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Gerrycochran51110

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    Gerrycochran51110 Gerrycochran51110 Presentation Transcript

    • GERRY D. COCHRAN
      4300 Kelly Circle Drive
      Commerce Township, MI 48390
      Phone: 248-921-8906
      gerrydcochran@gmail.com
    • PROFESSIONAL EXPERIENCE
      Training Manager and Applications Engineer, BLM Group USA Corp. 2006 - 2009
      Customer Service Representative, Citigroup 2001 - 2006
      Technical Trainer/ Program Manager, Rofin-Sinar Laser, Plymouth, M 1992 - 2001
      Supervisor, Johnson Controls, Ann Arbor, MI 1988 -1992
      Staff Sergeant, E-6 Section Chief, United States Army 1975-1978 & 1980-1988
    • Training Manager and Applications Engineer
      BLM Group USA Corporation, Wixom, MI
      • Designed, launched, and managed two new training facilities.
      • Originated, developed, and designed all training programs and training resources for employees and
      clients in North America using multi-media training methods.
      • Globally collaborated with clients, manufacturers, designers, and suppliers, to systematically update t
      the training needs of clients and employees. This optimized performance and productivity on multi-axes
      CNC controlled machines and its specialized CAD/CAM software.
      • Mentored and taught a highly professional service team, which significantly improved client satisfaction
      ratings.
      • Reduced warranty cost 50% by implementing a well-engineered New Equipment Training program.
      • Constructed an equipment application department to research, diagnosis, and formulate, answers to
      clients processing problems.
      • Established an equipment demonstration program for trade shows, which was also used by the sales
      department for potential clients.
      Trainer/Program Manager/Field Service Engineer
      Rofin-Sinar Laser, Plymouth, MI
      • Implemented course design and curriculum development of four separate product lines.
      • Expanded educational programs by creating eight new training programs for five separate product
      lines, which increased training revenue by 15%.
      • Over eight years experience in analyzing and interpreting failure symptoms in electronics, electrical
      (including high voltage), mechanical and optical systems. 
      • Experience in HF, DC, and RF CO2 laser and laser applications. 
      • Designed and implemented new equipment training programs to a globally diverse clientbase using
      various types of medias.
      • Trained client trainers and mentored new field service employees.
      • Provided technical support and training to customers. 
      • Responsible for performing field service, diagnosis, repairs and new equipment installation of
      industrial lasers, systems and accessories at customer sites.
    • EDUCATION
      Bachelors of Business Administration
      William Tyndale College, Graduated Cum laude 2001
      Electronics Engineering Technology
      National Institute of Technology, Graduated Valedictorian 1992
      United States Army, E-6 Section Chief
      Fire Support Sergeant (13F), Section Chief
      Field Artillery Surveyor-(82C) Computer 1988
      ADDITIONAL PROFESSIONAL DEVELOPMENT
    • TECHNICAL TRAINING PROFESSIONAL
      GOAL
      A position in training where my leadership, experience, and education would increase value to the company’s mission and exceed customer’s expectations.
      SUMMARY
      Technical training professional with eighteen years experience in program development, performance improvement, and project management. Exceptionally skilled at simplifying complex materials and developing concise and comprehensive instructions. Experienced in developing training for a variety of courses for a diverse customer base. Proven ability to improve performance by analyzing training needs, evaluating current processes, and incorporating changes to increase quality, performance, and optimize workflow. Demonstrated the ability to surpass targeted goals and exceed customer's expectations.
      PROFILE
      Dynamic Training and Development Leader with strong investigative, communication, and problem solving skills, rapidly finding results and solving problems to benefit all.
    • ACCOMPLISHMENTS
      • Successfully designed, launched, and managed two new training facilities.
      • Responsible for the originating, developing, and organizing all training programs and resources for employees and clients in North America.
      • Interfaced globally with manufacturing, designers, and suppliers to train clients and employees on the operation, maintenance, safety, and repair of multi-axis CNC controlled machines and specialized CAD/CAM software.
      • Responsible for the training of a highly professional service team, which significantly improved customer satisfaction ratings.
      • Responsible for launching equipment application improvement and development department.
      • Reduced warranty cost notably by implementing a well-engineered New Equipment Training program.
      • Created eight new training programs for five separate product lines, which increased training revenue by 15% and completed 23% ahead of schedule.
      • Conducted and coordinated all training programs and materials, reducing the cost that saved the company 245% in training expenditures.
      • Implemented programs in time and materials management that resulted in a 22% savings in time and 34% savings in materials costs.
    • EDUCATION AND TRAINING
      Walsh College March 2010
      Fundamentals of Project Management
      Introduction to Six Sigma and Quality
      William Tyndale College December 2001
      Bachelors of Business Administration
      Graduated Cum laude
      National Institute of Technology July 1992
      Electronics Engineering Technology
      Graduated Valedictorian
      Dale Carnegie Education May 2004
      Course Completion Certificate
      Western Michigan University October 1996
      Train the Trainer Certification Diploma
      Washtenaw Community College 1990 -1992
      Chemistry and Mathematics, Course Work 20 Credit Hours
      Lakeland College 1979 -1980
      Civil Engineering, Course Work 30 Credit Hours
      Primary & Basic Non-Commissioned Officers Course 1982 & 1987
      III Corps Fort Hood, Texas
      Leadership and Organization Development
    • COMMUNITY INVOLVEMENT
      American Legion-Walled Lake
      V.F. W.-Walled Lake
      Habitat for Humanity-Detroit
      Relay for Life-West Bloomfield
      Volunteer at Detroit Public Broadcasting Services
      Crop Walk-West Bloomfield/Farmington Hills
      Volunteer Coordinator at Career Solutions Workshop-Southfield