Envisioning The Enterprise Of The Future

Envisioning the Enterprise of the Future
Gia Lyons (@gialyons)
Strategic Consultant
Jive Software
KMWorld 2009

I asked my trusted colleagues for input…
Key habit in the enterprise of the future
Bill Lynch, Co-Founder, VP Product Management
Christopher Morace, SVP Products
Dave Hersh, CEO
David Greenberg, Sr. Director Marketing
Erskine Williams, Director Professional Services
Matt Tucker, Co-Founder, CTO
Robert Brown, VP Client Services
Suzame Tong, Director Marketing Communication

Because you’re losing
Why change?

losing to competitors
be nimble, be quick – reduce cycles, increase innovation
Flicker.com/vegaseddie

losing brain trust
RIFs happen – avoid the collective lobotomy
Flicker.com/theeerin

losing opportunities
blur the firewall – make critical knowledge sharing easier
Flicker.com/bionicteaching

more like an ecosystem, less like a machine
What will the enterprise of the future look like?

cross pollinate top talent “A” game to “B” and “C” players
spread habits of high performers across the enterprise
Flicker.com/calliope

preserve knowledge sharingin context
make it easy for others to discover and share
Flicker.com/wwworks

discover, consume and broadcast via activity streams
bring interaction and content together from multiple systems
Flicker.com/proimos

A Fresh approach
How can we make the change?

INDUSTRY WATCHERS, VENDORS, ANALYSTS
share deeper case studies
describe entire process: fund, build, sustain
stop calling it "Facebook for the Enterprise”

CEOs
understand that SBS enables corporate initiatives
track success with existing KPIs and measures
stop thinking it’s a waste of time

CIOs, CFOs
acknowledge failure of past solutions
surface silo’d content in simple community platform
enable people to find and start trusting each other

VP of HUMAN RESOURCES
incent and reward contributions to the community
incent and reward leveraging the network
that which is rewarded (and measured) improves

VP of COMMUNICATIONS, MARKETING
evolve from broadcaster to conversationalist
talk, but listen, too
act on what you hear

EVERYONE
try new approach: “set it and forget it” doesn’t work
this isn’t just about tools
invest the effort and time to build and sustain

THANK YOU

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Envisioning The Enterprise Of The Future

by Gia Lyons

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