NC Government & Heritage Library overview - 2010


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Overview of the strengths, resources, services and challenges for the NC Government & Heritage Library in 2010.

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  • Access to State Government Information Initiative (significant accomplishments) 2002/2003 Conducted Survey of State Agencies Publishing Practices and published A White Paper on the Status of North Carolina Digital State Government Information (published digitally on website) 2004 Staff served on Library of Congress Advisory Team for new National Digital Information and Infrastructure Preservation Program (NDIIPP) 2005 Staff participated in first mutli-state project led by the Illinois State Library to develop and test a web harvesting tool for capturing websites 2006 Created and sponsored the first national Best Practices Exchange for Digital Preservation of State Government Information here in NC. The 5 th annual BPE will be held in Arizona in Fall 2010. 2006 Received 3 state funded positions and $37,000 operating budget to establish the Digital Information Management Program (DIMP) in the State Library
  • (e.g., social issues, customs, traditions, practices, etc.; culture (architecture, art, crafts, music, dance, etc.); geography, natural resourses, sports & recreation, tourism, economy, industry, military, religion, people, government)
  • (e.g., social, cultural, economic, geographic, military, biographical, religious, governmental) (e.g., rare books, original State Library items, classic literature, current & historical U.S. and international issues)
  • Working jointly with State Archives Government Records Branch in developing standards, guidelines, and training for state government (agencies) re: managing digital state information (e.g., email, websites, records, publications, social network sites) for preservation and continued use public access
  • Working jointly with State Archives Government Records Branch in developing standards, guidelines, and training for state government (agencies) re: managing digital state information (e.g., email, websites, records, publications, social network sites) for preservation and continued use public access
  • Digital collections (digitized content; born digital content) Web-based collections ( NC MOSAIC) Information Portals (HealthPath NC; Explore NC; Pearl NC collaborative with State Archives
  • (i.e., ability to use a corporate credit card would allow GHL to expedite patron access to a broader range of “one-time use” online resources, article downloads, and print resources. (currently ILL services are funded but ILL is slow and quite possibly more costly in the long run. Vendors providing “one time” fee-based online resources and information, however, require credit card payment)
  • NC Government & Heritage Library overview - 2010

    1. 1. State Library of North Carolina Government and Heritage Library (GHL)
    2. 2. Government Heritage Research Expertise Resources Information
    3. 3. “ The Hybrid Library” Print Digital Media Electronic Databases (fee-based)
    4. 4. Hybrid Library <ul><li>&quot;The dominant user view of a library is of a physical space. But libraries are services which provide organised access to the intellectual record, wherever it resides, whether in physical places or in scattered digital information spaces. </li></ul><ul><li>The 'hybrid' library of the future will be a managed combination of physical and virtual collections and information resources.&quot; </li></ul><ul><li>Statement by Reg Carr, Librarian, </li></ul><ul><li>Bodleian Library, Oxford University </li></ul><ul><li>October 2005 </li></ul>
    5. 5. <ul><li>Physical Presence </li></ul>Virtual Presence Services Access Educational and Instructional Programming
    6. 6. Mission Statement <ul><li>The Government and Heritage Library </li></ul><ul><ul><ul><li>Preserves and facilitates public access to state government information; </li></ul></ul></ul><ul><ul><ul><li>Advances the study, understanding and appreciation of North Carolina’s cultural heritage; </li></ul></ul></ul><ul><ul><ul><li>Provides library resources and services that support the operational needs of state agencies. </li></ul></ul></ul>
    7. 7. Vision <ul><li>The Government and Heritage Library </li></ul><ul><li>strives to be a </li></ul><ul><ul><ul><li>Nationally-recognized cultural heritage and government research institution; </li></ul></ul></ul><ul><ul><ul><li>Vital “center of learning” for advancing knowledge and understanding of North Carolina’s past and present; </li></ul></ul></ul><ul><ul><ul><li>Leader in ensuring democracy through long-term access to state government information . </li></ul></ul></ul>
    8. 8. Targeted Customers Educators/Students K-12, Higher Education Adult Learners/ Researchers State Government
    9. 9. Strategic Priorities <ul><li>Facilitate access to and use of GHL Resources. </li></ul><ul><li>Serve the information & library needs of customers to the best of our ability. </li></ul><ul><li>Increase awareness and use of the GHL’s resources, collections, and expertise. </li></ul><ul><li>Work collaboratively with other DCR Divisions, state agencies, and external entities * to achieve resource and service goals and better serve varying customer needs. </li></ul><ul><ul><li>* universities, schools, libraries, NC Live, research interest groups, community organizations, and adult learning programs </li></ul></ul>
