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Pre-Launch Intro to Hiive Systems - presented at Media Connect Influcence Forum 08
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Pre-Launch Intro to Hiive Systems - presented at Media Connect Influcence Forum 08

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Presentation introducing Hiive Systems to the assembled audience at Influence Forum 08, in the Hunter Valley, September 21-22 2008

Presentation introducing Hiive Systems to the assembled audience at Influence Forum 08, in the Hunter Valley, September 21-22 2008

Published in: Business, Technology

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Transcript

  • 1. Introducing Web-based Client & Task Management Software Geoff McQueen Managing Director Launching October 2008
  • 2. Overview
    • Web-based client & task management software for service-based businesses
    • Two products:
      • Affinity – Client Relationship Management
      • Gravity – Workflow & Business Process Management
    • New company, spun out from Internetrix, a Google Technology Partner
    • A start-up, but with clients, revenue & a track record
  • 3. The Services Sector
    • The services sector makes up large % of economy
    • Only minority of industries in sector have quality management solutions; 'soft' industries ignored
    • Most businesses are left to make their own way with email, spreadsheets & accounting software
    • Existing products for managing/coordinating business are expensive, inflexible, ill-fitting
  • 4. Affinity – Client Relationship Management
    • What makes Affinity different?
      • We manage relationships, not just sales activities
      • Licenced to affordably allow all staff to get involved
      • We've focused on mitigating user rejection by:
        • Using automation, particularly around email capture
        • Adopting "social" mechanisms, like Client Profile & 'News Feed' (learning from experiences like Facebook)
        • Support existing work habits, file formats, interfaces
    • Web-based, but can be hosted or installed.
  • 5. Affinity – Client Relationship Management
  • 6. Gravity – Workflow & Business Processes
    • What makes Gravity different?
      • A solution for any business using spreadsheets for tracking 'where things are up to'
      • Fuses complex project management with inflexible business process management
      • Completely client-configurable business rules: no developer or tech skills req'd, so support innovation
      • Licenced to affordably allow all staff to get involved
    • Also web-based, but can be hosted or installed
  • 7.  
  • 8. Conclusion
    • Service sector is large & important, but many industries are stuck using Excel to manage their operations
    • Traditionally, ICT hasn't done well with the 'soft' stuff – time, relationships, etc – core to services
    • Affinity and Gravity from Hiive Systems provide an easy to use, affordable and proven solution to the challenges of service businesses, bringing Enterprise 2.0 to Client and Task Management
  • 9. More Info
    • Will be doing live demos in the EXPO area after break
    • Register for pre-launch info @ hiivesystems.com
    • Contact details:
      • Email: [email_address]
      • Phone: 1800 007 581
      • Twitter: www.twitter.com/hiive/
      • Skype: geoffmcqueen
    • Will be here for the whole weekend; 0414 678 466

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