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    Sales training Sales training Presentation Transcript

    • “Those who wait on the Lord shall renew their strength: they shall mount up with wings like Eagles, they shall run and not be weary, they shall walk and not faint.” Is 40:31An Eagles‟ View The eagle stood proudly on the edge of his nest. As he gazed at the mountains and valleys before him, the eagles thoughts returned to his of What childhood. He could remember clearly his first attempts at flight. Time and time again he had fallen out of control towards the rocks below. Time and time again his ever vigilant mother We do … was there to save him. The eagle recalled asking her, “Whats wrong? Am I not as powerful as you have led me to believe?” His mother‟s answer would provide for him one of the most extraordinary moments of his life. Sensing that he was at last ready, she had revealed the eagle‟s secret… “All eagles were born to Soar. It is why we were created. Our power, however comes not from what we can see, it is in the unseen. It is the wind, not our wings, that lifts us to the high places. It is our vision, not our eyes, that make us rulers of the skies. But, above all these, it is our spirit, not our speed, that leads us to be strong and free.” David McNally The Eagle‟s Secret Enter Solutions to help people grow and businesses Soar!
    • The group focuses in 3 core competencies People Performance ProfitIn functional areas of:Sales & Marketing, HR & Organizational DevelopmentCovering: Hiring &Recruitment Training & Development Management Consultancy
    • Helping People Grow & Enabling businesses Soar is our objective As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • Our Group As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based on proven,result-producing methodologies that are anchored to your organizations objectives, by ensuringmaximum value. Our core competency is the ability to educate & inspire people to perform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based on proven,result-producing methodologies that are anchored to your organizations objectives, by ensuringmaximum value. Our core competency is the ability to educate & inspire people to perform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based onproven, result-producing methodologies that are anchored to your organizations objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people toperform, thus enabling people Grow and helping your business Soar in today‟s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”
    • Intro Home Our USP! Contact Exit
    • Gerard Assey, is a graduate in Economics, a PGDin Management (HRD), a Distinction holder inAdvertising at the LCCI, London – UK; holdsseveral International Diplomas in Sales, Training& Teaching, and is a „Fellow‟ of the prestigious„Institute of Sales & Marketing Management‟-UK, a Certified NLP Practitioner, a „CertifiedTrainer‟, an „Accredited ManagementTeacher‟, and a „Certified ManagementConsultant‟- (the International credentials of a professionalmanagement consultant, awarded in accordance with globalstandards of the ICMCI);Gerard is also a Member of the „Institute ofManagement Consultants‟ with several yearsexperience in varied industries, both in India &Abroad.He holds an „Etiquette Consultant‟ Certificationfrom the USA and was a recipient of a scholarshipfor extensive training in Japan on „CorporateManagement for India‟. Founder Intro Home Our USP! Contact Exit
    • Gerard Assey is Chief Executive of the group:Citius, Altius, Fortius Unlimited- an organizationfocusing on 3 Core Competencies: People.Performance. Profit, in functional areas of Sales &Marketing, HR & OrganizationalDevelopment, covering Recruitment, Training &Consultancy!Besides public programs conductedregularly, both in India & Abroad, he has some ofthe top names as clients whom he services fortheir in-house needs including reputed names like„Airtel‟- Bharti Cellular Ltd, ITC Ltd, Confederationof Indian Industries (CII), MRF, MurugappaGroup, ACC Cements Ltd, Dubai Institute ofBusiness Management, ETA-Ascon UAE, TataTeleServices Ltd, DHL Express, BSNL, GetitInfomediary Ltd, Viveks‟ Group, Indian Terrain (ACelebrity Fashions Group), Sify, LKPForex, TANSTIA-FNF Service Centre and theAmalgamations Group, together with Institutionssuch as the Stella Maris College & The MadrasChristian College to name some.He is also an External Examiner to the Loyola FounderCollege. Intro Home Our USP! Contact Exit
