Gamechangers: Innovating the Business Travel World by Peter Fisk
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Gamechangers: Innovating the Business Travel World by Peter Fisk

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Who are the gamechangers shaking up our world? What does this mean for business travel (and indeed every market)? How can we learn from the next generation of business to change the game - with new ...

Who are the gamechangers shaking up our world? What does this mean for business travel (and indeed every market)? How can we learn from the next generation of business to change the game - with new purpose, markets and audiences, propositions and solutions, market and business models. First Presented at the Executive Travel Forum in Venice with Sabre, 2 October 2013. More at Gamechangers.Pro

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Gamechangers: Innovating the Business Travel World by Peter Fisk Gamechangers: Innovating the Business Travel World by Peter Fisk Presentation Transcript

  • Exploring the new world of business … and what it means to be a gamechanger of the business travel market … enabling global business to accelerate growth. with Peter Fisk +genius
  • VUCA WORLD
  • Volatile Uncertain Complex Ambiguous +genius
  • Vibrant UnREAL Crazy Astounding
  • +genius
  • Exponential change everywhere
  • Asian Youthful Mobile Collaborative
  • 500m photos/day 100Hrs video/min phone 150 Times/day
  • Worldchanging decade 2010 Pop 6.9Bn GDP $63T G7 2020 Pop 7.7Bn GDP $90T E7
  • Connected, fragmented Nobody is average
  • Finding the new growth
  • consumers in control Imitation is instant
  • Every business needs to do more
  • more innovative fast and focused More impact
  • Think different
  • Can you see the man?
  • What’s your tae kuk?
  • Automate west big capability scale +genius
  • personalise east small ideas focus Automate west big capability scale +genius
  • What market are you really in? 2010 Pop 6.9Bn GDP $53T G7 2020 Pop 7.7Bn GDP $90T E7 How will you make sense of the kaleidoscope?
  • consistent me different deliver individual +genius
  • deviant we relevant enable collaborate consistent me different deliver individual +genius
  • Where is your opportunity? 2010 Pop 6.9Bn GDP $53T G7 2020 Pop 7.7Bn GDP $90T E7 How will you make sense of the kaleidoscope?
  • stabile improve experience Size matters lead +genius
  • agile transform imagination Value creation amplify stabile improve experience Size matters lead +genius
  • How will you win in this world? 2010 Pop 6.9Bn GDP $53T G7 2020 Pop 7.7Bn GDP $90T E7 How will you make sense of the kaleidoscope?
  • change the game
  • You Around the world gamechangers
  • Amazon Diapers to zappos Jeff BEzos
  • 23&Me DNA Profile $99 Anne Wojcicki
  • Juan Valdez cafe Coffee Grower cafes Luis Genaro Munoz
  • Moven Human direct bank Brett King
  • GRAAL BIO ALTERNATIVE ENERGY BERNADO GRADIN
  • ASHMEI PREMIUM SPORTSWEAR STUART BROOKES
  • RASPBERRY PI £20 circuit boards EDEN UPTON
  • AZURI TECH Pay as you go power Simon Garth
  • RENOVA COLOUR TOILET PAPER PAULO MP DE SILVA
  • MAYRIG RESTAURANT ARMENIAN CULTURE ALINE KAMAKIAN
  • zidisha P2p lend to FArmers Julia Jurnia
  • REDBUS INDIA Online bus system PHANINDRA SAMA
  • Narayana hospitals AFFORDABLE SURGERY Dr DAVI SHETTY
  • Square Payments ANYWHERE With China Mobile
  • Nike+ Digital lifestyle Gyakasou club
  • change the game Change Why
  • change the purpose Change Why Change Why
  • change the audience Change Why Change who
  • change the experience Change Why Change what
  • change the business model Change Why Change how
  • change the game Change Why Change who Change what Change Why Change how
  • What we already know
  • What we already know growth confidence East multinational travel stagnation Recession West national virtual Source: GBTA, Amex
  • How is business changing?
  • How is business changing? More digital more physical More volatile more agile More Global more dispersed More human more collaborative More Virtual more partnered More creative more exploratory More customer more responsive More Talent more empowered Source: Bain, Fast Company, CIPD
  • What is the bottom line?
  • 52% op efficiency 32% profitability 30% more sales 27% new products 22% stability 43% new products 40% managing change 32% new markets 32% op efficiency 30% more sales Source: IBM Consulting 2013 High performersmost companies growthefficiency What is the bottom line?
  • Source: McKinsey 2012/IBM 2013 How do businesses grow?
  • 1. Talent 2. Productivity 3. Innovation 1. Efficiency 2. Regulation 3. Customers 1. Innovation 2. Talent 3. Being global Source: McKinsey 2012/IBM 2013 New innovations New structures New markets How do businesses grow?
  • What matters to who?
  • Business • Profitable growth • Enter new markets • Innovation • Agile working • Efficiency Traveller • Do better business • Optimise my time • Convenience • Personal choice • Wellbeing Travel Manager • Support travellers • Improved data • Enforce policies • Best technologies • Improved ROI Travel Company • Profitable growth • Deliver service • Add more value • Strong relationships • Best technologies Travel Industry • Profitable growth • Deliver service • Add more value • Strong relationships • Best technologies What matters to who?
  • So does travel drive growth?
  • $9.5 increase revenue $1 invested in travel $2.9 increase profits Source: Travel Matters, Oxford Economics 2013 So does travel drive growth?
  • $9.5 increase revenue $1 invested in travel $2.9 increase profits Source: Travel Matters, Oxford Economics 2013 Better collaboration New partnerships Entering new markets Improved sales New insights, ideas Personal development So does travel drive growth?
  • Try reframing what we do
  • Try reframing what we do traveller Growth enable collaboration business manager efficiency support travel travel
  • You Of the travel world gamechangers
  • aloft W hotel at home starwood
  • airBNB Optimising assets Brian cheskey
  • zipcars carshare per minute Antje danielson
  • skype Disruptive models Niklas Zennstrom
  • Linkedin Network partners Reid hoffman
  • MovEO Suitcase scooter Tamas slezak
  • Li & Fung Business ecosystems Victor li
  • alibaba digital marketplace Jack ma
  • AIR ASIA new middle travel Tony Fernandez
  • Virgin Galactic Transforming travel Richard Branson
  • Why go for 10%? When you can have 10x?
  • “We” can help you get there
  • “We” can help you achieve more
  • “We” help you groW faster
  • +genius PeterFisk@PeterFisk.com theGeniusWorks.com @GeniusWorks