GERRY	  MILLER	  	  100	  W	  5th	  St	  Ste	  403	                                                                       ...
GERRY MILLER                                                                        – Page 2 –             •    Lead	  arc...
GERRY MILLER                                                                            – Page 3 –     Led	  all	  sales,	...
GERRY MILLER                                                                               – Page 4 –                  Sel...
GERRY MILLER                                                                 – Page 5 –•   Debates	  with	  Chief	  Archit...
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Gerry Miller Executive Resume

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Gerry Miller’s executive resume, detailing a wide range of accomplishments during a 20-year career.

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Gerry Miller Executive Resume

  1. 1. GERRY  MILLER    100  W  5th  St  Ste  403    Royal  Oak,  MI  48067   Mobile:  248/819-­‐0443  United  States  of  America   Email:  gerry@museholdings.com         BUSINESS  AND  TECHNOLOGY  VISIONARY    Uniquely   qualified,   visionary   Senior   Technology   Executive   delivering   more   than   20   years   experience   with  technology   startups   and   helping   growing   companies   improve   their   business.   With   both   COO   and   CTO   titles,  deep  hands-­‐on  technology  expertise  coupled  with  significant  business  talent  has  led  to  two  decades  of  success.  Technology   skills   include   deep   architectural   capabilities,   design   patterns,   Internet-­‐scale   application  development,  Cloud  Computing,  mobile  development,  Web  services,  AJAX,  JSON,  XML,  XSLT,  HTML5,  CSS3,  C++,   C#   5,   ASP.NET   MVC4,   .NET   4.5,   Visual   Studio   2012,   Eclipse,   LAMP,   SQLServer,   MySQL,   and   NoSQL,  leading  Agile  teams,  distributed  ALM,  managing  outsourced  development,  TDD,  both  with  teams  and  solo.  Business   skills   include   identifying   creative   operational   and   strategic   improvements;   specifying   key   metrics  and   success   criteria;   building   and   motivating   strong   teams;   executive,   board,   and   investor   management;  fundraising;  M&A;  and  providing  detailed  implementation  and  execution  plans.    Through   relentless   execution   and   commitment   to   results,   clients   experience   successful   projects   with   reduced  costs,   improved   operating   efficiency,   higher   revenue   and   profitability,   improved   client   and   employee  satisfaction,  stronger  competitive  positioning,  and  better  alignment  with  true  business  potential.    Clients   have   included   Aspen   Marketing   Services,   Progressive   Insurance,   IBM,   State   Street   Bank,   Microsoft  Corporation,  General  Motors,  BankBoston,  Victoria’s  Secret,  Bank  One,  the  Commonwealth  of  Massachusetts,  Fidelity   Investments,   Ford   Motor   Company,   Amway/Quixtar,   Wyeth   Pharmaceuticals,   Datastream  Corporation,   The   Foxboro   Company,   Allendale   Insurance,   Perceptron,   PC   Connection,   Rational   Software,   AG  Edwards,   H&R   Block,   Juno   Online   Services,   Stream   International,   Boston   Housing   Authority,   Lotus  Development,  and  many  more  across  a  diverse  range  of  industries.         PROFESSIONAL  ACCOMPLISHMENTS  Cloudticity  –  Royal  Oak,  MI     2011  –  Present   FOUNDER  &  CHIEF  TECHNOLOGY  OFFICER   Cloudticity  is  a  Muse  Holdings  portfolio  company  dedicated  to  helping  companies  "Wrangle  the  Cloud."   Cloudticity  provides  consulting  services  focused  on  developing  applications  in  the  cloud,  with  an   emphasis  on  Amazon  Web  Services  and  Microsoft  Azure.  Cloudticity  is  also  building  a  comprehensive   suite  of  cloud  management  software.     Selected  Results:   • Architected  Aspen  Marketing  Services’  next  generation  of  marketing  technology,  the  cornerstone   of  their  $300MM  business  and  a  key  differentiator  in  their  recent  acquisition  by  Epsilon  /  ADS.  