    • His program & website: www.CollectionSkills.Comis the only one in this part of the world to befeatured in the ‘Collections & Credit RiskMagazine’-USA, under ‘Who’s Who in Training’!Gerard is author of 2 books: „BITE-SIZED BITSON COMMON SENSE MANAGEMENT‟‟ and„HEART to HEART on Life‟s Principles‟ with hisupcoming book „COLLECT THE MONEY YOUARE OWED!‟ to be released shortly, besidesregularly contributing to business & trade journals,including international ones such as the „CreativeTraining Techniques‟ and the „Sales News‟ of theU.S.A.He is also a member of several prestigious bodies& trade associations, having participated in manyConferences & Workshops in India & abroad. Founder Intro Home Our USP! Contact Exit
    • Prior to his last assignment, Gerard hada 3-year stint in the Middle East as aConsultant with a leading BritishConsultancy Firm.More details on what his organizationdoes can be seen on his websites:www.Sales-Training.in,www.EtiquetteWorks.inwww.CollectionSkills.comwww.RetailSalesTraining.inwww.SalesTrainingIndia.comwww.ManualPreparation.comwww.FirstContactAcademy.comwww.Skills2Win-Just4Teens.comwww.SalesAndMarketingRecruiter.com FounderIntro Home Our USP! Contact Exit
    • We are committed to fulfill our PURPOSE with PASSION by providing: High Quality Hiring & Practical Training & Development Solutions in 3 Core Competencies: People  Performance  Profit There by helping people GROW, Mission And enabling their businesses SOAR!Intro Home Our USP! Contact Exit
    • The TeleconSELLtant ConSELLtancy SolutionsCollection Sales &Skills Marketing RecruiterFirst Contact Skills To WinAcademyEagle DirectionSecrets ConsultancyEtiquetteWorks! The Intro Home Our USP! Contact Exit Group
    • „The conSELLtant„ was founded as a fresh alternative to traditional Sales Training, in response to an overwhelming market need for highly focused sales training, designed to target and impact the key performance measures most important to your company, and to empower your sales team & management with specific skills they need to meet or exceed their goals & objectives. Our Sales Programs therefore ensure that participants receive the specific content they need to affect lasting changes in As Theodore attitude and Sales behavior, and that they derive maximum Leavitt-Prof of Marketing at Harvard University states in his book „The Marketing business value from their investment of both time & money. Imagination‟- “The purpose of business is to create & keep a customer”. Sales Training – Field David McNally, Author of the best seller „Even -Retail in Detail Eagles needs a Push‟ adds: “Profit is not the purpose of a business. Profit is a dynamic incentive -Telephone (Basics Skills &Advance) and motivator for being in business-for it to grow and remain healthy-profits are obviously -Media Sales Training essential…….or in other words well-served -Financial Advisors Sales Training and satisfied customers build profitable, lasting businesses”. -Insurance Selling -Tele-marketing Coaching Skills for Sales Managers Managerial Skills for Frontline Sales Managers Customer Service -Complaints -Front Office / Reception Skills -Tele-Answering Skills Visit us on: www.Sales-Training.inIntro Home Our USP! Contact Exit www.RetailSalesTraining.in www.SalesTrainingIndia.com
    • Intro Home Our USP! Contact Exit
    • Specialists in Professional training skills for Collection/Prevention of Bad Debt Public / in-house Training of Freshers for a Career in Collection. Need Collectors? ACT will help hire/ train for you!! Visit us on:Intro Home Our USP! Contact Exit www.CollectionSkills.com
    • The School for Front Office / Reception Skills …..because UR the First Contact! „Empowering Secretaries-The Effective Secretary!‟ As the saying goes…‟Behind every successful Manager is an efficient Secretary!‟ Visit us on:Intro Home Our USP! Contact Exit www.FirstContactAcademy.com
