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Retail 2011 ... What's hot and next in the world of retail

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Peter Fisk brings together the best ideas and insights, trends and triumphs in retailing, including winners of the 2010 World Retail Award

Peter Fisk brings together the best ideas and insights, trends and triumphs in retailing, including winners of the 2010 World Retail Award

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  • 1. Retail 2011+ What’s hot and what’s next in retail around the world Peter Fisk theGeniusWorks.com November 2010
  • 2. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  • 3. Gaga theGeniusWorks.com
  • 4. Inspire Different theGeniusWorks.com
  • 5. Provocative theGeniusWorks.com
  • 6. Inspiring theGeniusWorks.com
  • 7. iconic theGeniusWorks.com
  • 8. THREADLESS theGeniusWorks.com
  • 9. Co-creation theGeniusWorks.com
  • 10. Co-selection theGeniusWorks.com
  • 11. DEHART & NIKELL T-ShirtsUSER GENERATED WIN $2000 Community $4 to $15DIGITAL HYBRID theGeniusWorks.com
  • 12. Hybrid formats theGeniusWorks.com
  • 13. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  • 14. West East Big Small FEW MANY Mass Niche Volume ValuetheGeniusWorks.com
  • 15. theGeniusWorks.com Game changing
  • 16. Game changingtheGeniusWorks.com
  • 17. theGeniusWorks.com Game changing
  • 18. Game changingtheGeniusWorks.com
  • 19. theGeniusWorks.com Game changing
  • 20. Game changingtheGeniusWorks.com
  • 21. Responsible Considered Meaningful Caring EMPOWEREDRESOURCEFUL CAPABLE SELFLESS WELLBEING human INDIVIDUAL HAPPINESS COLLABORATIVE CONTRIBUTINGPARTICIPATIVE SHARING INDULGENT ESCAPIST EXPRESSIVE QUIRKY
  • 22. Enabling Being life human Having Taking fun partCaringpeople Fan Brand clubs Spaces On the Save the edge world
  • 23. Deep Diving theGeniusWorks.com
  • 24. Superdry theGeniusWorks.com
  • 25. Foodzie
  • 26. VIP Club theGeniusWorks.com
  • 27. Energising people Energisers“Aspirations” “Distinguishers” Building affinity and loyalty Advantages “Wants” “Differentiators” Building relevance and preference Essentials “Needs” “Must Dos” Building awareness and trust theGeniusWorks.com
  • 28. A+Fitch
  • 29. Disigual theGeniusWorks.com
  • 30. Magical story theGeniusWorks.com
  • 31. Harley Davidson
  • 32. Changing context
  • 33. Zappos
  • 34. Adidas tokyo theGeniusWorks.com
  • 35. Apple Store theGeniusWorks.com
  • 36. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  • 37. Future Store theGeniusWorks.com
  • 38. Future store theGeniusWorks.com
  • 39. Future store theGeniusWorks.com
  • 40. Future store theGeniusWorks.com
  • 41. Future store theGeniusWorks.com
  • 42. Anti theft EAN barcodes LCD advertising PSA devices Smart fridgeProduct codes Digital shelf Smart access Readers Smart scalesService kiosks Logistics unit E-Merchandise RFID Smart shelf
  • 43. Customers BRANDS PRODUCTS PRICE PROMOTION PLACERELATIONSHIPS theGeniusWorks.com
  • 44. Customers Participants BRANDS Ideas PRODUCTS ENABLERS PRICE Context PROMOTION Engagement PLACE PARTNERSRELATIONSHIPS COMMUNITIES theGeniusWorks.com
  • 45. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  • 46. Retailer of year Amazon
  • 47. Leadership Angela Ahrendts
  • 48. Emerging markets Truworths SA
  • 49. Multi Market Primark
  • 50. Store design Top shop NYC
  • 51. Store design Top shop NYC
  • 52. Retail Innovation Lianoning Xinglong
  • 53. Advertising American Eagle
  • 54. New media NikeLab Jp
  • 55. New media NikeLab Jp
  • 56. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  • 57. Consumer engagement
  • 58. Shopkick theGeniusWorks.com
  • 59. Supportland theGeniusWorks.com
  • 60. Giiv theGeniusWorks.com
  • 61. DEAL RADAR theGeniusWorks.com
  • 62. Harvestmark theGeniusWorks.com
  • 63. Ebay box theGeniusWorks.com
  • 64. Hybrid channels
  • 65. Jangeus theGeniusWorks.com
  • 66. Tesco direct theGeniusWorks.com
  • 67. SHUFL theGeniusWorks.com
  • 68. Sephora paris theGeniusWorks.com
  • 69. DRENCH theGeniusWorks.com
  • 70. Unilever
  • 71. izarzvgaza theGeniusWorks.com
  • 72. Flexi Formats
  • 73. Pop Tarts
  • 74. Pop Tarts
  • 75. Pop Tarts
  • 76. Clemens en August theGeniusWorks.com
  • 77. HIPPITY HOP SHOP theGeniusWorks.com
  • 78. Planeshop theGeniusWorks.com
  • 79. InqBox theGeniusWorks.com
  • 80. Profit models
  • 81. SAMPLELAB JP theGeniusWorks.com
  • 82. Clube Amostra gratis theGeniusWorks.com
  • 83. Give me tap
  • 84. BONBON Balms theGeniusWorks.com
  • 85. birchbox theGeniusWorks.com
  • 86. Pantybypost theGeniusWorks.com
  • 87. ManPacks theGeniusWorks.com
  • 88. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  • 89. Peter Fisk peterfisk@peterfisk.comBestselling author www.theGeniusWorks.comInspirational speaker www.innoLab.co.ukBusiness advisor and facilitator www.CreativeGeniusLive.com