  2. 2. GERRY MILLER – Page 2 – • Lead  architect  and  developer  of  upcoming  cloud-­‐based  music  discovery  service   http://www.detour.fm.  Muse  Holdings,  LLC  –  Royal  Oak,  MI     2008  –  Present   FOUNDER   Focused  on  providing  tactical  consulting  and  funding  to  early  stage  startup  companies,  advising  growth   stage  companies  on  business  scalability,  building  strategic  relationships,  assisting  in  turnaround   situations,  and  driving  success  and  shareholder  value  across  the  spectrum  of  clients.   Selected  Results:   • Launched  Cloudticity,  a  leading  innovator  providing  cloud  computing  software  and  services.   • Led  the  architecture,  design,  and  implementation  of  AVAbahn’s  dealer  management  system   (DMS)  and  Contracts  Management  applications.   • Devised  the  strategy  that  raised  over  $360,000  in  startup  capital  for  WorkingHabitat.com,  then   acted  as  Chief  Technology  Officer  to  get  the  funded  company  operational.       • Devised  the  investment  strategy  that  raised  over  $500,000  for  Esmeralda  Distillery,  makers  of  the   award-­‐winning  Obsello  Absinthe  and  Port  of  Barcelona  gin.    Granted  board  seat  for  continued   advisory  capacity.   • Advisory  board  member  of  CityDrip,  an  innovative  new-­‐media  advertising  company  focused  on   selling  local  and  national  ads  intermingled  with  local  content,  delivered  to  Internet-­‐connected   televisions  strategically  placed  at  restaurants  and  medical  facilities.     • Built  the  business  plan  that  allowed  Cubekind  Entertainment  to  begin  participating  in  the  $1.8B   market  for  virtual  goods  in  video  games.    First  Facebook  application  released  January  2010.   • Helped  Harmonie  Park  reinvent  themselves  from  a  Detroit-­‐based  music  and  video  production   facility  to  a  full-­‐blown  communications  and  marketing  firm.   • Asked  to  join  the  Investment  Review  Board  at  Oakland  University  INCubator  to  drive  continued   innovation  and  aid  in  capital  raises  for  startup  companies.   • Managed  technology  sales  and  strategy  for  Global  Impact  Group,  a  global  commerce  consulting   and  services  firm.    ePrize  LLC  –  Pleasant  Ridge,  MI     2007  –  2008   CHIEF  OPERATING  OFFICER   At  the  world’s  #1  Interactive  Promotion  Agency  reversed  a  cycle  of  negative  profitability  and  cash  flow,   declining  client  satisfaction,  worsening  attrition  rates,  and  significant  quality  problems.    Through   strategic  reorganization  coupled  with  significant  technology  architecture,  quickly  and  effectively  resolved   all  issues  within  one  year.  
  3. 3. GERRY MILLER – Page 3 – Led  all  sales,  production,  project  management,  development,  technology,  and  product  development   groups,  with  approximately  300  people  in  managed  departments.    Managed  sales  across  offices  in  New   York,  Los  Angeles,  Chicago,  Dallas,  Detroit,  and  London.    Grew  company  to  350  employees  and  nearly   $70MM  in  revenue.    Delivered  a  record  1.2  billion  page  views  across  184  million  unique  visitors  while   deploying  1,366  promotions,  a  70%  year-­‐over-­‐year  increase.   Selected  Results:   • Drove  year-­‐over-­‐year  revenue  growth  of  38%,  with  continued  double-­‐digit  revenue  growth  to   $68.8MM  in  2008.   • Improved  operating  efficiency  from  49%  to  70%  in  just  over  one  year,  resulting  in  achieving   EBITDA  goals  months  ahead  of  projections.   • Improved  quality  of  client  deliverables  by  44%,  and  system  uptime  to  99.98%,  resulting  in  a   doubling  of  client  satisfaction  using  industry  standard  measurements.    Client  satisfaction  is  now   on  par  with  companies  such  as  Ritz  Carlton.   • Launched  ToyBox™  2.0,  a  revolutionary,  proprietary  Software  as  a  Service  platform  that  now  runs   ePrize’s  promotions.    ToyBox™  2.0  allows  the  automated  building  and  deployment  of  promotions,   dramatically  reducing  the  time  required  to  deploy  while  improving  quality,  scalability,  and   effectiveness.   • Developed,  designed,  and  deployed  a  new  sales  process  and  management  system  that  resulted  in   a  40%  increase  in  net  bookings.   • Designed  a  new  performance  management  system  that  clearly  tied  each  employee  to  specific   roles,  responsibilities,  and  measurable  accountabilities.   • ePrize  won  nearly  20  awards  during  tenure,  including  Inc.  500  membership,  Ernst  &  Young’s   Entrepreneur  of  the  Year,  Red  Herring’s  Top  100  Technology  Companies,  and  Metropolitan   Detroit’s  101  Best  and  Brightest  Companies  to  Work  For.   • Raised  overall  employee  satisfaction,  reduced  average  weekly  hours  worked  across  the  company,   lowered  attrition  rates,  and  never  lost  a  direct  report.    Rated  10  out  of  10  in  employee  survey  of   manager  effectiveness.    Microsoft  Corporation  –  Southfield,  MI     1999  –  2007   GLOBAL  BUSINESS  MANAGER,  GENERAL  MOTORS  (2004  –  2007)   CHIEF  TECHNOLOGY  OFFICER,  US  CENTRAL  REGION  (2002  –  2004)   PRACTICE  MANAGER  (2000  –  2001)   PRINCIPAL  CONSULTANT  (1999  –  2000)   Recruited  to  Microsoft  Consulting  Services  initially  as  a  Principal  Consultant.    During  numerous  client   engagements  quickly  rose  to  prominence  for  both  technology  and  business  acumen.    Successfully  helped   vastly  diverse  enterprises  including  Dow  Chemical,  General  Motors,  and  H&R  Block,  with  large-­‐scale   technology  decisions,  architecture,  and  deployments.  
