringing a Lean ProductProcess to Your Organization Lean. Prac*cal. Innova*on. Lean Product Process, Northeast PHP 2012

@giffconstableWho am I? giff@proof-nyc.com §  Giff Constable §  skillset generalist, early-stage specialist §  6 startups §  co-founder, Proof §  co-organizer Lean Startup Meetup NYC Lean Product Process, Northeast PHP 2012

How about you? Lean Product Process, Northeast PHP 2012

10 Characteristics of a LeanProduct Organization1.  You are composed of small, goal-driven, cross- functional teams2.  Each team is tasked with improving a critical business metric (KPI)3.  Features begin as hypotheses to be tested before heavy investment4.  Features come not just with acceptance criteria but success criteria5.  A feature starts as a minimum valuable feature, and then iterates Lean Product Process, Northeast PHP 2012

10 Characteristics of a LeanProduct Organization6.  Proof carries more weight than opinion7.  The team talks to real customers on a regular basis. Including in-person.8.  The team works in agile sprints, with close collaboration across all roles9.  The team communicates regularly with the rest of the organization, and is transparent about priorities and work-in-process10. Each team has regular checkpoints where you decide to stop, change, or double-down on pursuing the KPI Lean Product Process, Northeast PHP 2012

If you’re not there yet, where to start? Lean Product Process, Northeast PHP 2012

Pre-requisites§  Strong leader with vision and faith in lean techniques§  Cross-functional teams focused on solving problems, not shipping deliverables Lean Product Process, Northeast PHP 2012

Example Team§  Team lead / product owner§  dedicated UX designer§  2-4 developers§  visual designer Lean Product Process, Northeast PHP 2012

Step 1: KPI Prioritization 1 hour brainstorm Lean Product Process, Northeast PHP 2012

Lean Product Process, Northeast PHP 2012

This is not a democracyNor is it dictating details Lean Product Process, Northeast PHP 2012

Step 2: Hypothesis Creation 1 hour brainstorm Lean Product Process, Northeast PHP 2012

Lean Product Process, Northeast PHP 2012

Step 3: Weighting 30 minutes Lean Product Process, Northeast PHP 2012

Weight Small, Med, Large Feature / Expected Effort RiskHypothesis Beneﬁt Involved Level Lean Product Process, Northeast PHP 2012

Step 4: Experiment Design What are the simplest things we can do to prove value and probe risks? Lean Product Process, Northeast PHP 2012

Step 5: Backlog CreationExperiment comes before the feature Lean Product Process, Northeast PHP 2012

Step 6: Execution Success is a win, but so is spoFng a dead-‐end early! Lean Product Process, Northeast PHP 2012

“How do we know when it’sdone should become how dowe know when it’s good.” Lane Halley Lean Product Process, Northeast PHP 2012

The UX Challenge§  supporting the current sprint§  prepping for the next spring§  engaging in longer-term research and planning ALL IN THE SAME WEEK Lean Product Process, Northeast PHP 2012

Team Tip: Externalize•  Your KPI, current and target •  Work in progress •  Progress made Lean Product Process, Northeast PHP 2012

Step 7: Regular Checkpoints •  Stop, Change, Con*nue •  Frequency can diﬀer per team Lean Product Process, Northeast PHP 2012

In Summary§  Break down silos§  Prioritize§  Hypothesize§  Experiment§  Execute§  Review§  Rinse & repeat Lean Product Process, Northeast PHP 2012

Questions?giﬀ@proof-‐nyc.com @giﬀconstable www.proof-‐nyc.com Lean Product Process, Northeast PHP 2012

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Moving to Lean Product Process

by Giff Constable on Aug 11, 2012

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