How web 2.0 affects project management

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I Iberian Young Crew Workshop: Communication in the XXI Century, How web 2.0 affects poject management

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  • Hi Karld, you can reach me at http://www.linkedin.com/in/josemoro and http://gedpro.com/Comunidad/Blogs/tabid/69/BlogID/6/Default.aspx

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  • This is exactly what we are trying to communicate by validating the Procial Network. Please connect with me and let's discuss collaborating on this message.

    karl at teambox dot com
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How web 2.0 affects project management

  1. 1. Communication in the XXI Century:<br />How web 2.0 affectspojectmanagement<br />Madrid 15 of January of 2011<br />José Moro Melón<br />facebook.com/josemoromelon<br />linkedin.com/in/josemoro<br />twitter.com/gedpro<br />slideshare.net/gedpro<br />www.gedpro.com<br />
  2. 2. Who am I?<br /><ul><li>Industrial Engineer
  3. 3. Founder of GEDPRO
  4. 4. Consulting
  5. 5. Training
  6. 6. Outsourcing
  7. 7. Technology</li></ul>Portfolio<br />Manager<br />Technology<br />Consultant<br />GEDPRO<br />PMO<br />Designer<br />
  8. 8. Communicationiskeyto Project Management<br />Approximately 90 percent of a project manager's time is spent communicating, and its effectiveness relates directly to a project's success<br />New ways of communication are changing the way we have to manage projects<br />
  9. 9. Traditional Approach of Project Management<br /><ul><li>Requirements
  10. 10. Decissions
  11. 11. Dates
  12. 12. Scope
  13. 13. Quality
  14. 14. Purchases
  15. 15. Etc…</li></ul>Fixed Price Contract<br />Project Management Processes<br />People<br />Communication<br />
  16. 16. Communicationiskeyto Project Management<br />Traditional Approach of Project Management<br /><ul><li>Top – down
  17. 17. Decissions only at the top level
  18. 18. Unidirectional Communication
  19. 19. Hierarchy</li></li></ul><li>Communicationiskeyto Project Management<br />Traditional Approach of Project Management<br /><ul><li>Communication Tools 1.0
  20. 20. Phone
  21. 21. Face to Face Meetings
  22. 22. Email
  23. 23. Folders
  24. 24. Documents
  25. 25. Project Team
  26. 26. Geographycal limitations
  27. 27. Travels
  28. 28. Limited access to expertise and </li></ul>knowledge<br /><ul><li>Project is a closed bubble in hands of </li></ul>the Project Manager<br /><ul><li>Closed tasks
  29. 29. Closed innovation
  30. 30. Team members only do jobs</li></li></ul><li>Communicationiskeyto Project Management<br />Traditional Approach of Project Management<br />
  31. 31. A new paradigm in communication, web 2.0<br />The term Web 2.0 is associated with web applications that facilitate interactive systemic biases, interoperability, user-centered design, and developing the World Wide Web.A Web 2.0 site allows users to interact and collaborate with each other in a social media dialogue as consumers of user-generated content in a virtual community, in contrast to websites where users (prosumers) are limited to the active viewing of content that they created and controlled. Examples of Web 2.0 include social networking sites, blogs, wikis, video sharing sites, hosted services, web applications, mashups and folksonomies<br />Source: wikipedia<br />
  32. 32. A new paradigm in communication, web 2.0<br />Social Media<br /><ul><li>Social Media is about online conversations
  33. 33. Social puts the emphasis on the person</li></ul>How does Social Media affect to the projects?<br /><ul><li>Projects are social interactions
  34. 34. Projects are moving to cyberspace</li></li></ul><li>Changes in Project Management<br />Fixed Price Contract<br />Project Management Processes<br />People<br />Communication<br />
  35. 35. Changes in Project Management<br />Agile Contracts<br />Fixed Price Contract<br />Communication 2.0<br />People<br />Project Management <br />Processes<br />
  36. 36. Communicationiskeyto Project Management<br />New Approach of Project Management<br /><ul><li>Down - Top – down
  37. 37. Decissions at all level
  38. 38. Multidirectional Communication
  39. 39. NO hierarchy, influencers</li></li></ul><li>Communicationiskeyto Project Management<br />New Approach of Project Management<br /><ul><li>Project is an open bubble
  40. 40. Open tasks
  41. 41. Open innovation
  42. 42. Team members work in </li></ul>HIS PROJECT<br /><ul><li>Project Team