    10. 10. 2010-2012 Primary Goals <ul><li>Create a strong physical and virtual presence that reflects the identity of </li></ul><ul><li>The Government and Heritage Library </li></ul><ul><li>and facilitates public access to its rich collections, resources and research expertise. </li></ul><ul><li>Bicentennial of the State Library in 2012 </li></ul>
    11. 11. Core Collections, Expertise, Services <ul><li>State Government Documents </li></ul><ul><ul><li>Statutory Mandate: G.S. 125-11 (1987) </li></ul></ul><ul><ul><ul><li>Establishes State Library as the official, permanent depository of all state government publications in all formats. </li></ul></ul></ul><ul><ul><ul><li>State Library charged with preserving and providing continuing public access to current and historical state publications. </li></ul></ul></ul><ul><ul><ul><li>Established State Depository System (state agencies & libraries) and the North Carolina State Publications Clearinghouse for formalized distribution of print state agency publications to selected libraries across the state to facilitate public access. </li></ul></ul></ul><ul><ul><li>Digital Publishing begins in State Agencies 1990s </li></ul></ul>
    12. 12. Core Collections, Expertise, Services <ul><li>State Government Documents </li></ul><ul><ul><li>Access to State Government Information Initiative </li></ul></ul><ul><ul><li>2002-Present Federal grant funding obtained to address issues and effects of digital publishing in state agencies on long-term public access to and use of state current and historical government information. </li></ul></ul><ul><ul><li>Ensuring Democracy through Digital Access </li></ul></ul><ul><ul><li>2009 – Collaborative digitization grant with ECU, UNC-CH, and the State Library in which a comprehensive digital collection of core North Carolina state government documents dating back to the 19 th century is being created for public access. (3 year grant) </li></ul></ul>
    13. 13. Core Collections, Expertise, Services <ul><li>State Government Documents </li></ul><ul><ul><li>Spring 2008: North Carolina State Publications Digital Collection was launched for web-based public access (CONTENTdm) </li></ul></ul><ul><li>Federal Government Documents </li></ul><ul><ul><li>GHL is a member library of the GPO’s Federal Depository Library Program (selective holdings) </li></ul></ul><ul><ul><li>As an FDLP member, the library must provide public access to print and digital federal government publications </li></ul></ul><ul><li>Demographic and Statistical Data </li></ul><ul><ul><li>GHL is a Coordinating Agency of the NC State Data Center </li></ul></ul><ul><ul><li>GHL provides training and consultation re: demographic and statistical data (state and federal) to state agencies, general public, libraries, businesses </li></ul></ul>
    14. 14. Core Collections, Expertise, Services <ul><li>Genealogy </li></ul><ul><ul><li>Genealogical Research expertise, guidance </li></ul></ul><ul><ul><li>Resource Collection (print, microfilm, online, databases) </li></ul></ul><ul><ul><li>Reference/Research Assistance </li></ul></ul><ul><li>North Caroliniana – Current and Historical </li></ul><ul><ul><li>Historical Research expertise, guidance, instruction </li></ul></ul><ul><ul><li>Resource Collections (print, microfilm, online, databases) </li></ul></ul><ul><ul><li>Reference/Research Assistance </li></ul></ul><ul><li>U.S. and Southern History </li></ul><ul><ul><li>Historical Research expertise, guidance </li></ul></ul><ul><ul><li>Resource collections (print, microfilm, online, databases) </li></ul></ul><ul><ul><li>Reference/Research Assistance </li></ul></ul>
    15. 15. Core Collections, Expertise, Services <ul><li>Special Collections – to be determined </li></ul><ul><ul><li>Bound books from original State Library </li></ul></ul><ul><ul><li>19 th and early 20 th century literature (books and periodicals) </li></ul></ul><ul><ul><li>Selected historical publications re: other states and countries </li></ul></ul><ul><ul><li>Rare Books </li></ul></ul><ul><li>Library Services : </li></ul><ul><ul><li>State Documents Cataloging (World Cat available to all libraries) </li></ul></ul><ul><ul><li>State Agency Cataloging services (selected state agency libraries) </li></ul></ul><ul><ul><li>NACO (Submits North Carolina name and place authority records to Library of Congress for use by libraries statewide/worldwide) </li></ul></ul><ul><ul><li>Digital Information Management/Preservation training and consultation </li></ul></ul><ul><ul><li>Demographics and Government Statistics training/consultation </li></ul></ul>
    16. 16. Digital Information Management Program (DIMP) <ul><ul><li>State funding for 3 FTE positions and a small operating budget was appropriated to State Library by the NC General Assembly in 2006 to establish a digital preservation program for state government </li></ul></ul><ul><ul><li>Federal grant funding identified and obtained annually (if possible) to support digital preservation R&D activities, digitization projects, professional training, conferences, and staff participation in multi-state and national programs and activities </li></ul></ul>
    17. 17. Digital Information Management Program <ul><li>Digital Information Products </li></ul><ul><li>Digitization </li></ul><ul><li>Digital Preservation </li></ul><ul><li>National Leadership Role </li></ul><ul><li>Much of this work is performed in collaboration with </li></ul><ul><li>State Library and N.C. State Archives and Records staff </li></ul>
