Tutor.com

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Tutor.com is an American on-line tutoring platform, which allows users to get private lessons 24/7

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Tutor.com

  1. 1. Tutor.com<br />Case study<br />Giantommaso D’Astolto<br />NEST project<br />Alta ScuolaPolitecnica VII cycle<br />
  2. 2. What is it? <br />Americanon-line platform for tutoring<br />The range of of offered services is broader than competitors, it also involves sections dedicated to military, schools, governors, libraries and community colleges<br />The aim is to provide services without time/space constraints<br />
  3. 3. Homepage<br />The homepage shows the multifaceted aspect of the service, which, as mentioned, is dedicated to a broad range of users<br />The advertising at the top of the page shows a reimbursement policy, for those who do not get better grades after the experience <br /> Great importance is given to recommendations from media and feedback from past users<br />
  4. 4. How does it work? <br />Students can contact tutors, whenever they need to<br />The lesson is run with the aid of interactive tools and can last as long as needed by the students<br />The aim of the teacher is to give an idea of how to tackle a similar problem in the future, not to give a simple solution to an exercise<br />Once the lecture is over, the student can watch it again in his/her “locker” where a recorded video is stored together with the rest of the material<br />
  5. 5. IT tools<br />Videoplayer<br />audioplayer and file<br /> sharing<br />for uploaded lectures<br />Videoconferences<br /> and chats<br />for simultaneous<br /> interaction<br />Interactive whiteboards<br />With equation editor, graphs,<br /> 3D drawing, screen sharing, calculators<br />Shared web browser<br />for simultaneous<br /> interaction<br />
  6. 6. Strengths/1 <br />Wide range of subjects, it is supposed to cover the needs of students starting from 4th grade to the first years of University<br />
  7. 7. Strengths/2 <br />The service is available 24/7and there is no need to arrange an appointment<br />The user can use the service whenever he/she needs to, even if it means doing two hours before the exam<br />
  8. 8. Strengths/3 <br />There is a database for connecting to your favourite tutors, so if they are available you can contact them first if they are available<br />
  9. 9. Weaknesses <br />The price per hour is higher than the observed competitor, maybe because of the expenses of hiring a tutor staff<br />There is little use of feedback, teachers are evaluated on the basis of random quality controls on previous sessions<br />
  10. 10. Business model <br />Funds are raised from private investors and venture capital firms, the org has on-going partnerships with education institutions <br />Users are supposed to pay a fee according to the profile they want to buy (it depends on the amount of time they plan to use per month)<br />Tutors have different backgrounds (professors, university students, professionals… ) and they are paid as independent contractors (with bonus linked to their performance) <br />
  11. 11. Conclusions and take-aways<br />I is a great model for distance tutoring, especially because of 24/7 availability<br />All the subjects are covered, good use of advertising (the reimbursement policy creates a feeling of trust)<br />For an implementation on a smaller scale we should analyse the cost structure and give more importance to the role of feedback<br />

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