Create a Facebook Fan Community Project your identity Listen to the community Respond to issues Recognize But How?
Create a Forum Users generate content (good and bad) Provide the opportunity for self support Create a Community Give users a place to project themselves Not just their content – their identity But How?
Know your customer Listen to them Be AUTHENTIC Be a PERSON Be a FAN It’s contagious Things To Do
Down and Out in the Magic Kingdom Corey Doctorow The Whuffie Factor Tara Hunt Trust Agents Chris Brogan, Julien Smith Images: iStockphoto.com Credits
Me Gary Gertz Web Development Specialist Net@Work email@example.com: ggertz