The House of Leadership - Values versus Insights

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    The House of Leadership - Values versus Insights - Presentation Transcript

    1. Virtual Tea Party Wednesday – October 14, 2009 1pm PDT 2pm MDT 3pm CDT 4pm EDT Copyright © 2009, Greenfield Development Group House of Leadership: Values versus Insights www.gdg-earth.com Strategic and tactical leadership skills - sharpen both edges! TM
    2. Your VTP Host: Glenn McKee, SPHR
      • Email: [email_address]
      • Office: +1 253 272 3636
      • Linked In: http://www.linkedin.com/in/glennmckee
      Strategic and tactical leadership skills - sharpen both edges! TM
    3. Agenda
      • Virtual introduction with option of social or B2B networking
      • Review of relevant leadership practices:
        • The House of Leadership – Values versus Insights
      • Highlight one of 36 distinct skills of leadership
      Strategic and tactical leadership skills - sharpen both edges! TM
    4. Agenda
      • Virtual introduction with option of social or B2B networking
      • Review of relevant leadership practices:
        • The House of Leadership – Values versus Insights
      • Highlight one of 36 distinct skills of leadership
      Strategic and tactical leadership skills - sharpen both edges! TM
    5. Social and B2B Networking
      • Blog: http://www.gdg-earth.com/blog
      Strategic and tactical leadership skills - sharpen both edges! TM
    6. Social and B2B Networking
      • Blog: http://www.gdg-earth.com/blog
      • Twitter: @gdgearth
      Strategic and tactical leadership skills - sharpen both edges! TM
    7. Social and B2B Networking
      • Blog: http://www.gdg-earth.com/blog
      • Twitter: @gdgearth
      • Twitter: @virtualteaparty
      Strategic and tactical leadership skills - sharpen both edges! TM
    8. Social and B2B Networking
      • Blog: http://www.gdg-earth.com/blog
      • Twitter: @gdgearth
      • Twitter: @virtualteaparty
      • Facebook: Greenfield Development Group
      Strategic and tactical leadership skills - sharpen both edges! TM
    9. About Us
      • Strategic and tactical leadership skills - sharpen both edges!
      Strategic and tactical leadership skills - sharpen both edges! TM
    10. About Us
      • Strategic and tactical leadership skills - sharpen both edges!
      • We are a talent development firm specializing in three types of services:
        • Executive Coaching
        • Leadership Training
        • Small Group Facilitation (e.g. Team Building, Succession Planning, etc.)
      Strategic and tactical leadership skills - sharpen both edges! TM
    11. Agenda
      • Virtual introduction with option of social or B2B networking
      • Review of relevant leadership practices:
        • The House of Leadership – Values versus Insights
      • Highlight one of 36 distinct skills of leadership
      Strategic and tactical leadership skills - sharpen both edges! TM
    12. What is the House of Leadership? Strategic and tactical leadership skills - sharpen both edges! TM
    13. What is the House of Leadership?
      • It is a model.
      Strategic and tactical leadership skills - sharpen both edges! TM
    14. What is the House of Leadership?
      • It is a model.
      • It is a starting place for developing leadership talent.
      Strategic and tactical leadership skills - sharpen both edges! TM
    15. What is the House of Leadership?
      • It is a model.
      • It is a starting place for developing leadership talent.
      • It enables leaders to make distinctions between various elements or “rooms”.
      Strategic and tactical leadership skills - sharpen both edges! TM
    16. Rooms in House of Leadership
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      Strategic and tactical leadership skills - sharpen both edges! TM
    17. Rooms in House of Leadership
      • Characteristics
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      Strategic and tactical leadership skills - sharpen both edges! TM
    18. Characteristics
      • Negative
      • Tardiness
      • Inefficient
      • Passive
      • Micromanagement
      • Positive
      Strategic and tactical leadership skills - sharpen both edges! TM
    19. Characteristics
      • Negative
      • Tardiness
      • Inefficient
      • Passive
      • Micromanagement
      • Positive
      • Punctuality
      • Honesty
      • Integrity
      • NOTE: Not Delegation –
      • That’s a Skill!
