Research on Web 2.0 in Public Libraries: the DCPL start page. Giada Gelli, B.A, MLIS
http://www.netvibes.com/dublincitypubliclibraries#Home DCPL Netvibes Page
Thesis Research -  What observable advantages of use of Web 2.0 in Public Libraries? -  Verifying literature claims on Web...
<ul><li>“ Liberate our services using the World Wide Web 2.0 and look  towards Web 3.0 and 4.0. ” </li></ul><ul><li>  (IFL...
Focus of research: DCPL start page on Netvibes <ul><li>Empirical research  focused  on specific instance </li></ul><ul><li...
WHAT RESULTS?
Why Web 2.0?  <ul><li>User’s familiarity with Web 2.0 applications: </li></ul><ul><li>Wikis  </li></ul><ul><li>Videosharin...
“ Which of these Web 2.0 applications are you familiar with?” Giada Gelli, LAI/CILIP Conference April 2010
Use of DCPL Netvibes page applications Giada Gelli, LAI/CILIP Conference April 2010
User services: the impact of Web 2.0 on library services.   <ul><li>Targeted categorisation of  resources </li></ul><ul><l...
User participation: exploiting Web 2.0  to gather  feedback.   <ul><li>A more user-driven experience can only be initiated...
Bringing the user closer to the library. Giada Gelli, LAI/CILIP Conference April 2010
Social i nclusion and local community: what Web 2.0 can do for public libraries. Giada Gelli, LAI/CILIP Conference April 2...
Someone said: “… the internet appears to create a new type of social capital linked to community involvement, and [...] it...
CONCLUSIONS  Areas of impact of Web 2.0 in public libraries. Web 2.0 Library <ul><li>User services </li></ul><ul><li>User’...
Thank you!
References <ul><li>CILIP  (2009), Draft Council Paper on CILIP and the use of Web 2.0,  http://communities.cilip.org.uk/bl...
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Research on the use of Netvibes in public libraries

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LAI/CILIP presentation, April 2010
PArt of a collaborative workshop. Presentation of my MLIS thesis research on the use of the Netvibes portal by Dublin City Public Libraries in Ireland.
Giada Gelli

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Research on the use of Netvibes in public libraries

  1. 1. Research on Web 2.0 in Public Libraries: the DCPL start page. Giada Gelli, B.A, MLIS
  2. 2. http://www.netvibes.com/dublincitypubliclibraries#Home DCPL Netvibes Page
  3. 3. Thesis Research - What observable advantages of use of Web 2.0 in Public Libraries? - Verifying literature claims on Web 2.0 benefits e.g. Casey/Savastinuk, Bradley, Stephens, Kroski... Giada Gelli, LAI/CILIP Conference April 2010
  4. 4. <ul><li>“ Liberate our services using the World Wide Web 2.0 and look towards Web 3.0 and 4.0. ” </li></ul><ul><li> (IFLA 2009) </li></ul>Giada Gelli, LAI/CILIP Conference April 2010 “ W e should not be reluctant to try out services and channels which we know are not absolutely perfect – this is now a world of perpetual prototypes .” (CILIP, Draft Council Paper 2009)
  5. 5. Focus of research: DCPL start page on Netvibes <ul><li>Empirical research focused on specific instance </li></ul><ul><li>Data collected through survey – limited population sample (60 patrons) </li></ul><ul><li>Potential for survey re-run on a bigger scale </li></ul>Giada Gelli, LAI/CILIP Conference April 2010
  6. 6. WHAT RESULTS?
  7. 7. Why Web 2.0? <ul><li>User’s familiarity with Web 2.0 applications: </li></ul><ul><li>Wikis </li></ul><ul><li>Videosharing websites </li></ul><ul><li>Start pages (i.e. Netvibes, iGoogle, Pageflakes..) </li></ul><ul><li>Social Networking sites </li></ul><ul><li>Blogs </li></ul><ul><li>IM </li></ul>Giada Gelli, LAI/CILIP Conference April 2010
  8. 8. “ Which of these Web 2.0 applications are you familiar with?” Giada Gelli, LAI/CILIP Conference April 2010
  9. 9. Use of DCPL Netvibes page applications Giada Gelli, LAI/CILIP Conference April 2010
  10. 10. User services: the impact of Web 2.0 on library services. <ul><li>Targeted categorisation of resources </li></ul><ul><li>F acilitating user’s Internet experience </li></ul><ul><li>I ncreased visibility of library’s news and events </li></ul><ul><li>Library as trusted information provider </li></ul><ul><li>Foster self-managed life-long learning activities </li></ul>Giada Gelli, LAI/CILIP Conference April 2010
  11. 11. User participation: exploiting Web 2.0 to gather feedback. <ul><li>A more user-driven experience can only be initiated by the public library itself and it should have the aim of addressing and overcoming the traditional perception of power-imbalance between library users and library staff. </li></ul><ul><li>(Rutherford 2008) </li></ul>Giada Gelli, LAI/CILIP Conference April 2010
  12. 12. Bringing the user closer to the library. Giada Gelli, LAI/CILIP Conference April 2010
  13. 13. Social i nclusion and local community: what Web 2.0 can do for public libraries. Giada Gelli, LAI/CILIP Conference April 2010
  14. 14. Someone said: “… the internet appears to create a new type of social capital linked to community involvement, and [...] it might support existing face-to-face relationships by acting as an additional communication device, therefore increasing stocks of social capital.” (European Commission’s report, 2009) Giada Gelli, LAI/CILIP Conference April 2010
  15. 15. CONCLUSIONS Areas of impact of Web 2.0 in public libraries. Web 2.0 Library <ul><li>User services </li></ul><ul><li>User’s feedback </li></ul><ul><li>User’s participation </li></ul><ul><li>Information services </li></ul>Social inclusion Giada Gelli, LAI/CILIP Conference April 2010
  16. 16. Thank you!
  17. 17. References <ul><li>CILIP (2009), Draft Council Paper on CILIP and the use of Web 2.0, http://communities.cilip.org.uk/blogs/council/archive/2009/07/14/draft-council-paper-on-the-cilip-and-use-of-web-2-0-comments-suggestions-welcome.aspx </li></ul><ul><li>IFLA Public Libraries Section (2009), ‘10 ways to make a public library work. Update your libraries’, International Federation of Library Associations and Institutions, The Hague . http://www.ifla.org/en/publications/49 </li></ul><ul><li>Rutherford, L. L. (2008), ‘Building participative library services: the impact of social software use in public libraries’, Library Hi Tech 26(3): 411-423. </li></ul><ul><li>European Commission (2009), ‘Europe's digital Competitiveness report: main achievements of the i2010 strategy, 2005-2009’, European Commission, Brussels . [ http://ec.europa.eu/information_society/eeurope/i2010/docs/annual_report/2009/sec_2009_1060_vol_1.pdf </li></ul>Giada Gelli, LAI/CILIP Conference April 2010
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