70 271 Stu Chap06

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  • 1. INSTALLING AND MANAGING HARDWARE Chapter 6
  • 2. INSTALLING AND MANAGING HARDWARE
    • Install hardware in a Microsoft Windows XP system
    • Use Windows XP hardware troubleshooting tools
    • Manage device drivers in a Windows XP system
    • Perform general hardware troubleshooting
  • 3. INSTALLING HARDWARE IN WINDOWS XP
    • For any new hardware to be installed, three steps must be performed:
      • The device must first be physically installed
      • The device drivers must be loaded so that the operating system can recognize them
      • The device must be tested
  • 4. UNDERSTANDING PLUG AND PLAY DEVICES
    • They install with little or no user intervention
    • Windows XP supports Plug and Play
    • Hardware, device drivers, and the basic input/output system (BIOS) must be Plug and Play–compliant
  • 5. INSTALLING HARDWARE BY USING THE ADD HARDWARE WIZARD
    • Search For And Install The Hardware Automatically (Recommended)
    • Install The Hardware That I Manually Select From A List (Advanced)
  • 6. ADDING A DEVICE
  • 7. STARTING SYSTEM INFORMATION
    • From the Start menu
    • Execute Msinfo32.exe
  • 8. SYSTEM SUMMARY
  • 9. USING THE SYSTEM INFORMATION TOOLS MENU
    • Net Diagnostics
    • System Restore
    • File Signature Verification Wizard
    • DirectX Diagnostic Tool
    • Dr. Watson
  • 10. USING DEVICE MANAGER
  • 11. CHANGING VIEWS IN DEVICE MANAGER
    • Devices By Type
    • Devices By Connection
    • Resources By Type
    • Resources By Connection
  • 12. DEVICE MANAGER’S SPECIFIC ICONS
    • Yellow exclamation point
    • Red X
    • Blue lowercase i
  • 13. GENERAL PROPERTIES
  • 14. RESOURCE ASSIGNMENTS
  • 15. SCANNING FOR HARDWARE CHANGES
    • PnP devices require the operating system to search for and discover them. The Device Manager’s Scan For Hardware Changes option can be used to initiate this.
  • 16. REMOVING AND DISABLING DEVICES
    • You can remove a device in Device Manager
    • Device Manager can be used to disable devices
  • 17. SAFELY REMOVING HOT-PLUGGED DEVICES
  • 18. TROUBLESHOOTING A DEVICE THAT IS NOT FUNCTIONING
    • Verify that the device is plugged in and turned on
    • Verify that the device is present in the HCL
    • Determine whether there have been any configuration changes
    • Verify that the device is using the latest revision of the device drivers
    • Consider performing a cold restart of the system
  • 19. TROUBLESHOOTING A DEVICE THAT IS NOT FUNCTIONING (CONTINUED)
    • Apply firmware update, if available
    • Move the device to another slot or port
    • Install a known good replacement for the device in the event of a malfunction
    • Attempt to boot into Safe Mode and update or remove driver
  • 20. WINDOWS TROUBLESHOOTERS
    • Are a special type of help file available in the Windows XP Help And Support Center
    • Pinpoint problems and identify solutions by asking a series of questions
    • Provide support for hardware and software issues
    • Are used to solve problems and learn troubleshooting techniques
  • 21. MANAGING DEVICE DRIVERS
    • The Device Manager utility provides a simple method of viewing and updating drivers for any device in the system
  • 22. UNDERSTANDING THE DRIVER.CAB FILE
    • Drivers that ship with Windows XP Professional Edition are stored on the Setup CD in a cabinet file called Driver.cab
  • 23. UPDATING DRIVERS
    • Driver Details permits you to view the names of the driver’s files
    • Update Driver enables you to upgrade the device driver
    • Rollback Driver restores the last device driver that was functioning
    • The Uninstall option will remove the device driver from the computer
  • 24. DEVICE MANAGER, DRIVER TAB
  • 25. DRIVER SIGNING
    • Poorly written drivers can cause a Windows XP system to become unstable or to fail
  • 26. CONFIGURING THE WAY THAT WINDOWS REACTS TO UNSIGNED DRIVERS
    • Ignore
    • Warn
    • Block
  • 27. USING THE FILE SIGNATURE VERIFICATION UTILITY
    • The File Signature Verification Utility can be used to scan a Windows XP system for unsigned drivers
  • 28. CREATING A HARDWARE PROFILE
    • Configure a single computer for different situations
    • Enable or disable specific hardware devices within each profile
  • 29. MANAGING HARDWARE PROFILES
  • 30. CONFIGURING HARDWARE SETTINGS FOR A PROFILE
    • Start the computer using the profile
    • Use Device Manager to enable or disable hardware devices
  • 31. SELECTING A PROFILE DURING STARTUP
  • 32. CHAPTER SUMMARY
    • Control the installation and removal of devices through the Add Hardware tool in Control Panel
    • Manage and troubleshooting hardware devices through Device Manager
    • Display configuration information about a computer in System Information
    • Manage hardware drivers
    • Configure driver signing options
    • Switch between different hardware profiles when booting into Windows XP