The Importance of  Good Speaking & Listening  in Communication Communication Skills
Importance of  Good Speaking <ul><li>As speaking is the most common form of communication, it is important that one speaks...
4 Aspects to Good Speaking <ul><li>Content </li></ul><ul><li>Completeness of information </li></ul><ul><li>Clarity </li></...
Importance of  Good Listening <ul><li>One needs to listen carefully to receive a message or information sent through speec...
Good Listening Skills <ul><li>A ctive listening </li></ul><ul><li>Think about the clarity and completeness of the informat...
Summary <ul><li>Reflect on the importance of good speaking & listening in communication </li></ul><ul><li>Reflect on the 4...
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Chapter 8 effective speaking n listening

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Chapter 8 effective speaking n listening

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Transcript of "Chapter 8 effective speaking n listening"

  1. 1. The Importance of Good Speaking & Listening in Communication Communication Skills
  2. 2. Importance of Good Speaking <ul><li>As speaking is the most common form of communication, it is important that one speaks clearly to transmit the message. </li></ul><ul><li>There are some aspects we need to look at to get our message across. </li></ul>
  3. 3. 4 Aspects to Good Speaking <ul><li>Content </li></ul><ul><li>Completeness of information </li></ul><ul><li>Clarity </li></ul><ul><li>Simple words Short sentences </li></ul><ul><li>Good pace Correct pronunciation </li></ul><ul><li>Presentation </li></ul><ul><li>Grammar Proper salutation </li></ul><ul><li>Pleasant and clear voice </li></ul><ul><li>Tone </li></ul><ul><li>Suitable choice of words </li></ul><ul><li>Intonation </li></ul>
  4. 4. Importance of Good Listening <ul><li>One needs to listen carefully to receive a message or information sent through speech. </li></ul><ul><li>In order to get a clear and complete oral message, effective listening is a necessary process. </li></ul><ul><li>Good listening is important to ensure smooth and effective communication. </li></ul>
  5. 5. Good Listening Skills <ul><li>A ctive listening </li></ul><ul><li>Think about the clarity and completeness of the information. </li></ul><ul><li>What you can do: Ask questions </li></ul><ul><li>A ttentive listening </li></ul><ul><li>Be alert and interested </li></ul><ul><li>What you can do: Respond </li></ul><ul><li>A ccurate Note-Taking </li></ul><ul><li>Take notes of the details </li></ul><ul><li>What you can do: Make notes </li></ul>The 3 As of effective listening:
  6. 6. Summary <ul><li>Reflect on the importance of good speaking & listening in communication </li></ul><ul><li>Reflect on the 4 aspects to good speaking </li></ul><ul><li>Revise & practise the 3 A’s of effective listening </li></ul>

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