    • Business Manuals for Busy Managers! – Only at www.ManualPreparation.com Unwritten or unclear policies can lead to miscommunication, inconsistent treatment of employees and morale problems within the organization… And a lot of unhappy customers externally! Well-developed policy manuals on the other hand will ensure greater consistency within the management team; is an efficient method of training supervisors on policies and procedures, and will become an easy reference manual for your supervisors. And for your customers- it will provide a clear set of guidelines on the use of your products! www.ManualPreparation.com specializes in taking care of the „Time & Manpower‟ consuming parts that most organizations have a problem with, particularly in the preparation of lengthy manuals, covering not just for Internal use like: Personnel & HR, Induction, Job Description, Training, Sales Policy, Customer Service, Credit Control Policy, Quality Manuals etc…to name a few!... But also for your Customers & External users covering: User friendly- Guides, Instruction & Maintenance Procedure Manuals Visit us on:Intro Home Our USP! Contact Exit www.ManualPreparation.com
    • Time Management Goal Setting Team Work & Team Building Motivation Leadership Winning in Life Failing Gracefully Business Etiquette / Professional Manners Energizers / GamesIntro Home Our USP! Contact Exit
    • Specializing in lead generation for high techfirms, manufacturer, distributors, sales and serviceorganizations, and software published and dealersLead GenerationDatabase Building/ CleaningAppointment SettingSurveys/Market ResearchTest MarketingTele-SellingIntro Home Our USP! Contact Exit
    • As our name says …is dedicated to providing recruitment of exceptional Sales & Marketing personnel & Management for all industries. By Sales Professionals-For Sales Professionals! FOR EMPLOYERS We find / hire / train Sales Professionals for you! –Freshers / Experienced. We conduct campus recruitments on your behalf! North Americas #1 provider of web based assessments for testing sales people Visit us on:Intro Home Our USP! Contact Exit www.SalesAndMarketingRecruiter.com
    • For Sales Related Activities: DESIGNING: Incentive Plans / Awards / Rewards / Recognition Programs Visual Sales Aids / Sales Tools Profiling of Customers ORGANISING: Picnics / Get-together for Sales Conferences / Launches, including logos / themes Sales Contests / Quizzes Games / EnergizersIntro Home Our USP! Contact Exit
    • Management ConsultancyContinuous improvement & frequent changes are essential ifa company is to maintain it‟s competitive position.By taking an independent view of an organization andconcentrating on our 3 core competencies – People /Performance / Profit, we can help raise it‟s standards andimprove operating effectiveness.Intro Home Our USP! Contact Exit
    • Personnel & HRD SystemsSelection & Recruitment SystemsAssessment Services-Profiling, Evaluation, Assessment, Aptitude TestsHRD Systems & ProceduresPersonnel & HR ManualsAppraisal SystemsJob Description ManualsPerformance Management & Enhancement SystemsManagement Trainee SchemesEmployee Perception SurveysEmployee Suggestion SchemesMotivational Programs & EventsIntro Home Our USP! Contact Exit
    • Training & Management DevelopmentTraining Need Identification & AnalysisDevelopment & Monitoring of TrainingTraining Content PreparationDesign & Execution of Training ProgramsTraining Evaluation & AssessmentIntro Home Our USP! Contact Exit
    • Corporate Strategy & Organizational DevelopmentSales & Marketing StrategizingCustomer Perception SurveysCustomer ProfilingTele-Calling Services-Inbound/OutboundCustomer Service Tools & ProgramsDevelopment of Reports & Systems for Sales MonitoringSales Performance Measuring ToolsDesign of Awards/Rewards/ Incentive ProgramsIntro Home Our USP! Contact Exit
