xyzmo SIGNificant’s signature solutions enable a 100% paperless activation process for mobile operators. In today’s economic climate it is essential to improve operational efficiency and seek cost cutting potentials. On the other hand, the customer is the core of all business transactions, especially within the Telecom Market, therefore having a competitive advantage in customer experience is key to getting more business. Whenever paper is involved, waiting times for customers are high and the mobile operator sales personnel’s time to focus on the needs and wishes of their new customers is limited due to the their administrative work.

1. Solutions for Telecom Companies
White Paper
xyzmo-SIGNificant for Telecom Companies
xyzmo SIGNificant’s signature solutions enable a one hundred percent paperless
activation process for mobile operators. By embedding xyzmo SIGNificant’s signature
solutions, mobile operators add digital signature capabilities to their existing
infrastructure, closing the gap in going fully paperless by completely eliminating the
need to print service agreements and sales receipts for signing at the POS (Point of
Sale).
xyzmo SIGNificant products are being used by leading telecommunications companies
world-wide including T-Mobile, Vodafone, Wind, Cosmote, KPN, Nashua Mobile,
BelCompany, Si,mobil, Mobitel.
With xyzmo a captured electronic signature is much more than just an electronic
image. xyzmo records the handwritten signature of a person using parameters of
pressure, acceleration, speed and rhythm. These parameters are unique to every
individual and cannot be easily reproduced by a forger. Once a signature including all
the biometric parameters has been embedded into a document it is turned into a
signed and sealed PDF.
Benefits of using xyzmo’s technology:
 To dramatically speed up the activation process in your retail stores,
 Enables your company to generate more revenue at POS,
 Lets your organization save money by going paperless with your service
agreements,
 Easily accepted by your customers / very similar to the current paper-based
process,
 Convenient and easy to integrate into existing IT environments,
 Offers your company the benefits of a secure, electronic environment,
 Money saving solution / Guaranteed ROI in 12 months.

2. Solutions for Telecom Companies
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Enhance your existing Infrastructure
... with all functionalities for a totally paperless process
Swipe Scan Data Capture Signature Capture
Driver’s License/Credit Card Using a Soft Keyboard Using a Signature Pad, Tablet PC, etc.
Convert & Seal Email & Store Verify Document
Convert any document Send documents via email Verify signed & sealed documents
to PDF and seal it Store and Retrieve documents
Attach Document Validate Signature Click2Sign
Attach scanned passport, driver’s Signature is compared to either biometric Sign any document using a PIN
license or any other document or static part of the profile in real-time code sent by text message or
(one-time or batch mode) email.

3. Solutions for Telecom Companies
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Digital Signature Platform Overview
 Handwritten Signature Capturing – Our captured electronic signature is much
more than just an electronic image. We record the handwritten signature of a
person using parameters of pressure, acceleration, speed and rhythm.
 Biometric Comparison of Signatures – xyzmo’s top-notch version of the
SIGNificant Biometric Server features a new generation of signature comparison
capabilities, enabling the performance of real-time biometric verification of a
person’s signature to the SIGNificant platform by comparing the recorded
parameters of their handwritten signatures against their pre-enrolled profile.
Therefore documents are only processed if their signatures have been
authenticated.
 Option for an Inking Pen Solution – The SIGNificant Inking Pen Solution
enables the appearance of the signature on paper at the same time the signature
is captured electronically. This capability is relevant when there is a need to
capture and record a handwritten signature both digitally and physically, such as in
countries or sectors where electronic signatures are not yet legally binding and
require a physical archive of signed documents.
 Signing with Certificates – Beyond the possibility of capturing a handwritten
signature by using a broad range of signature capturing devices from various
manufacturers; smart-cards, tokens and software certificates are also supported
by our solutions.
 Using Click2Sign for Web Transactions – SIGNificant Click2Sign for web-based
e-transactions offers various ways to identify a signatory over the web; from a
simple ―I agree‖ checkbox to a sophisticated challenge/response protocol using
different channels (SMS, email etc.).
 Document Attachment – With the SIGNificant solutions any document, like a
scanned passport, scanned driver’s license or any other native document can be
attached.
 Server or Client Based Solution – SIGNificant solutions can be based either on
a Server or on a Client, depending on the requirements. The SIGNificant Server
enables signature processes from multiple disparate or interconnected business
processes to support signing and verifying within a consistent technology platform.
The SIGNificant Client is especially suited to professionals whose working
conditions do not include online connectivity on a regular basis, or those who wish
to work offline/local.

