SlideShare is now on Android. 15 million presentations at your fingertips.  Get the app

×
  • Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
 

Support and Marketing Are Dead. Long Live the Voice of the Customer

by on Apr 26, 2013

  • 394 views

The old mindset of marketing and support being separate functions is not a formula for success. Imagine a world where both marketing and support hear, measure, and respond to the voice of the ...

The old mindset of marketing and support being separate functions is not a formula for success. Imagine a world where both marketing and support hear, measure, and respond to the voice of the customer. Join us for this eye-opening webinar that will explore how support and marketing can work together.

Hear Justin Pirie, Cloud Strategist at Mimecast, and Don Baron, Director, Business Development at Get Satisfaction, discuss this new frontier of the “voice of the customer."

You will learn:
What is the “voice of the customer?”
How can support and marketing leverage the voice of the customer?
How does Get Satisfaction’s community platform and Marketo’s marketing platform work together to drive customer acquisition and support?

Statistics

Views

Total Views
394
Views on SlideShare
394
Embed Views
0

Actions

Likes
0
Downloads
6
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via SlideShare as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
Post Comment
Edit your comment

Support and Marketing Are Dead. Long Live the Voice of the Customer Support and Marketing Are Dead. Long Live the Voice of the Customer Presentation Transcript