    • For a Polished Professional Image! ("…Because people make 90% of their lasting impressions in the first 90 seconds!") -Business & Social Etiquette Skills for Adults -Business Dining Skills for Adults -Etiquette & Personal Grooming for Teens/College Grads -Dining Skills for Teens/College Grads Public & In-house Programs to suit your needs Visit us on:Intro Home Our USP! Contact Exit www.EtiquetteWorks.in
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSEMANAGEMENT”, besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!”and “Heart to Heart on Life‟s Principles” to be released shortly. Collect the Money You are Owed! Writer & Intro Home Our USP! Contact Exit Author
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Hearton Life‟s Principles” to be released shortly. Caring For Your Customer Writer & Intro Home Our USP! Contact Exit Author
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSEMANAGEMENT”, besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!”and “Heart to Heart on Life‟s Principles” to be released shortly. But he kept right on talking Writer & Intro Home Our USP! Contact Exit Author
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSEMANAGEMENT”, besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!”and “Heart to Heart on Life‟s Principles” to be released shortly. Goal For Setting Success Writer & Intro Home Our USP! Contact Exit Author
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSEMANAGEMENT”, besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!”and “Heart to Heart on Life‟s Principles” to be released shortly. Interviewing and Selecting Marketing Personnel Writer & Intro Home Our USP! Contact Exit Author
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”,besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Hearton Life‟s Principles” to be released shortly. Motivation Writer & Intro Home Our USP! Contact Exit Author
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSEMANAGEMENT”, besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!”and “Heart to Heart on Life‟s Principles” to be released shortly. But He kept Right On Talking Writer & Intro Home Our USP! Contact Exit Author
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSEMANAGEMENT”, besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!”and “Heart to Heart on Life‟s Principles” to be released shortly. Problem Solving Writer & Intro Home Our USP! Contact Exit Author
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSEMANAGEMENT”, besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!”and “Heart to Heart on Life‟s Principles” to be released shortly. Bite-Sized Bits on Common-sense Management Writer & Intro Home Our USP! Contact Exit Author
    • A regular contributor to business & trade journals, including international ones such as the „CreativeTraining Techniques‟ and the Sales News‟ of the U.S.A., Gerard is also an author of a bookpublished by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSEMANAGEMENT”, and “Heart to Heart on Life‟s Principles” besides his upcoming book“COLLECT THE MONEY YOU ARE OWED!” to be released shortly. Heart to Heart On Life‟s Principles! Writer & Intro Home Our USP! Contact Exit Author
    • OUR USP! What makes us different? •Small -Personal attention provided •Focus -Only on Core Competencies (Being able to decline opportunities outside the core areas) •Value -Quality of service-Deliver more than our promise! Value that will result in the desired change •Professionalism -Understanding of needs-Respect for clients time Ethical,Integrity, Confidentiality •Continuous Learning & Development -For Client & Self, with not just the Best Practices…but, the Next Practices!! All of the above leading to a lasting relationship with the client, resulting in: Mutual Trust Repeat Business ReferralsIntro Home Our USP! Contact Exit
    • Testimonials Participants to our Public Programs have been from organizations such as: Tata Consultancy Services ABN Amro Bank-UAE HoneyWell-UAE HDFC Bank Taj Group of Hotels Malayala Manorama Publications First Leasing Co of India Ltd Redington India Ltd Ricoh India Ltd Mahindra Holidays & Resorts India Ltd Larsen & Toubro Limited SDB CISCO (India) Limited Grundfos Pumps (I) Pvt LtdIntro Home Our USP! Contact Exit