4. Solutions for Telecom Companies
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Typical POS Architecture
Completely Signature Pad Independent
SIGNificant is a device-independent solution, meaning it enables the use of a broad
range of signature capturing devices from various manufacturers. As some companies
require basic signature pads, while others require more advanced devices, a signature
pad independent solution offers the necessary flexibility and leads to improved
satisfaction rates due to the fact that each customer integrating this solution can choose
the signature pad that fits their needs most.
Examples are:

5. Solutions for Telecom Companies
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Case Study
As of September 2008 T-Mobile USA Inc. launched an ambitious program called the
Five Minutes Activation (―5MA‖), which drastically reduces the new cell phone activation
time in the company’s more than 1,500 nationwide corporate stores from 35 minutes to
only 5 minutes. Being an integral part of this program, xyzmo SIGNificant provides a
unique, secure, reliable and scalable electronic signature technology fully integrated into
T-Mobile USA Inc’s existing activation platform that allows T-Mobile USA Inc. to process
all new Service Agreements and sales receipts in all corporate stores nationwide
(currently more than 10,000 point of sale stations) fully electronically.
The full technical integration was completed by only one xyzmo
consultant managed by Accenture in a record time of less than
one month. The activation process in T-Mobile USA Inc. stores
is now much faster, more efficient, effective and secure thanks
to the use of various functions of the provided xyzmo
SIGNificant technology: the Service Agreements are now
automatically populated with accurate data captured while
scanning/swiping a Driver’s License or Credit Card of the new
T-Mobile USA Inc. customer; the Social Security Number is
securely entered on a soft keyboard on Ingenico 6780 devices
and no longer shared with the T-Mobile USA Inc. sales
personnel; customers review the electronic Service Agreement
before electronically signing it on the Ingenico 6780 devices;
the Service Agreement becomes an electronic original when it
is sealed with the xyzmo SEAL, which is the superior sealing
method of the xyzmo digital and electronic signature solution; storing the electronic
Service Agreements directly into the existing T-Mobile USA Inc. document management
system from EMC ―Documentum‖ and sending it to the customer by email concludes this
fully enabled electronic process at the point of sale, which completely eliminates paper-
based service agreements and sales receipts, thus eliminating the cost of paper,
printers, toners, courier costs (i.e. FedEx), Scanning, long-time archiving at Iron
Mountain, etc. and the labor associated.
The completely new shopping experience guarantees customer satisfaction: customers
now enjoy better service and assistance from the T-Mobile USA Inc. sales personnel due
to the fact that they have extra time to focus on the needs and wants of their new
customers; at the same time, waiting periods are substantially shortened — signing
happens on a signature pin pad that is part of the Ingenico 6780 Device exactly as it
would be on a paper-based Service Agreement.

6. Solutions for Telecom Companies
White Paper
About xyzmo SIGNificant
xyzmo's next-generation, e-signature suite adds digital signature capabilities to your
existing infrastructure, closing the gap in going fully paperless by completely eliminating
the need to print documents for signing. Speed up your processes with a solution that
offers a fast, complete, and secure way to process all of your transactions electronically
so you can reduce costs and accelerate your business.
xyzmo is the world's most complete, open, and signature pad independent electronic
signature software company. Thanks to our signature solutions, stamping and signing
remain as easy as ever, but are performed directly in the electronic document and can
be integrated with any existing application or document workflow procedures. xyzmo
SIGNificant is a private company based in Ansfelden, Austria with international offices in
the United States and Germany.
To learn more about xyzmo-SIGNificant’s solutions, please visit: www.xyzmo.com