  4. 4. GERRY MILLER – Page 4 – Selected  Results:   • Within  three  years  grew  annual  revenue  from  General  Motors  from  $20MM  to  over  $100MM,   including  software,  services,  and  online  advertising.    GM  became  MSN’s  number  one  advertiser.   • Developed  and  presented  Service  Oriented  Technology  webinars  with  CTO  of  Boston  Consulting   Group,  then  resold  this  content  to  Booz  Allen,  McKinsey,  Bain,  and  Deloitte.   • Published  numerous  articles  in  technical  and  trade  journals,  and  co-­‐authored  a  book  on  Service   Oriented  Architecture  during  CTO  tenure.   • Devised  and  executed  upon  a  strategy  that  resulted  in  $10MM  incremental  annual  revenue  from   Dow  Chemical.   • Lectured  and  consulted  extensively  worldwide  as  a  leading  expert  in  .NET  development,   enterprise  architecture,  service  oriented  architecture,  and  Internet-­‐scale  development  and   deployment.   • Reversed  negative  P&L  within  three  months  of  being  named  Practice  Manager,  quickly  making   the  130-­‐member  group  the  most  profitable  in  the  United  States.    The  Clarity  Group,  Inc.  –  North  Andover,  MA     1992  -­‐  1999     FOUNDER  &  PRESIDENT   Started  in  1992  with  just  two  people  working  from  their  basements,  The  Clarity  Group  quickly  grew  to  a   100-­‐person  consulting  firm  with  $10MM  in  aggregate  revenues.    As  Founder  &  President  led  100%  average   annual  growth,  serving  in  all  business  capacities  as  the  company  developed.    Led  sales,  architecture,   strategic  development,  and  remained  deeply  involved  in  the  largest  technology  projects.    Clients  included   such  Fortune  500  companies  as  State  Street  Bank,  Microsoft  Corporation,  BankBoston,  Fidelity,  and  IBM.         ACCREDITATIONS     • Regular  presenter  at  industry  events  across  the  world.   • Board  memberships  include  Esmeralda  Distillery,  CityDrip  Advisory  Board,  Oakland  University   INCubator  Investment  Review  Board,  and  the  Great  Lakes  Chamber  Music  Society.    Former  technology   committee  member  at  Lighthouse  of  Oakland  County.   • “Web  Services  in  Service  Oriented  Architectures”  chapter  in  the  book  Management  of  the  Object-­‐ Oriented  Development  Process,  Drs.  Liu  &  Roussev,  Idea  Group  Inc.  2005.   • “.NET  vs.  J2EE”  article  published  in  Communications  of  the  ACM,  June  2003.   • Panel  presenter  on  .NET  vs.  J2EE  for  web  services  at  IEEE  SAINTS  conference,  2003.  
  5. 5. GERRY MILLER – Page 5 –• Debates  with  Chief  Architect  of  Sun  ONE  at  London  Business  School,  University  of  Virginia,  Boston   College  (co-­‐sponsored  by  Harvard  and  MIT),  Boston  University,  Arizona  State  University  and   University  of  Wisconsin,  2002-­‐2003.  • Televised  presentation  for  2002  Visual  Studio  .NET  launch.  • Keynote  speaker  at  1998  Microsoft  Professional  Developer’s  Conference  in  Denver,  CO.  • Keynote  speaker  at  1998  Visual  C++  Developer’s  Conference.  • Member,  joint  ANSI/ISO  committee  for  C++  standardization.  

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