    • Testimonials Participants to our Public Programs have been from organizations such as: Venus Water Heaters CavinKare Ltd Vestas RRB India Ltd MRF Ltd Castrol (India) Ltd TVS Electronics Ltd Cognizant Technology Solutions India Ltd Earnest & Young Ma Foi Management Consultants Ltd A.F.Ferguson & Co Sanyo LSI Technology GRT Group Royal EnfieldIntro Home Our USP! Contact Exit
    • Testimonials Few Top Clients where we’ve conducted specific assignments include: Getit Yellow Pages Dubai Institute of Business Management-UAE Air Tel (Bharti Cellular) ITC Ltd, MRF Ltd, Murugappa Group TVS Group ETA Ascon-UAE Tata Tele Services Ltd ACC Cements Indian Terrain Pvt Ltd (Part of the Celebrity Fashions) DHL Express SICOM Mauritius MCB Bank MauritiusIntro Home Our USP! Contact Exit
    • Testimonials Few Top Clients where we’ve conducted specific assignments include: BSNL (Chennai Telephones) Chettinad Group (Future Schools Project) GEA Energy Systems Viveks Group Tropical Agro Systems (Jhaver/Tablets India Group) TANSTIA-FNF Speed-A-Way (Amalgamations Group)Intro Home Our USP! Contact Exit
    • Testimonials Gained enough on logical steps of selling S.M.Sathiyan Indian Terrain Clothing Pvt Ltd Executive – Marketing Yes…liked the program..The video was easy to relate to real life. G.Aparna Lakshmi Business Development Manager CavinKare Private Limited I have learnt that Customer Retention translates into direct profits. I would give it a “9” in a scale of 1-10. Prashanth.N Engineer-Sales & Marketing GEA Energy System (India) Ltd A totally well organized programme! Babita.L Team Leader, Taj Group of Hotels Program was good. Keep it up! M.Gokul Dy. Manager, Castrol India Ltd,Intro Home Our USP! Contact Exit
    • Testimonials Helped me understand...& how to deal with complaints. S.Karthik Asst. Manager, Wheels India Ltd Excellent Presentation! Good training like this helps us a lot. Mr.Amitesh Bhallalia Manager Venue Operation / Sales -Mahindra Club Resorts Ltd One of the BEST programs attended by me ...Very Educative, Exciting.., Excellent & very helpful to improve skills.. Extensive knowledge & attitude changing program, Can be very very productive if implemented.., ...Well absorbing & inspiring! One of the best for getting the know-how of how to sell! Excellent!...He sold himself to us very well, A good learning process..very motivating to all A few comments on the Program: Professional Selling Skills from the Sales Teams (of the 3 Regions across India) of LKP Forex LtdIntro Home Our USP! Contact Exit
    • Testimonials “Informative …gained enough new information/insights on being more aggressive & not let the customer take an upper hand!” Madhu Ramaswamy Credit Manager/Controller Norwich Union Insurance(Gulf) “The Program was very well presented… The best… better than the rest!” Ramullah Manager – Collections ABN Amro Bank Dubai “Excellent!” M.Subramanya Executive – Credit Control ETA-Melco Dubai “I rate this program A+..” T.K.Simon Customer Service Supervisor HoneyWell Sharjah-UAEIntro Home Our USP! Contact Exit
    • Testimonials “Very good program!!” “Very useful to our business” “Extremely well & informative” “Overall..it‟s Superb!” “Your Action Plan is very much informative” Definitely very encouraging, valued data &.. professional!” Very useful… pl don‟t miss it!!” Comments from the collection Team of: Vivek Hire Purchase & Leasing Ltd. “Really worthful for my career in Collections” Very Good… rating 5/5” “This program is simply superb!” “This is the first time that a program has been designed covering collection aspects…very good!” “Gained enough info in collection skills, follow-up & agency mgmt” “Fantastic one!” Comments from the Collection Team of TATA TELE-SERVICES LTD, After attending the program on ‘Prevention/Collection of Debt & Management of collection Agencies’Intro Home Our USP! Contact Exit
    • Testimonials “…A good program for Collection Officers to improve their skills!! V. Muthuraja, Officer – Risk Management, HDFC Ltd. “…Excellent!” Rate this program 5/5 as we learnt lots of new & useful things…improve our confidence level!” “A lot was gained..” “I rate this program.. EXCELLENT!” “A good program to improve Collection Skills” “Fantastic, Supeb!!” Comments from the entire ‘AIRTEL’ Collection Team after attending a program on ‘Prevention/Collection of Debt & Management of collection Agencies’ “Very Good” K.Ramachandran Senior – Accountant Sales Grundfos Pumps India Pvt Ltd.Intro Home Our USP! Contact Exit
