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Herding Cats: User Research Techniques for Standardizing an Organic Intranet

by Senior User Interface Designer/Developer at Mayo Clinic on Jun 23, 2011

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ORIGINALLY PRESENTED AT UPA 2011 in Atlanda, GA --- A well-designed intranet can provide tremendous value to a company by reducing employee time and effort spent on generating, integrating, managing ...

ORIGINALLY PRESENTED AT UPA 2011 in Atlanda, GA --- A well-designed intranet can provide tremendous value to a company by reducing employee time and effort spent on generating, integrating, managing and retrieving knowledge. We'll cover user research techniques for developing standards needed to "prune" an organic intranet without robbing it of its unique strengths, and provide suggestions on how to handle external obstacles such as lack of management awareness, access to subject matter experts, and recruiting skilled team members.

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Herding Cats: User Research Techniques for Standardizing an Organic Intranet Herding Cats: User Research Techniques for Standardizing an Organic Intranet Presentation Transcript