Really Simple Strategies:  Keeping Track of your Organization and Issues Online Marco Campana ( [email_address] ) Ontario ...
A Quick Overview <ul><li>Introduction </li></ul><ul><li>Strategies </li></ul><ul><li>Tools </li></ul><ul><li>Resources </l...
Introduction <ul><li>It’s about: </li></ul><ul><ul><li>Learning to listen online </li></ul></ul><ul><ul><li>Having a strat...
What’s My Day Like? <ul><li>My strategy </li></ul><ul><li>My tools </li></ul><ul><li>How I stay updated and learn </li></u...
Online Reputation Management <ul><li>ORM - “T he process of following online references to a brand, company, person or ser...
Strategies  -  Getting Your Nonprofit Organization Ready To Listen <ul><li>Why are you listening?  What are your mission g...
Strategies <ul><li>Core - listen, fail informatively, and evolve </li></ul><ul><li>Daily Routine – process, discipline – c...
Learn as You Go
 
 
Tools
Tools
Tools
Tools
Tools <ul><li>Let’s review a few: </li></ul><ul><li>Email (Yes! Email)/e-Newsletters/Watchthatpage/RSS to email </li></ul>...
Tools - Email as Web 2.0?
Tools- eNewsletters/email lists
Tools – RSS to Email
Tools - Watchthatpage
Tools – Google Alerts
Tools – Google Alerts
Tools - RSS Actively Passive
Tools - RSS
Tools - RSS
Tools - RSS
Tools - RSS
Tools - Twitter
Tools - Twitter
Tools - Twitter
Tools - Trusted Networks
Tools - Trusted Networks Roll Your Own Social Network
Tools - Trusted Networks
Tools – Mobile?
Pulling it all together?
Tools Creating Your Own Dashboard
Tools Creating Your Own Dashboard
How much time?
Resources <ul><li>How I learned to stop worrying and love the early adopters! </li></ul>
Resources <ul><li>http://www.wearemedia.org/ </li></ul><ul><li>http://socialmedia-listening.wikispaces.com/ </li></ul><ul>...
Images <ul><li>http://www.flickr.com/photos/tyla/2613836330/ </li></ul><ul><li>http://www.flickr.com/photos/matthamm/29455...
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Really Simple Strategies: Keeping Track of your Organization and Issues Online

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Presenter: Marco Campana
With all the ways to get information today – 24-hour news, streaming video, RSS feeds, social media feeds, “tweets”, e-newsletters, email updates, blogs – are you feeling a bit overwhelmed? Staying current and up-to-date on the issues that affect your day-to-day work is important for you and your organization. This workshop will explore the ways to keep on top of it all and provide you with tips on how to track your organization’s online reputation. We’ll specifically look at what RSS and other social media feeds are and how you can and should use them.

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  • We live in a world of information overload : 24 hour news, streaming video, RSS feeds, social media feeds and &amp;quot;tweets&amp;quot;, eNewsletters, email updates, constantly updated websites and web services...   You&apos;re busy enough just trying to serve your clients.   But, staying current and updated is important for you and for your clients/stakeholders/donors. Why visit a website or web service to find out what&apos;s new if you can have it sent directly to you? Many websites offer ways to subscribe so you know when new information has been added.  In some cases, as soon as they add something, you&apos;ll know.  This can save time for you and ensure that you have access to the latest and newest information you need.  What if an important site doesn&apos;t offer easy ways to notify you of updates and new content?  And what if the information you need or the discussions you follow aren&apos;t even on a website? This workshop will introduce you to ways to keep on top of information that is important to you and to track how your organization&apos;s online reputation is evolving. We&apos;ll look at what RSS and other social media feeds are and how can you can/should use them.  But, we will also show you how to harness Email to stay as updated as you want/need to be and even create a personalized news service. Yes, you should understand what [cool new tool] is and how you can use it.  But, let&apos;s be honest - Email is still the killer app for many of us.  We know email, we use it all the time.  Maybe you don&apos;t want to learn how to use yet another technology?  That&apos;s OK - you can integrate many of the new social media tools into your day, and still use Email as your primary information tool.  Come to learn how. http://www.flickr.com/photos/tyla/2613836330/
  • Really Simple Strategies: Keeping Track of your Organization and Issues Online

