Devops at REA - Enhancing the Culture

Devops at REA Enhancing the culture

Who am I?
@matthew_jones
Site Availability & Performance Engineer's at REA Group

Who is REA?
Based in Melbourne
Operates 13 websites globally:
realestate.com.au
realcommercial.com.au
casa.it
athome.lu
squarefoot.com.hk

Team Overview
Globally distributed
Focused teams
Projects
BAU
Line of business
Supporting all sites globally

Work management
Standup
Deployments and changes
Pager report
Blockers
Open and visible to all
Other teams attend to raise or query cards
Electronic Card Wall
Jira with GreenHopper

Deployment
Executed in the "Bunker"
Attendees include operations, developers and QA.
Open deployment
Transparent
Out of hours deployments are avoided

Incident Management
The Incident Response Team
Each ops team represented
Reduces context switching
Incident reporting
Reports are written realtime (when possible)
Each Incident has the report and root cause graph
Post Incident Review
All respondents attend
Open and transparent
Documented in the Wiki and available to the whole company

Team events and other goodies
Hour of Power
Lunch
Game Nights
Nerf wars
Team events
Meme Wall
Minecraft

Innovation Days
48 hours
Entire company
No limits
Present your innovation at the end
Other Innovation
Got an idea? Do it.
Got a bigger idea? Get a team mates support, do it.

Questions/More information
We're hiring
careers.realestate.com.au
Techblog
techblog.realestate.com.au
- Devops
- Kanban
- Innovation Days

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Devops at REA - Enhancing the Culture

by Matthew Jones

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