Customer satisfaction surveying and web-based performance
reporting for building and real estate companies

About GuildQuality
We provide customer satisfaction
surveying and web-based performance
reporting for homebuilders, remodelers,
real estate developers, property
managers, and home services
contractors.
More than 500 companies in North
America rely on GuildQuality to help them
deliver an exceptional customer
experience.
Our diverse membership includes
nationally recognized industry leaders,
small volume custom homebuilders,
multi-market replacement contractors,
and everything in between. Despite their
differences, they all share a passion for
service excellence.
>> read the latest news from our members

Customer-focused surveying
Our primary objective with our surveying
process is to reaffirm the quality image
you seek to portray to your customers.
We survey your customers in the way
we’d like to be surveyed!
Our surveys come by email, phone, and
mail, they are succinct, and they allow
plenty of opportunity for comments.
As a result, more than 70% of customers
respond to our surveys.
>> learn more about our customer surveying

Exceptional reporting
The right people in your company will
receive notifications the moment
customers respond to surveys.
Your performance reports are updated in
real time, and enable you to monitor
trends in performance within your
company, and relative to your peers.
You have complete control over your peer
group. You can benchmark your
performance against specific company
profiles, or create a customized group of
your most relevant peers.
>> learn more about GuildQuality’s features

Celebrate your strengths
The GuildQuality Customer Report is just
one of the tools that enables you to
communicate the type of experience your
prospective customers can expect to
receive.
>> read more about our marketing resources

>> who else uses GuildQuality?
>> learn about our free trial
www.guildquality.com
sales@guildquality.com
(888) 355-9223