      Strategic and tactical leadership skills - sharpen both edges! TM
    20. Rooms in House of Leadership
      • Characteristics
      • Skills
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      Strategic and tactical leadership skills - sharpen both edges! TM
    21. Skills – Technical and Leadership
      • Technical Skills
      • Bookkeeping
      • Accounting
      • Keyboarding
      • Word Processing Software
      • Graphical Design
      • Grant Writing
      • Closing the Sale
      • Leadership Skills
      Strategic and tactical leadership skills - sharpen both edges! TM
    22. Skills – Technical and Leadership
      • Technical Skills
      • Bookkeeping
      • Accounting
      • Keyboarding
      • Word Processing Software
      • Graphical Design
      • Grant Writing
      • Closing the Sale
      • Leadership Skills
      • Business Visioning
      • Delegating Work
      • Informal Coaching
      • Formal Disciplining
      • Motivating Employees
      • Team Building
      • Building Consensus
      Strategic and tactical leadership skills - sharpen both edges! TM
    23. Strategic and tactical leadership skills - sharpen both edges! TM
    24. Rooms in House of Leadership
      • Characteristics
      • Skills
      • Models
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      Strategic and tactical leadership skills - sharpen both edges! TM
    25. Models
      • The Leadership Pipeline
      Strategic and tactical leadership skills - sharpen both edges! TM
    26. Models
      • The Leadership Pipeline
      • The House of Leadership
      Strategic and tactical leadership skills - sharpen both edges! TM
    27. Rooms in House of Leadership
      • Characteristics
      • Skills
      • Models
      • Tools
      • _______________
      • _______________
      • _______________
      • _______________
      • _______________
      Strategic and tactical leadership skills - sharpen both edges! TM
    28. Tools
      • 5-15 Reports
      Strategic and tactical leadership skills - sharpen both edges! TM
    29. Tools
      • 5-15 Reports
      • 36 Skills Checklist
      Strategic and tactical leadership skills - sharpen both edges! TM
    30. Rooms in House of Leadership
      • Characteristics
      • Skills
      • Models
      • Tools
      • Values
      • _______________
      • _______________
      • _______________
      • _______________
      Strategic and tactical leadership skills - sharpen both edges! TM
    31. Values
      • Single Words
      • Green
      • Innovation
      • Quality
      • Statements
      Strategic and tactical leadership skills - sharpen both edges! TM
    32. Values
      • Single Words
      • Green
      • Innovation
      • Quality
      • Statements
      • We learn from our customers
      • We educate our customers
      • Respect the individual
      Strategic and tactical leadership skills - sharpen both edges! TM
    33. Rooms in House of Leadership
      • Characteristics
      • Skills
      • Models
      • Tools
      • Values
      • Insight
      • _______________
      • _______________
      • _______________
      Strategic and tactical leadership skills - sharpen both edges! TM
    34. Insight
      • Tactical
      • Overcome the buddy syndrome
      • Strategic
      Strategic and tactical leadership skills - sharpen both edges! TM
    35. Insight
      • Tactical
      • Overcome the buddy syndrome
      • Strategic
      • Overcome silo thinking
      Strategic and tactical leadership skills - sharpen both edges! TM
    36. Rooms in House of Leadership
      • Characteristics
      • Skills
      • Models
      • Tools
      • Values
      • Insight
      • Knowledge
      • _______________
      • _______________
      Strategic and tactical leadership skills - sharpen both edges! TM
    37. Knowledge
      • Quid Pro Quo
        • Means “this for that”
      • Hostile Environment
      Strategic and tactical leadership skills - sharpen both edges! TM
    38. Rooms in House of Leadership
      • Characteristics
      • Skills
      • Models
      • Tools
      • Values
      • Insight
      • Knowledge
      • Practices
      • _______________
      Strategic and tactical leadership skills - sharpen both edges! TM
    39. Practices
      • Tactical
      • Create a daily to-do list first thing in the morning rather than checking email as first action.
      • Strategic
      Strategic and tactical leadership skills - sharpen both edges! TM
    40. Practices
      • Tactical
      • Create a daily to-do list first thing in the morning rather than checking email as first action.
      • Strategic
      • Create a simple and compelling vision statement that is continuously referenced in a variety of meetings.
