http://ow.ly/hsc9k, 15 Best Practices to Drive Community Attendance & Engagement , A Get Satisfaction customer community will help you deliver excellent customer support at a lower cost, drive product innovation, and acquire more customers. Our customers have achieved great results:
• Mint.com reduced support tickets by 75%
• TechSmith generated 1,200 product ideas from 445,000 participants
• Kiddicare brings customer conversations and praise to relevant places on their website
In order to achieve these results, you first have to promote your community and get your members to engage. The good news is, there are some proven best practices that make it easy to get people to your community and encourage them to interact with one another.
Check out our latest eBook, Playbook For Promoting Your Get Satisfaction Community And Driving Engagement to learn 15 best practices.
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