Retail 2011 ... What's hot and next in the world of retail

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Peter Fisk brings together the best ideas and insights, trends and triumphs in retailing, including winners of the 2010 World Retail Award

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Retail 2011 ... What's hot and next in the world of retail

  1. 1. Retail 2011+ What’s hot and what’s next in retail around the world Peter Fisk theGeniusWorks.com November 2010
  2. 2. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  3. 3. Gaga theGeniusWorks.com
  4. 4. Inspire Different theGeniusWorks.com
  5. 5. Provocative theGeniusWorks.com
  6. 6. Inspiring theGeniusWorks.com
  7. 7. iconic theGeniusWorks.com
  8. 8. THREADLESS theGeniusWorks.com
  9. 9. Co-creation theGeniusWorks.com
  10. 10. Co-selection theGeniusWorks.com
  11. 11. DEHART & NIKELL T-ShirtsUSER GENERATED WIN $2000 Community $4 to $15DIGITAL HYBRID theGeniusWorks.com
  12. 12. Hybrid formats theGeniusWorks.com
  13. 13. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  14. 14. West East Big Small FEW MANY Mass Niche Volume ValuetheGeniusWorks.com
  15. 15. theGeniusWorks.com Game changing
  16. 16. Game changingtheGeniusWorks.com
  17. 17. theGeniusWorks.com Game changing
  18. 18. Game changingtheGeniusWorks.com
  19. 19. theGeniusWorks.com Game changing
  20. 20. Game changingtheGeniusWorks.com
  21. 21. Responsible Considered Meaningful Caring EMPOWEREDRESOURCEFUL CAPABLE SELFLESS WELLBEING human INDIVIDUAL HAPPINESS COLLABORATIVE CONTRIBUTINGPARTICIPATIVE SHARING INDULGENT ESCAPIST EXPRESSIVE QUIRKY
  22. 22. Enabling Being life human Having Taking fun partCaringpeople Fan Brand clubs Spaces On the Save the edge world
  23. 23. Deep Diving theGeniusWorks.com
  24. 24. Superdry theGeniusWorks.com
  25. 25. Foodzie
  26. 26. VIP Club theGeniusWorks.com
  27. 27. Energising people Energisers“Aspirations” “Distinguishers” Building affinity and loyalty Advantages “Wants” “Differentiators” Building relevance and preference Essentials “Needs” “Must Dos” Building awareness and trust theGeniusWorks.com
  28. 28. A+Fitch
  29. 29. Disigual theGeniusWorks.com
  30. 30. Magical story theGeniusWorks.com
  31. 31. Harley Davidson
  32. 32. Changing context
  33. 33. Zappos
  34. 34. Adidas tokyo theGeniusWorks.com
  35. 35. Apple Store theGeniusWorks.com
  36. 36. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  37. 37. Future Store theGeniusWorks.com
  38. 38. Future store theGeniusWorks.com
  39. 39. Future store theGeniusWorks.com
  40. 40. Future store theGeniusWorks.com
  41. 41. Future store theGeniusWorks.com
  42. 42. Anti theft EAN barcodes LCD advertising PSA devices Smart fridgeProduct codes Digital shelf Smart access Readers Smart scalesService kiosks Logistics unit E-Merchandise RFID Smart shelf
  43. 43. Customers BRANDS PRODUCTS PRICE PROMOTION PLACERELATIONSHIPS theGeniusWorks.com
  44. 44. Customers Participants BRANDS Ideas PRODUCTS ENABLERS PRICE Context PROMOTION Engagement PLACE PARTNERSRELATIONSHIPS COMMUNITIES theGeniusWorks.com
  45. 45. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  46. 46. Retailer of year Amazon
  47. 47. Leadership Angela Ahrendts
  48. 48. Emerging markets Truworths SA
  49. 49. Multi Market Primark
  50. 50. Store design Top shop NYC
  51. 51. Store design Top shop NYC
  52. 52. Retail Innovation Lianoning Xinglong
  53. 53. Advertising American Eagle
  54. 54. New media NikeLab Jp
  55. 55. New media NikeLab Jp
  56. 56. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  57. 57. Consumer engagement
  58. 58. Shopkick theGeniusWorks.com
  59. 59. Supportland theGeniusWorks.com
  60. 60. Giiv theGeniusWorks.com
  61. 61. DEAL RADAR theGeniusWorks.com
  62. 62. Harvestmark theGeniusWorks.com
  63. 63. Ebay box theGeniusWorks.com
  64. 64. Hybrid channels
  65. 65. Jangeus theGeniusWorks.com
  66. 66. Tesco direct theGeniusWorks.com
  67. 67. SHUFL theGeniusWorks.com
  68. 68. Sephora paris theGeniusWorks.com
  69. 69. DRENCH theGeniusWorks.com
  70. 70. Unilever
  71. 71. izarzvgaza theGeniusWorks.com
  72. 72. Flexi Formats
  73. 73. Pop Tarts
  74. 74. Pop Tarts
  75. 75. Pop Tarts
  76. 76. Clemens en August theGeniusWorks.com
  77. 77. HIPPITY HOP SHOP theGeniusWorks.com
  78. 78. Planeshop theGeniusWorks.com
  79. 79. InqBox theGeniusWorks.com
  80. 80. Profit models
  81. 81. SAMPLELAB JP theGeniusWorks.com
  82. 82. Clube Amostra gratis theGeniusWorks.com
  83. 83. Give me tap
  84. 84. BONBON Balms theGeniusWorks.com
  85. 85. birchbox theGeniusWorks.com
  86. 86. Pantybypost theGeniusWorks.com
  87. 87. ManPacks theGeniusWorks.com
  88. 88. 1 : Business drivers 2 : Concept stores3 : Global leaders 4 : Retail futures
  89. 89. Peter Fisk peterfisk@peterfisk.comBestselling author www.theGeniusWorks.comInspirational speaker www.innoLab.co.ukBusiness advisor and facilitator www.CreativeGeniusLive.com
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