      Strategic and tactical leadership skills - sharpen both edges! TM
    41. Rooms in House of Leadership
      • Characteristics
      • Skills
      • Models
      • Tools
      • Values
      • Insight
      • Knowledge
      • Practices
      • Talent
      Strategic and tactical leadership skills - sharpen both edges! TM
    42. Talent
      • Michael Phelps
      Strategic and tactical leadership skills - sharpen both edges! TM
    43. Talent
      • Michael Phelps
      • Combination of Rooms
      • Skills
      • Characteristics
      • Knowledge
      • Insight
      • Values
      • Practice
      Strategic and tactical leadership skills - sharpen both edges! TM
    44. House of Leadership – More Info
      • Visit www.gdg-earth.com/blog
      Strategic and tactical leadership skills - sharpen both edges! TM
    45. House of Leadership – More Info
      • Visit www.gdg-earth.com/blog
      • Click on Virtual Tea Parties
      Strategic and tactical leadership skills - sharpen both edges! TM
    46. House of Leadership – More Info
      • Visit www.gdg-earth.com/blog
      • Click on Virtual Tea Parties
      • Find:
        • Characteristics versus Skills for August 12, 2009
      Strategic and tactical leadership skills - sharpen both edges! TM
    47. House of Leadership – More Info
      • Visit www.gdg-earth.com/blog
      • Click on Virtual Tea Parties
      • Find:
        • Characteristics versus Skills for August 12, 2009
        • Tools versus Models for September 9, 2009
      Strategic and tactical leadership skills - sharpen both edges! TM
    48. House of Leadership – More Info
      • Visit www.gdg-earth.com/blog
      • Click on Virtual Tea Parties
      • Find:
        • Characteristics versus Skills for August 12, 2009
        • Tools versus Models for September 9, 2009
        • Values versus Insights for October 14, 2009
      Strategic and tactical leadership skills - sharpen both edges! TM
    49. Agenda
      • Virtual introduction with option of social or B2B networking
      • Review of relevant leadership practices:
        • The House of Leadership – Values versus Insights
      • Highlight one of 36 distinct skills of leadership
      Strategic and tactical leadership skills - sharpen both edges! TM
    50. Pursue Three Benefits
      • Sharpen your ability to distinguish between values and insights for developing leadership talent. 
      Strategic and tactical leadership skills - sharpen both edges! TM
    51. Pursue Three Benefits
      • Sharpen your ability to distinguish between values and insights for developing leadership talent. 
      • Learn where to look for identifying leadership insights that
      • you can use for challenging emerging leaders to think
      • differently about their perspective towards work.
      Strategic and tactical leadership skills - sharpen both edges! TM
    52. Pursue Three Benefits
      • Sharpen your ability to distinguish between values and insights for developing leadership talent. 
      • Learn where to look for identifying leadership insights that
      • you can use for challenging emerging leaders to think
      • differently about their perspective towards work.
      • Create an “alignment challenge” by asking your HIPOs (High Potential leaders) to align leadership insights with organizational values as a way of strategic thinking.
      Strategic and tactical leadership skills - sharpen both edges! TM
    53. Pursue Three Benefits
      • Sharpen your ability to distinguish between values and insights for developing leadership talent. 
      • Learn where to look for identifying leadership insights that
      • you can use for challenging emerging leaders to think
      • differently about their perspective towards work.
      • Create an “alignment challenge” by asking your HIPOs (High Potential leaders) to align leadership insights with organizational values as a way of strategic thinking.
      Strategic and tactical leadership skills - sharpen both edges! TM
    54. Pop Quiz: Questions 1-4
      • Let them solve the problem.
      Strategic and tactical leadership skills - sharpen both edges! TM
    55. Pop Quiz: Questions 1-4
      • Let them solve the problem.
      • Respect for the individual.
      Strategic and tactical leadership skills - sharpen both edges! TM
    56. Pop Quiz: Questions 1-4
      • Let them solve the problem.
      • Respect for the individual.
      • Look across the organization rather than down into your silo.
      Strategic and tactical leadership skills - sharpen both edges! TM
    57. Pop Quiz: Questions 1-4
      • Let them solve the problem.
      • Respect for the individual.
      • Look across the organization rather than down into your silo.
      • Work is not a democracy.
      Strategic and tactical leadership skills - sharpen both edges! TM
    58. Pop Quiz: Questions 1-4
      • Let them solve the problem.
      • Respect for the individual. Value
      • Look across the organization rather than down into your silo.
      • Work is not a democracy.