  43. 43. NO Geographycal limitations
  44. 44. Virtual Teams
  45. 45. Access to expertise and </li></ul>knowledge over the world<br /><ul><li>Tools 2.0
  46. 46. Social Networks
  47. 47. Apps 2.0 to collaborate</li></li></ul><li>Communicationiskeyto Project Management<br />New Approach of Project Management<br /><ul><li>Project is an open bubble
  48. 48. Crowdsourcing: ideas, tasks, issues, </li></ul>plannings, experts, etc…<br />
  49. 49. Communicationiskeyto Project Management<br />New Approach of Project Management<br /><ul><li>Project is an open bubble</li></li></ul><li>Communicationiskeyto Project Management<br />New Approach of Project Management<br />
  50. 50. Communicationiskeyto Project Management<br />New Approach of Project Management<br />
  51. 51. Communicationiskeyto Project Management<br />Building a Project Team<br /><ul><li>I want the best professionals for the project: are they in my organization?</li></li></ul><li>Communicationiskeyto Project Management<br />Building a Project Team<br /><ul><li>Where are the best professionals?</li></ul>Search professionals over the world<br />Hire professionals for your project<br />Ask experts from your PC<br />Social Networks are useful to build the<br />best project team<br />
  52. 52. Communicationiskeyto Project Management<br />Project = Virtual Teams<br />Are Project Managers prepared to<br />manage virtual teams?<br /><ul><li>Influencers
  53. 53. No face to face
  54. 54. Responsabilities
  55. 55. Assignments
  56. 56. Clear goals</li></li></ul><li>Communicationiskeyto Project Management<br />Managing Virtual Teams<br /><ul><li>Make sure all member know each other,</li></ul>Profile, experience, etc…<br /><ul><li>Use technology to simulate reality,</li></ul>blogs, discussion boards, wikis, etc…<br /><ul><li>Start conversations
  57. 57. Use properly the different</li></ul>communications channels: email,<br />phone, posts, etc…<br /><ul><li>Build the team
  58. 58. Promote collaborations between team members </li></li></ul><li>Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Blogs
  59. 59. Generate Knowledge
  60. 60. Diary of the project, milestones,</li></ul>Activities, issues, risks, etc…<br /><ul><li>Contribute all people
  61. 61. Private vs Open
  62. 62. Open to stakeholders, clients, </li></ul>Sponsors, project team, etc…?<br /><ul><li>Free and easy to use</li></li></ul><li>Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Wikis
  63. 63. Knowledge
  64. 64. Documentation
  65. 65. Contribute all people
  66. 66. Private vs Open
  67. 67. Open to stakeholders, clients, </li></ul>Sponsors, project team, etc…?<br />
  68. 68. Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Feeds
  69. 69. Recollect and share relevant</li></ul>information to the project<br /><ul><li>Maintain inform all the project team </li></ul>with subscription to the project’s <br />blog<br /><ul><li>Access to the lessons learned of </li></ul>other projects (via rss)<br />
  70. 70. Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Links
  71. 71. Share useful links
  72. 72. Search useful links
  73. 73. Search experts</li></ul>Delicious, mister wong<br />
  74. 74. Communicationiskeyto Project Management<br />Tools 2.0<br /><ul><li>Alerts
  75. 75. Get information of topics related with the project</li></li></ul><li>Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Meetings
  76. 76. Skype
  77. 77. Webex
  78. 78. DimDim
  79. 79. Yugma
  80. 80. Unyte
  81. 81. Google Talk
  82. 82. Messenger</li></li></ul><li>Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Instant Messaging / Microblogging
  83. 83. Messenger
  84. 84. Google Talk
  85. 85. Twitter (#pmot)
  86. 86. Yammer </li></li></ul><li>Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Linkedin
  87. 87. Create a group for the project team
  88. 88. Invite experts to discussions
  89. 89. Search experts, search project team</li></ul>members<br /><ul><li>Organize events
  90. 90. Ask experts
  91. 91. Crowdsource issues, risks, etc…</li></li></ul><li>Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>gantthead
  92. 92. Knowledge for Project Management
  93. 93. Connect with others Project Managers
  94. 94. Hire Project Managers
  95. 95. Resources for Project Management
  96. 96. Discussions
  97. 97. Processes</li></li></ul><li>Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Formspring
  98. 98. Ask
  99. 99. Respond
  100. 100. Podcasts
