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Chapter 8 effective speaking n listening
 

Chapter 8 effective speaking n listening

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Chapter 8 effective speaking n listening

Chapter 8 effective speaking n listening

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    Chapter 8 effective speaking n listening Chapter 8 effective speaking n listening Presentation Transcript

    • The Importance of Good Speaking & Listening in Communication Communication Skills
    • Importance of Good Speaking
      • As speaking is the most common form of communication, it is important that one speaks clearly to transmit the message.
      • There are some aspects we need to look at to get our message across.
    • 4 Aspects to Good Speaking
      • Content
      • Completeness of information
      • Clarity
      • Simple words Short sentences
      • Good pace Correct pronunciation
      • Presentation
      • Grammar Proper salutation
      • Pleasant and clear voice
      • Tone
      • Suitable choice of words
      • Intonation
    • Importance of Good Listening
      • One needs to listen carefully to receive a message or information sent through speech.
      • In order to get a clear and complete oral message, effective listening is a necessary process.
      • Good listening is important to ensure smooth and effective communication.
    • Good Listening Skills
      • A ctive listening
      • Think about the clarity and completeness of the information.
      • What you can do: Ask questions
      • A ttentive listening
      • Be alert and interested
      • What you can do: Respond
      • A ccurate Note-Taking
      • Take notes of the details
      • What you can do: Make notes
      The 3 As of effective listening:
    • Summary
      • Reflect on the importance of good speaking & listening in communication
      • Reflect on the 4 aspects to good speaking
      • Revise & practise the 3 A’s of effective listening