      Strategic and tactical leadership skills - sharpen both edges! TM
    59. The Leadership Pipeline
      • Four Curves
      • Views of Each Curve
      Strategic and tactical leadership skills - sharpen both edges! TM
    60. The Leadership Pipeline
      • Four Curves
      • Views of Each Curve
      • 1 – Team Leaders or Supervisors:
      • Job (s)
      Strategic and tactical leadership skills - sharpen both edges! TM
    61. The Leadership Pipeline
      • Four Curves
      • Views of Each Curve
      • 1 – Team Leaders or Supervisors:
      • Job (s)
      • 2 – Functional Managers: Function
      Strategic and tactical leadership skills - sharpen both edges! TM
    62. The Leadership Pipeline
      • Four Curves
      • Views of Each Curve
      • 1 – Team Leaders or Supervisors:
      • Job (s)
      • 2 – Functional Managers: Function
      • 3 – Strategic Leaders: Strategy
      Strategic and tactical leadership skills - sharpen both edges! TM
    63. The Leadership Pipeline
      • Four Curves
      • Views of Each Curve
      • 1 – Team Leaders or Supervisors:
      • Job (s)
      • 2 – Functional Managers: Function
      • 3 – Strategic Leaders: Strategy
      • 4 – Enterprise Leaders: Enterprise
      Strategic and tactical leadership skills - sharpen both edges! TM
    64. Pop Quiz: Questions 1-4
      • Let them solve the problem. Insight for Level 1
      • Respect for the individual.
      • Look across the organization rather than down into your silo.
      • Work is not a democracy.
      Strategic and tactical leadership skills - sharpen both edges! TM
    65. Pop Quiz: Questions 1-4
      • Let them solve the problem.
      • Respect for the individual.
      • Look across the organization rather than down into your silo. Insight for Level 3.
      • Work is not a democracy.
      Strategic and tactical leadership skills - sharpen both edges! TM
    66. Pop Quiz: Questions 1-4
      • Let them solve the problem.
      • Respect for the individual.
      • Look across the organization rather than down into your silo.
      • Work is not a democracy. Insight for Levels 1 or 2 (e.g. team leaders or functional managers)
      Strategic and tactical leadership skills - sharpen both edges! TM
    67. Pop Quiz: Questions 5 - 7
      • Quality is job #1!
      Strategic and tactical leadership skills - sharpen both edges! TM
    68. Pop Quiz: Questions 5 - 7
      • Quality is job #1!
      • I'm a working supervisor is an excuse for not making time to coach my people.
      Strategic and tactical leadership skills - sharpen both edges! TM
    69. Pop Quiz: Questions 5 - 7
      • Quality is job #1!
      • I'm a working supervisor is an excuse for not making time to coach my people.
      • How I define visioning reflects how I practice visioning.
      Strategic and tactical leadership skills - sharpen both edges! TM
    70. Pop Quiz: Questions 5 - 7
      • Quality is job #1! Value
      • I'm a working supervisor is an excuse for not making time to coach my people.
      • How I define visioning reflects how I practice visioning.
      Strategic and tactical leadership skills - sharpen both edges! TM
    71. The Leadership Pipeline
      • Four Curves
      • Views of Each Curve
      • 1 – Team Leaders or Supervisors:
      • Job (s)
      • 2 – Functional Managers: Function
      • 3 – Strategic Leaders: Strategy
      • 4 – Enterprise Leaders: Enterprise
      Strategic and tactical leadership skills - sharpen both edges! TM
    72. Pop Quiz: Questions 5 - 7
      • Quality is job #1!
      • I'm a working supervisor is an excuse for not making time to coach my people. Insight for Level 1 – team leaders and supervisors.
      • How I define visioning reflects how I practice visioning.
      Strategic and tactical leadership skills - sharpen both edges! TM
    73. Pop Quiz: Questions 5 - 7
      • Quality is job #1!
      • I'm a working supervisor is an excuse for not making time to coach my people.
      • How I define visioning reflects how I practice visioning. Insight for Level 3, maybe Level 4.
      Strategic and tactical leadership skills - sharpen both edges! TM
    74. Pop Quiz: Questions 8 - 10
      • Overcoming the buddy syndrome doesn't mean that I am unfriendly.
      Strategic and tactical leadership skills - sharpen both edges! TM
    75. Pop Quiz: Questions 8 - 10
      • Overcoming the buddy syndrome doesn't mean that I am unfriendly.
      • Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.
      Strategic and tactical leadership skills - sharpen both edges! TM
    76. Pop Quiz: Questions 8 - 10
      • Overcoming the buddy syndrome doesn't mean that I am unfriendly.
      • Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.
      • Less than 20% of my activities generate more than 80% of my results.
      Strategic and tactical leadership skills - sharpen both edges! TM
    77. Pop Quiz: Questions 8 - 10
      • Overcoming the buddy syndrome doesn't mean that I am unfriendly.
      • Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. Value
      • Less than 20% of my activities generate more than 80% of my results.
      Strategic and tactical leadership skills - sharpen both edges! TM
    78. Pop Quiz: Questions 8 - 10
      • Overcoming the buddy syndrome doesn't mean that I am unfriendly. Insight – Level 1
      • Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.
      • Less than 20% of my activities generate more than 80% of my results.
      Strategic and tactical leadership skills - sharpen both edges! TM
    79. Pop Quiz: Questions 8 - 10
      • Overcoming the buddy syndrome doesn't mean that I am unfriendly.
      • Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.
      • Less than 20% of my activities generate more than 80% of my results. Level 2
      Strategic and tactical leadership skills - sharpen both edges! TM
    80. Insight from renowned CEO
      • Jack Welch
      Strategic and tactical leadership skills - sharpen both edges! TM
    81. Insight from renowned CEO
      • Jack Welch
      • 20 – 70 – 10 Percent
      • Consider your performers in three categories:
        • Top 20%
        • Successful Mid 70%
        • Lagging 10%
      Strategic and tactical leadership skills - sharpen both edges! TM
    82. Pursue Three Benefits
      • Sharpen your ability to distinguish between values and insights for developing leadership talent. 
      • Learn where to look for identifying leadership insights that you can use for challenging emerging leaders to think differently about their perspective towards work.
      • Create an “alignment challenge” by asking your HIPOs (High Potential leaders) to align leadership insights with organizational values as a way of strategic thinking.
      Strategic and tactical leadership skills - sharpen both edges! TM
    83. Looking for leadership insights…
      • Survey—informally—the top 20% of your leaders to determine insight that could be passed on to emerging leaders
      Strategic and tactical leadership skills - sharpen both edges! TM
    84. Looking for leadership insights…
      • Survey—informally—the top 20% of your leaders to determine insight that could be passed on to emerging leaders
      • Inquire of level three leaders (strategy leaders) for insights that could be passed down to level two leaders (functional managers)
      Strategic and tactical leadership skills - sharpen both edges! TM
    85. Looking for leadership insights…
      • Survey—informally—the top 20% of your leaders to determine insight that could be passed on to emerging leaders
      • Inquire of level three leaders (strategy leaders) for insights that could be passed down to level two leaders (functional managers)
      • Survey level two leaders for insights to offer to team leaders and supervisors
      Strategic and tactical leadership skills - sharpen both edges! TM
    86. Pursue Three Benefits
      • Sharpen your ability to distinguish between values and insights for developing leadership talent. 
      • Learn where to look for identifying leadership insights that
      • you can use for challenging emerging leaders to think
      • differently about their perspective towards work.
      • Create an “alignment challenge” by asking your HIPOs (High Potential leaders) to align leadership insights with organizational values as a way of strategic thinking.
      Strategic and tactical leadership skills - sharpen both edges! TM
    87. HIPOs The 9 Grid Talent Matrix Achieves Achieves with Distinction Inconsistently Achieves Performance Lower Performing Higher Performing Potential Lower Potential Higher Potential Plateaued Growth Potential Highest Potential
    88. The 9 Grid Matrix – Learn More
      • Visit www.gdg-earth.com/blog
      • Click on Virtual Tea Parties
      • Find:
        • Developing Talent – The 9 Grid Matrix, July 8, 2009
        • Are you feeding your HIPOs? May 13, 2009
      Strategic and tactical leadership skills - sharpen both edges! TM
    89. Consider three value statements
      • Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.
      Strategic and tactical leadership skills - sharpen both edges! TM
    90. Consider three value statements
      • Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.
      • We uphold the highest standards of integrity in all of our actions.
      Strategic and tactical leadership skills - sharpen both edges! TM
    91. Consider three value statements
      • Dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit.
