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http://ow.ly/hsc9k, Are you using your customer community to deliver excellent support at a low cost? Get Satisfaction communities are dynamic, searchable resources for your customers to ask questions, report problems, share feedback, and give praise. In this webinar J.R. Cast of Rhapsody discusses how Rhapsody uses their customer community to create a great support experience for their customers.To extend our technology base to accommodate growth
and expedite new product development
2. To create more customer engagement in Get
3. To provide new tools to capture, engage, segment, and
directly communicate with customers
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