    1. 1. Really Simple Strategies:  Keeping Track of your Organization and Issues Online Marco Campana ( [email_address] ) Ontario Council of Agencies Serving Immigrants (OCASI) @marcopolis Friendfeed.com/marcopolis
    2. 2. A Quick Overview <ul><li>Introduction </li></ul><ul><li>Strategies </li></ul><ul><li>Tools </li></ul><ul><li>Resources </li></ul>
    3. 3. Introduction <ul><li>It’s about: </li></ul><ul><ul><li>Learning to listen online </li></ul></ul><ul><ul><li>Having a strategy </li></ul></ul><ul><ul><li>Choosing the right tools for you </li></ul></ul><ul><ul><li>Managing your workflow </li></ul></ul><ul><ul><li>Avoiding “Garbage Overload” </li></ul></ul><ul><ul><li>Becoming a proficient information manager – find the right information for the right people at the right time </li></ul></ul><ul><ul><li>Learning to share and collaborate – becoming an aggregator </li></ul></ul>
    4. 4. What’s My Day Like? <ul><li>My strategy </li></ul><ul><li>My tools </li></ul><ul><li>How I stay updated and learn </li></ul><ul><li>Dashboard? </li></ul>
    5. 5. Online Reputation Management <ul><li>ORM - “T he process of following online references to a brand, company, person or service while having a plan in place to deal with any negative feedback. “ http://www.sitepoint.com/blogs/2009/05/20/online-reputation-management/ </li></ul><ul><li>Competitive Intelligence – “T he action of gathering, analyzing, and applying information about products, domain constituents, customers, and competitors for the short term and long term planning needs of an organization ” http://www.dynamicintegration.net/competitive_intelligence.aspx </li></ul><ul><li>Listening - “ The Active Listener gives full attention to listening when another is talking and focuses on what is being said. “ http://www.leadershipletters.com/2003/09/12/levels-of-listening/ </li></ul>
    6. 6. Strategies - Getting Your Nonprofit Organization Ready To Listen <ul><li>Why are you listening? What are your mission goals? </li></ul><ul><li>Come up with at least Five Ways You Plan To Use the Information ( link to day-to-day action) </li></ul><ul><li>Internal Process – how will you organize your listening? </li></ul><ul><li>http://beth.typepad.com/beths_blog/2009/02/getting-your-nonprofit-organization-ready-to-listen-.html </li></ul>
    7. 7. Strategies <ul><li>Core - listen, fail informatively, and evolve </li></ul><ul><li>Daily Routine – process, discipline – challenging (the 3 T’s) </li></ul><ul><li>Sharing – collaborating, informing, developing expertise </li></ul><ul><li>Responding – are you listening strategically ? </li></ul>
    8. 8. Learn as You Go
    9. 11. Tools
    10. 12. Tools
    11. 13. Tools
    12. 14. Tools
    13. 15. Tools <ul><li>Let’s review a few: </li></ul><ul><li>Email (Yes! Email)/e-Newsletters/Watchthatpage/RSS to email </li></ul><ul><li>Google Alerts </li></ul><ul><li>RSS and Twitter </li></ul><ul><li>Social Networks/Online Communities (LinkedIn, Facebook, Ning, etc.) </li></ul><ul><li>Social Bookmarking - Delicious, Diigo </li></ul><ul><li>Mobile? </li></ul>
    14. 16. Tools - Email as Web 2.0?
    15. 17. Tools- eNewsletters/email lists
    16. 18. Tools – RSS to Email
    17. 19. Tools - Watchthatpage
    18. 20. Tools – Google Alerts
    19. 21. Tools – Google Alerts
    20. 22. Tools - RSS Actively Passive
    21. 23. Tools - RSS
    22. 24. Tools - RSS
    23. 25. Tools - RSS
    24. 26. Tools - RSS
    25. 27. Tools - Twitter
    26. 28. Tools - Twitter
    27. 29. Tools - Twitter
    28. 30. Tools - Trusted Networks
    29. 31. Tools - Trusted Networks Roll Your Own Social Network
    30. 32. Tools - Trusted Networks
    31. 33. Tools – Mobile?
    32. 34. Pulling it all together?
    33. 35. Tools Creating Your Own Dashboard
    34. 36. Tools Creating Your Own Dashboard
    35. 37. How much time?
    36. 38. Resources <ul><li>How I learned to stop worrying and love the early adopters! </li></ul>
    37. 39. Resources <ul><li>http://www.wearemedia.org/ </li></ul><ul><li>http://socialmedia-listening.wikispaces.com/ </li></ul><ul><li>http://simplestrategies.pbworks.com </li></ul><ul><ul><li>Setting the Stage/Strategy </li></ul></ul><ul><ul><li>Blogs to Follow </li></ul></ul><ul><ul><li>Daily Routines </li></ul></ul><ul><ul><li>Practical Tool Examples and Explanations </li></ul></ul><ul><ul><li>Learn </li></ul></ul><ul><ul><li>Play! </li></ul></ul>@marcopolis [email_address] Friendfeed.com/marcopolis
    38. 40. Images <ul><li>http://www.flickr.com/photos/tyla/2613836330/ </li></ul><ul><li>http://www.flickr.com/photos/matthamm/2945559128/ </li></ul><ul><li>http://www.flickr.com/photos/dailypic/1459055735/ </li></ul><ul><li>http://www.flickr.com/photos/cambodia4kidsorg/3226367547/sizes/o/ </li></ul><ul><li>Webinar:Twitter for Nonprofits - Jeff Patrick, Common Knowledge </li></ul><ul><li>http://www.flickr.com/photos/i-1326/2968175502/ </li></ul><ul><li>http://www.flickr.com/photos/debschultz/1925555485/sizes/o/ </li></ul><ul><li>http://www.flickr.com/photos/stabilo-boss/93136022/in/pool-web2dot0diagrams </li></ul><ul><li>http://www.flickr.com/photos/ycc2106/134414023/ </li></ul><ul><li>http://www.flickr.com/photos/luc/1824234195/ </li></ul><ul><li>http://www.flickr.com/photos/w5nyv/455756468/ </li></ul><ul><li>http://www.flickr.com/photos/dan_h/667441709/ </li></ul><ul><li>http://www.flickr.com/photos/sparktography/2485147794/ </li></ul><ul><li>http://www.flickr.com/photos/skemsley/3554049015/ </li></ul><ul><li>http://www.flickr.com/photos/archiemcphee/3401974951/ </li></ul><ul><li>http://www.flickr.com/photos/timheuer/143007903/ </li></ul><ul><li>http://www.flickr.com/photos/bre/448847262/ </li></ul><ul><li>http://www.flickr.com/photos/zachinglis/41443867/ </li></ul><ul><li>http://www.flickr.com/photos/cambodia4kidsorg/2906235414/ </li></ul><ul><li>http://farm4.static.flickr.com/3027/2905389559_d3ec3e6530.jpg </li></ul>
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