    • Testimonials “Excellent…will help in building up confidence..”, “…follow-up without losing the customer..”, “Now I have enough concepts to apply..” “Terrific!” “An inspiring program that stirs one to collect & enjoy doing so!!” – Some comments from the WD’s (Kerala) of ITC Ltd The Collection Skills program on „Prevention and Collection of Bad Debt‟ was “Fantastic” “Very enlightening” “Very much Interactive” “Very good experience” “Very informative and will be of great help” “A lesson to be implemented immediately” “We have the tools to implement in routine operation” “Very good & innovative for our company… excellent” Some comments from the All India Managers of LKP Forex Ltd (now Thomas Cook) (Program held at their Annual meet at the InterContinental Grand Resort –Goa)Intro Home Our USP! Contact Exit
    • Testimonials „Collection Skills‟ was a great training program – keep it up – it realy gave ways to prevent bad debt. Informative, educative and important aspects of business was brought forward! Latha Kamath Grundfos Pumps This program on Collection Skills was excellent. It allowed us to introspect and pick up new ideas Ashwin Rao ACC Cements Ltd "...Overall I had a had a v.good lerning experience. The program was throughout interesting & informative, particularly the self motivation part I liked!" Chitra Satishkumar Sundaram Home Finance LtdIntro Home Our USP! Contact Exit
    • EVEN EAGLES NEED A PUSH! Contact The Eagle gently coaxed her offspring towards the edge of the nest. Her heart quivered with conflicting emotions as she felt their resistance to her persistent nudging. “Why does the thrill of soaring have to begin with the fear of falling?” she thought. This ageless question was still unanswered for her. As in the tradition of the species, her nest was located on the shelf of a sheer rock face. Below there was nothing but air to support the wings of each chills. “It is possible that this time it will not work!” she thought. Despite her fear, the eagle knew it was time. Her parental mission was all but complete. There remained one final task-the PUSH! The Eagle drew courage from an innate wisdom… Until her children discovered their wings, there was no purpose in their lives. “Until they learned how to SOAR they would fail to understand the privilege it was to have been born an EAGLE.” The PUSH was the greatest gift she had to offer. IT WAS HER SUPREME ACT OF LOVE. So one by one she pushed them, and they FLEW!! Like the EAGLE too, without that PUSH, we wouldn‟t have the opportunity to grow and SOAR. I therefore encourage you to face the future ahead with an eye of an Eagle on the UNLIMITED POSSIBILITIES that it offers, by learning to SOAR in this changing world!Intro Home Our USP! Contact Exit
    • Whatever your needs are, we feel that our unique experience can Contact benefit you and your business, and are confident that our range of services, will contribute to improving the effectiveness of your people by helping them Grow, and thus enabling your business Soar! To arrange a meeting call us on : Our HOTLINE: +91 94440 365(DAYS) 24(HRS) Or email us at : training@Sales-Training.in training@SalesTrainingIndia.com M/s Collection Skills, 19/18, Palli Arasan Street, Anna Nagar(E) Chennai – 600 102- India Ph: +91 – 44-4353 1000/ 1300 +91 – 98400 998 99 Fax:+91 – 44-4353 1101 Websites: www.Sales-Training.in www.EtiquetteWorks.in www.CollectionSkills.com www.RetailSalesTraining.in www.SalesTrainingIndia.com www.ManualPreparation.com www.FirstContactAcademy.com www.Skills2Win-Just4Teens.com www.SalesAndMarketingRecruiter.comIntro Home Our USP! Contact Exit
    • Thank you for taking time in going through this Presentation.“For I know the plans I have for you,” declares the LORD, “plans to prosper you and not to harm you, plans to give you hope and a future.” Jeremiah 29:11