      • We uphold the highest standards of integrity in all of our actions.
      • Quality is job #1!
      Strategic and tactical leadership skills - sharpen both edges! TM
    92. Values versus Insights: The “Alignment Challenge”
      • What leadership insights (perhaps even practices) do we need to emphasize in order to truly drive our organization forward for growth, innovation and value?
      Strategic and tactical leadership skills - sharpen both edges! TM
    93. Agenda
      • Virtual introduction with option of social or B2B networking
      • Review of relevant leadership practices:
        • The House of Leadership – Values versus Insights
      • Highlight one of 36 distinct skills of leadership
      Strategic and tactical leadership skills - sharpen both edges! TM
    94. Tools – 36 Skills Checklist Strategic and tactical leadership skills - sharpen both edges! TM
    95. The Leadership Pipeline
      • Four Curves
      • Skills at Each Curve
      • 1 – Team Leaders or Supervisors:
      • Tactical Skills
      • 2 – Functional Managers: Tactical Skills
      • 3 – Strategic Leaders: Strategic Skills
      • 4 – Enterprise Leaders: Strategic Skills
      Strategic and tactical leadership skills - sharpen both edges! TM
    96. 9 “Must-Have” Skills for Team Leaders and Supervisors: A Checklist
      • Fulfilling Dynamic Changing Jobs
      • Measuring Work
      • Documenting
      • Scripting
      • Planning Work
      • Delegating
      • Informal Coaching
      • Formal Disciplining
      • Motivating Employees
      Strategic and tactical leadership skills - sharpen both edges! TM
    97. 9 “Must-Have” Skills for Team Leaders and Supervisors: A Checklist
      • Fulfilling Dynamic Changing Jobs
      • Measuring Work
      • Documenting
      • Scripting
      • Planning Work
      • Delegating
      • Informal Coaching
      • Formal Disciplining
      • Motivating Employees
      Strategic and tactical leadership skills - sharpen both edges! TM
    98. Scripting - Defined
      • The ability to handle difficult or sensitive conversations with employees and/or customers.
      Strategic and tactical leadership skills - sharpen both edges! TM
    99. Scripting - Defined
      • The ability to handle difficult or sensitive conversations with employees and/or customers.
      • This does not refer to memorizing exact words for having a difficult conversation but it does mean being prepared with an opening script, a central message and a closing script.
      Strategic and tactical leadership skills - sharpen both edges! TM
    100. Scripting – One Tactical Leadership Skill
      • Prepare for tough conversation
      Strategic and tactical leadership skills - sharpen both edges! TM
    101. Scripting – One Tactical Leadership Skill
      • Prepare for tough conversation
      • Don’t memorize words
      Strategic and tactical leadership skills - sharpen both edges! TM
    102. Scripting – One Tactical Leadership Skill
      • Prepare for tough conversation
      • Don’t memorize words
      • Build an opening script
      Strategic and tactical leadership skills - sharpen both edges! TM
    103. Scripting – One Tactical Leadership Skill
      • Prepare for tough conversation
      • Don’t memorize words
      • Build an opening script
      • Outline a central message
      Strategic and tactical leadership skills - sharpen both edges! TM
    104. Scripting – One Tactical Leadership Skill
      • Prepare for tough conversation
      • Don’t memorize words
      • Build an opening script
      • Outline a central message
      • Anticipate how to close
      Strategic and tactical leadership skills - sharpen both edges! TM
    105. Scripting – One Tactical Leadership Skill
      • Prepare for tough conversation
      • Don’t memorize words
      • Build an opening script
      • Outline a central message
      • Anticipate how to close
      • Handle the “back and forth” dialogue
      Strategic and tactical leadership skills - sharpen both edges! TM
    106. Got a topic or issue you want to see?
      • Visit www.gdg-earth.com/blog
      • Click on Virtual Tea Parties
      • Scroll down to:
        • Suggest a #VTP Topic
        • Leave us a suggestion
      Strategic and tactical leadership skills - sharpen both edges! TM
    107. Let’s get back to work!
      • Blog: http://www.gdg-earth.com/blog
      • Twitter: @gdgearth
      • Twitter: @virtualteaparty
      • Facebook: Greenfield Development Group
      Strategic and tactical leadership skills - sharpen both edges! TM

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