    18. 18. Digital Information Products
    19. 19. Digital Information Management Program <ul><ul><li>Digitization </li></ul></ul><ul><ul><ul><li>Digital Lab – Scanning Equipment </li></ul></ul></ul><ul><ul><ul><li>Collaborative Grant funded projects (LSTA, NHPRC) </li></ul></ul></ul><ul><ul><ul><li>Scan on Demand Services (for library users) </li></ul></ul></ul><ul><ul><ul><li>Consultation and Training for State Agencies </li></ul></ul></ul><ul><ul><ul><ul><li>File formats, Context (metadata), Storage </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Resolution (higher for images, lower for text) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Manipulation (save the raw scan!) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Digitization best practices: </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li> </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li> </li></ul></ul></ul></ul></ul>
    20. 20. Digital Information Management Program <ul><li>Digital Preservation </li></ul><ul><ul><li>Definition: </li></ul></ul><ul><ul><ul><li>“ the series of managed activities necessary to ensure continued access to digital materials for as long as necessary ” </li></ul></ul></ul><ul><ul><li>Statutory Mandate: G.S. 125-11 </li></ul></ul><ul><ul><ul><li>State Library charged with preserving and providing continuing public access to current and historical state publications. </li></ul></ul></ul><ul><ul><li>Activity: </li></ul></ul><ul><ul><ul><li>Influence the development and implementation of viable preservation solutions for digital (digitized and born digital) state government information in public records, publications, websites, social media, etc. </li></ul></ul></ul>
    21. 21. Digital Information Management Program <ul><li>Collaboration with State Archives </li></ul><ul><ul><li>Guidelines and Policies </li></ul></ul><ul><ul><ul><li>DCR Digital Preservation Policy Framework (2005) </li></ul></ul></ul><ul><ul><ul><li>Social Media Guidelines (Governor’s Office) </li></ul></ul></ul><ul><ul><ul><li>DCR Digital Preservation Plan (2010– to be presented) </li></ul></ul></ul><ul><ul><li>Website Harvesting </li></ul></ul><ul><ul><ul><li>Internet Archive (websites, social media) </li></ul></ul></ul><ul><ul><ul><li>OCLC tools development, testing, pilot projects other states </li></ul></ul></ul><ul><ul><li>Digital Collections </li></ul></ul><ul><ul><ul><li>Access via Contentdm (shared) </li></ul></ul></ul><ul><ul><ul><li>Archives via OCLC Digital Archive </li></ul></ul></ul><ul><ul><ul><li>Preservation – to be developed </li></ul></ul></ul>
    22. 22. Biggest Challenges for all GHL <ul><li>The Lack of… </li></ul><ul><ul><li>Adequate broadband (internet connectivity) to do daily work </li></ul></ul><ul><ul><li>Critical Need for all GHL/DIMP work functions and patron access </li></ul></ul><ul><ul><li>Strong relevant IT digital infrastructure , architecture, support </li></ul></ul><ul><ul><li>Freedom to use open source solutions , platforms, and preferred software/systems for website development, digital collections, and library systems </li></ul></ul><ul><ul><li>Administrative rights to staff desktops </li></ul></ul><ul><ul><li>Direct web publishing rights </li></ul></ul><ul><ul><li>Adequate digital storage and/or plans for future funding/support increasing needs for larger digital storage capacity </li></ul></ul><ul><ul><li>Virtual “sandbox” for developing digital content for information projects, digital collections, etc. </li></ul></ul>
    23. 23. Biggest Challenges for all GHL <ul><li>The Lack of… </li></ul><ul><ul><li>Satisfactory user access to the library’s online catalog and digital collections (remotely hosted) via the DCR network in the library </li></ul></ul><ul><ul><li>Adequate staffing with 21 st Century library-related competencies </li></ul></ul><ul><ul><li>Adequate funding to match career banded position salary levels </li></ul></ul><ul><ul><li>Funding for commercial research databases and print resources </li></ul></ul><ul><ul><li>Open book stacks for easy patron access and browsing </li></ul></ul><ul><ul><li>Funding for book security system for 1 st floor and general collection materials (we have such for genealogy collection/research area) </li></ul></ul><ul><ul><li>Flexibility in procurement process disallows “just in time” purchasing and/or delivery of resources/information for in-house and remote library patrons with a corporate credit card. </li></ul></ul>
    24. 24. These challenges impede <ul><li>Staff efficiencies and productivity in </li></ul><ul><ul><li>Cataloging, metadata record creation, and catalog maintenance functions </li></ul></ul><ul><ul><li>Production and publication of digital information products, digital collections, website updates, and online guides for GHL resources, reference, and research assistance </li></ul></ul><ul><li>Staff’s ability to effectively </li></ul><ul><ul><li>Test and implement needed digital preservation tools and technologies </li></ul></ul><ul><ul><li>Customize “out of the box” catalog and collection management systems to improve user access </li></ul></ul><ul><ul><li>Implement solutions for data exchange between state agencies (i.e., transfer of digital publications and metadata for archiving/preservation) </li></ul></ul><ul><ul><li>Provide and deliver 21 st century library, research, and information services to in-person and remote users across the state </li></ul></ul>