  101. 101. Record meetings
  102. 102. Interview clients, stakeholders</li></li></ul><li>Communicationiskeyto Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Facebook
  103. 103. Groups
  104. 104. Fan Page</li></li></ul><li>Communication is key to Project Management<br />Tools 2.0 for Project Management<br /><ul><li>Project Branding, external communication
  105. 105. Facebook
  106. 106. Twitter
  107. 107. Youtube
  108. 108. Vimeo
  109. 109. Slideshare
  110. 110. Digg
  111. 111. Online reputation: manage expectations</li></li></ul><li>Communication is key to Project Management<br />Apps 2.0 for Project Management<br /><ul><li>Documents
  112. 112. Google docs (document, </li></ul>presentation, spreadsheet) <br /><ul><li>Zoho (sheet, writer, calendar)
  113. 113. Office windows live (word, excel, powerpoint, onenote)</li></li></ul><li>Communication is key to Project Management<br />Apps 2.0 for Project Management<br /><ul><li>Google apps
  114. 114. Google docs (document, </li></ul>presentation, spreadsheet) <br /><ul><li>Email, calendar, contacts
  115. 115. Sites</li></ul>“Free with your own domain”<br />
  116. 116. Communication is key to Project Management<br />Apps 2.0 for Project Management<br /><ul><li>Google docs
  117. 117. Multiple editors in real time
  118. 118. Avoid different versions of documents
  119. 119. Avoid innecessary emails</li></li></ul><li>Communication is key to Project Management<br />Apps 2.0 for Project Management<br /><ul><li>Google calendar
  120. 120. Share calendars</li></li></ul><li>Communication is key to Project Management<br />Apps 2.0 for Project Management<br /><ul><li>Google sites
  121. 121. Wiki
  122. 122. Lists
  123. 123. Tasks
  124. 124. Documents
  125. 125. Etc…</li></li></ul><li>Communication is key to Project Management<br />Apps 2.0 for Project Management<br />
  126. 126. Communication is key to Project Management<br />Apps 2.0 for Project Management<br /><ul><li>Basecamp</li></li></ul><li>Communication is key to Project Management<br />Apps 2.0 for Project Management<br /><ul><li>Collabtive (open source)</li></li></ul><li>Communication is key to Project Management<br />Apps 2.0 for Project Management<br /><ul><li>Teambox (open source)</li></li></ul><li>Communication is key to Project Management<br />Apps 2.0 for Project Management<br /><ul><li>Social Media is conversation
  127. 127. Projects are conversations
  128. 128. Conversation is NOT a document in a shared workspace
  129. 129. Conversation is NOT do tasks, is discussion, think, share, create</li></li></ul><li>Communicationiskeyto Project Management<br />How to change?<br />People<br />Project Management <br />Processes<br />Project Management Processes<br />People<br />
  130. 130. Communicationiskeyto Project Management<br />How to change? <br /><ul><li>Use Social Media skills
  131. 131. First personal and professional level
  132. 132. After, start to use in projects</li></li></ul><li>Communicationiskeyto Project Management<br />How to change?<br /><ul><li>Using Social Media at personal level
  133. 133. Hear
  134. 134. Create contents
  135. 135. Join to groups
  136. 136. Participate in Social Networks
  137. 137. Learn</li></li></ul><li>Communicationiskeyto Project Management<br />How to change? <br /><ul><li>Using Social Media at Professional level
  138. 138. Join professional communities
  139. 139. Learn from other professionals
  140. 140. Participate in conversations
  141. 141. Share knowledge</li></li></ul><li>Communicationiskeyto Project Management<br />How to change? <br /><ul><li>Using Social Media at Projects
  142. 142. Lead the project
  143. 143. Use the power of social media
  144. 144. Enable your team to use social </li></ul>media<br /><ul><li>Empower your team
  145. 145. Your team is better than processes
  146. 146. Agile, agile, communication, communication
  147. 147. Open the bubble</li></li></ul><li>Communicationiskeyto Project Management<br />Conclusions<br /><ul><li>Use Social Media to :
  148. 148. Align Stakeholders and sponsors
  149. 149. Control project expectations
  150. 150. Get the best team
  151. 151. Motivate your team
  152. 152. Innovate
  153. 153. Solve issues
  154. 154. Crowdsource</li></li></ul><li>Thankyou<br />Questions<br />José Moro Melón<br />facebook.com/josemoromelon<br />linkedin.com/in/josemoro<br />twitter.com/gedpro<br />slideshare.net/gedpro<br />www.gedpro.com<br />

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