PBworks Overview


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An overview of PBworks and its products

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PBworks Overview

  1. 1. PBworks: Making Teams Vastly More Productive The #1 Hosted Collaboration Provider for Business
  2. 2. PBworks Pedigree & Market History Broad experience delivering (via SaaS) collaboration solutions to empower high-performance teamwork: <ul><li>3 million global active users </li></ul><ul><li>1,000,000+ projects </li></ul><ul><li>15 million+ pages & files </li></ul><ul><li>Users in 50% of Fortune 500 </li></ul><ul><li>100% SaaS-delivered </li></ul><ul><li>99% customer satisfaction </li></ul><ul><li>Passionate user base </li></ul>
  3. 3. The Problem: Current Team Collaboration Tools Insufficient <ul><li>You need tools that are collaborative, flexible, and easy to adopt and use </li></ul><ul><li>Existing tools are not </li></ul><ul><ul><li>Is your intranet truly collaborative? </li></ul></ul><ul><ul><li>Is knowledge management software easy to use? </li></ul></ul><ul><ul><li>Is your ‘forest of folders’ flexible? </li></ul></ul><ul><ul><li>Is email as efficient as you’d like for collaboration? </li></ul></ul><ul><ul><li>“ Sharepoint is an administrative nightmare. I prefer PBworks.” </li></ul></ul><ul><li>Collaboration tools should make your life easier </li></ul><ul><ul><li>Manage projects, share files, document processes without forcing you to plead for IT help </li></ul></ul><ul><li>PBworks is to SharePoint as Salesforce.com was to Siebel </li></ul>
  4. 4. The Solution: PBworks <ul><li>Private, secure, easy-to-use </li></ul><ul><li>No special training or tech-savvy needed </li></ul><ul><li>Central place where authorized users can create, store, and share information </li></ul><ul><li>Up and running in minutes without IT intervention; rapid time-to-value </li></ul><ul><li>More secure and reliable than in-house software </li></ul><ul><li>Crosses geographic and corporate (vendor/partner/customer) boundaries </li></ul>Intranets Knowledge Mgmt SW File Sharing Email PBworks Collaborative? ø X ø ø X Flexible? X ø ø ø X Easy? ø ø X X X
  5. 5. Most Frequent Applications Project Collaboration Knowledge Base Corp/Dept. Intranet Extranet Documentation <ul><li>Creative teamwork </li></ul><ul><li>More engaged </li></ul><ul><li>Cuts timelines </li></ul><ul><li>Better work product </li></ul><ul><li>Capture knowledge </li></ul><ul><li>Leverage to team </li></ul><ul><li>Saves time </li></ul><ul><li>Less “reinvention” </li></ul><ul><li>Operational know-how </li></ul><ul><li>Dynamically changing </li></ul><ul><li>Ops. consistency </li></ul><ul><li>Saves time </li></ul><ul><li>Engage partners </li></ul><ul><li>Enhance feedback </li></ul><ul><li>Encourage teamwork </li></ul><ul><li>Ops. consistency </li></ul><ul><li>Support authoring </li></ul><ul><li>Simplify sharing </li></ul><ul><li>Dynamic content </li></ul><ul><li>Ops. consistency </li></ul>Delivering real, hard-$ ROI for our customers:
  6. 6. SaaS vs. On-Premise Software On-premise SaaS w/ PBworks Security Depends on in-house IT Physical security, encryption, user authentication, application security, all included Scalability Based on infrastructure available to run the wiki software Supports over 1,000,000 workspaces, 90,000 business, users at 1/2 the F500 Performance / Reliability Choice between single point of failure (wiki server) or cost of redundancy Page load times worldwide < 1.5 seconds; 99.9% uptime Disaster Recovery Must set up own offsite backup systems Every edit is copied to three separate servers, all data is backed-up with encrypted off-site storage Ease of Use Must go through procurement, setup process Up and running in minutes, no hardware or configuration needed TCO Software license + Hardware + IT personnel to maintain Single all-in cost, leveraging economies of scale across 1,000,000+ workspaces
  7. 7. Built to Support Team Collaboration Dynamic, team- edited “pages” Uploaded documents Links for navigation Social networking & activity streams Presence (IM/chat), click-to-call conferencing, live edit sharing Automatic revision history Change notifications Shared team workspaces
  8. 8. Structures Information for Access Organize pages & documents into named folders Page tagging for key attributes Page templates for consistency Search across names, tags & content (incl. inside docs)
  9. 9. Balance Sharing & Access Control Authorized users with specific rights Rights at workspace, folder, page levels “ Request-access” & “ Invite-to-workspace” modes Page-editing or read & comment Single-sign-on (SSO) integration Public or private workspaces
  10. 10. Security & Reliability <ul><li>Dedicated servers with fully managed hardware </li></ul><ul><ul><li>24/7 video monitoring </li></ul></ul><ul><ul><li>Biometric access control </li></ul></ul><ul><ul><li>Custom-hardened kernel </li></ul></ul><ul><li>Access controls </li></ul><ul><ul><li>Limited by user-id & IP addr </li></ul></ul><ul><ul><li>Restricted to employees with full background checks </li></ul></ul><ul><li>Redundancy & backup </li></ul><ul><ul><li>Triple content replication </li></ul></ul><ul><ul><li>Encrypted immediate offsite storage </li></ul></ul><ul><ul><li>User self-backup available </li></ul></ul>99.9% SLA Zero data-loss (3+ yrs)
  11. 11. Collaboration Tools Your Team Will Actually Use <ul><li>Capgemini, SAP, and HP cut email volume 90% using PBworks </li></ul><ul><ul><li>&quot;PBworks cut down our email by 90%. Everyone had the latest version of each document, knew what changes were made when and by whom.” </li></ul></ul><ul><li>Deloitte Digital improved its strategic planning process </li></ul><ul><ul><li>“ Because the wiki gave us transparency all the way through, we were able to work faster, we were able to involve a broader range of people than we would have with a Word document, and we got better data.” </li></ul></ul><ul><li>Royal Bank of Canada jumpstarted a stalled IT project </li></ul><ul><ul><li>“ We have a 40-person call center supporting the new applications, and they jumped right in and started using the wiki tools after just a minute or two of instructions.” </li></ul></ul><ul><li>PBworks changed the way RD2 manages clients like Dell </li></ul><ul><ul><li>“ We have a dedicated person who creates the PBworks framework for each client and handles giving the tutorial. Our clients will tell you--using PBworks has made the process more productive than it ever was before.” </li></ul></ul>
  12. 12. Company Snapshot <ul><li>Compelling Benefits: </li></ul><ul><li>Easiest to “deploy” </li></ul><ul><li>Start small / scale huge </li></ul><ul><li>Proven ROI </li></ul><ul><li>Extreme reliability </li></ul><ul><li>Continuous improvement </li></ul><ul><li>Cross-org “outside the firewall” </li></ul><ul><li>Cross-service integration </li></ul><ul><li>Clear Leadership: </li></ul><ul><li>800,000+ </li></ul><ul><li>15M+ pages & files </li></ul><ul><li>3M+ global users </li></ul><ul><li>90,000+ businesses </li></ul><ul><li>99%+ cust. satisfaction </li></ul><ul><li>100% SaaS commitment </li></ul><ul><li>5 yrs operating history </li></ul>Education Enterprise Workgroups Collaboration Platform PBworks Small & Medium Business