Introducing Web-based Client & Task Management Software Geoff McQueen Managing Director Launching October 2008
Overview <ul><li>Web-based client & task management software for service-based businesses </li></ul><ul><li>Two products: ...
The Services Sector <ul><li>The services sector makes up large % of economy </li></ul><ul><li>Only minority of industries ...
Affinity – Client Relationship Management <ul><li>What makes Affinity different? </li></ul><ul><ul><li>We manage relations...
Affinity – Client Relationship Management
Gravity – Workflow & Business Processes <ul><li>What makes Gravity different? </li></ul><ul><ul><li>A solution for any bus...
 
Conclusion <ul><li>Service sector is large & important, but many industries are stuck using Excel to manage their operatio...
More Info <ul><li>Will be doing live demos in the EXPO area after break </li></ul><ul><li>Register for pre-launch info @  ...
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Pre-Launch Intro to Hiive Systems - presented at Media Connect Influcence Forum 08

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Presentation introducing Hiive Systems to the assembled audience at Influence Forum 08, in the Hunter Valley, September 21-22 2008

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Pre-Launch Intro to Hiive Systems - presented at Media Connect Influcence Forum 08

  1. 1. Introducing Web-based Client & Task Management Software Geoff McQueen Managing Director Launching October 2008
  2. 2. Overview <ul><li>Web-based client & task management software for service-based businesses </li></ul><ul><li>Two products: </li></ul><ul><ul><li>Affinity – Client Relationship Management </li></ul></ul><ul><ul><li>Gravity – Workflow & Business Process Management </li></ul></ul><ul><li>New company, spun out from Internetrix, a Google Technology Partner </li></ul><ul><li>A start-up, but with clients, revenue & a track record </li></ul>
  3. 3. The Services Sector <ul><li>The services sector makes up large % of economy </li></ul><ul><li>Only minority of industries in sector have quality management solutions; 'soft' industries ignored </li></ul><ul><li>Most businesses are left to make their own way with email, spreadsheets & accounting software </li></ul><ul><li>Existing products for managing/coordinating business are expensive, inflexible, ill-fitting </li></ul>
  4. 4. Affinity – Client Relationship Management <ul><li>What makes Affinity different? </li></ul><ul><ul><li>We manage relationships, not just sales activities </li></ul></ul><ul><ul><li>Licenced to affordably allow all staff to get involved </li></ul></ul><ul><ul><li>We've focused on mitigating user rejection by: </li></ul></ul><ul><ul><ul><li>Using automation, particularly around email capture </li></ul></ul></ul><ul><ul><ul><li>Adopting &quot;social&quot; mechanisms, like Client Profile & 'News Feed' (learning from experiences like Facebook) </li></ul></ul></ul><ul><ul><ul><li>Support existing work habits, file formats, interfaces </li></ul></ul></ul><ul><li>Web-based, but can be hosted or installed. </li></ul>
  5. 5. Affinity – Client Relationship Management
  6. 6. Gravity – Workflow & Business Processes <ul><li>What makes Gravity different? </li></ul><ul><ul><li>A solution for any business using spreadsheets for tracking 'where things are up to' </li></ul></ul><ul><ul><li>Fuses complex project management with inflexible business process management </li></ul></ul><ul><ul><li>Completely client-configurable business rules: no developer or tech skills req'd, so support innovation </li></ul></ul><ul><ul><li>Licenced to affordably allow all staff to get involved </li></ul></ul><ul><li>Also web-based, but can be hosted or installed </li></ul>
  7. 8. Conclusion <ul><li>Service sector is large & important, but many industries are stuck using Excel to manage their operations </li></ul><ul><li>Traditionally, ICT hasn't done well with the 'soft' stuff – time, relationships, etc – core to services </li></ul><ul><li>Affinity and Gravity from Hiive Systems provide an easy to use, affordable and proven solution to the challenges of service businesses, bringing Enterprise 2.0 to Client and Task Management </li></ul>
  8. 9. More Info <ul><li>Will be doing live demos in the EXPO area after break </li></ul><ul><li>Register for pre-launch info @ hiivesystems.com </li></ul><ul><li>Contact details: </li></ul><ul><ul><li>Email: [email_address] </li></ul></ul><ul><ul><li>Phone: 1800 007 581 </li></ul></ul><ul><ul><li>Twitter: www.twitter.com/hiive/ </li></ul></ul><ul><ul><li>Skype: geoffmcqueen </li></ul></ul><ul><li>Will be here for the whole weekend; 0414 678 466 </li></ul>

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