Find It With Share Point Search
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Find It With Share Point Search

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What is an SSP in SharePoint 2007? How do they work? How can you get the most from SEARCH?

What is an SSP in SharePoint 2007? How do they work? How can you get the most from SEARCH?

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  • Google has built a huge corporation based on Search (mostly for consumers) – based upon advertising and related commercial salesThey even have “Enterprise versions” of their search – Does anyone here use Google Appliances? Anyone have users with Google Desktop Search setup?Anybody have them linked up together? It is very powerful stuff!
  • It’s kind of like manna from Heaven above – The right information – immediately available when needed! The business benefits of NOT wasting time looking for something are LEGION There are MANY studies of the “soft costs” of each associate in a company spending time searching for information.
  • However most of the time – our electronic filing and information delivery isn’t that easy to use – It may seem obvious to the person who set it up – It might be optimized to make one person’s job smoother – But people often find that they can’t find the right information at the right time. And SHAREPOINT can either make this problem WORSE – or it can make it better…(Aside about SharePoint usage at NGC – contrast between CSC – Sales/Marketing team sites and IT team sites…)
  • So let’s look at the BIG PICTURE from a Microsoft – Not a Google – perspective…Comparison of SharePoint Search Options -- http://msdn.microsoft.com/en-us/library/aa981559.aspx
  • http://blogs.msdn.com/martinkearn/archive/2006/06/06/MOSS-Architecture-_2600_-Shared-Services.aspxhttp://technet.microsoft.com/en-us/library/cc263199.aspx
  • BOOK: SharePoint 2007 Best Practices by Ben Curry and Bill English

Find It With Share Point Search Find It With Share Point Search Presentation Transcript

  • Find It With SharePoint Search
    MOSS 2007 Shared Service Provider – Search
  • Google's mission: to organize the world's information - make it universally accessible and useful
    Google’s Promise
    Plug it in, Turn it on and Find it!
  • Microsoft Enterprise Search
    Windows Desktop Search (XP) – Win7/Vista
    Runs on Desktop “User Driven”/GPO
    Configure To Integrate with MOSS / Servers
    MOSS 2007 – WSS/Standard/Enterprise
    WSS Leverages SQL Full Text Indexing – Free!
    Focus on STANDARD – Enterprise Adds FAST, Business Data Catalog (Needs an Entire Deck!)
    SharePoint 2010 Coming in June
    Replaces SSP – Adds Tagging / Metadata Into SharePoint Out Of Box
  • Today’s Presentation…
    SSP: MOSS Search Overview
    Finding The Right Information With Search
    How It Works – How To Tune It
    What Process / Procedures are Needed
    What Users and Administrators Need To Do…
    People – Process – Technology Points…
  • SSP Connects To Sites
    Technology
  • Shared Services Provider (W/O Search)
    Technology
  • Search (SSP) and Web Application
    Technology
  • Technology
    SP Farm/Central Admin Function
  • Search Service Architecture
    Operations - Procedures
    SP Farm/Central Admin
  • Improving usability of the search interface and results
    13
  • BIG 3 Metadata – HUGE Benefits!
    Title – Any Document, Web Page, etc.
    Descriptive, “Plain English” WITH_SPACES_!
    Content Author – WHO Prepared the Actual Document (Not the Template!)
    Lots of Cross Links (MySites / colleagues, etc.)
    File Name – Required – But USE ENGLISH!
    More on METADATA / Tagging Later
    PEOPLE / Training
    End Users / Site Owners
  • Adding a title to document properties affects search results
    15
    Filename only:
    Filename and Title:
    PEOPLE / Training
    End Users / Site Owners
  • Search Scopes Direct Users To Content
    16
    Global search box
    Tabs in Search Center
    SP Farm/Central Admin Function
  • Combine Scope + Managed Properties
    Set Up A “Managed Property” Or Use One That Comes Out Of Box
    Link to Scope via Rule – Expose in Search
    Easier Than “Advanced Search”?
    SP Farm/Central Admin Function
  • ‘Simple’ XML/XSL customizations can change the look and feel of Search Results
    18
    Site Owner / Web Designer
  • Training Point! Global search results vs. Contextual search results
    19
    Global
    Home
    Departments
    Projects
    Committees
    Training
    Reports
    Contextual
    Sales & Marketing
    People – Training!
  • Global search results are different than Contextual search results
    Global
    Contextual
    20
    People – Training!
  • Behind-the-scenes usability improvements
    21
  • Site structure impacts relevancy
    22
    Authoritative Pages
    Home
    1st level
    Departments
    Projects
    Committees
    Training
    Reports
    Sales & Marketing
    2nd level
    SP Farm/Central Admin Function
  • Leverage Best Bets to bring most relevant content to the top of results.
    23
    Procedures – Regular Review Process?
    Web Site Administrator Function!
  • Measure results and make adjustments periodically
    24
    SP Farm/Central Admin AND Web Site Admin Should Review Together…
  • Advanced Search
    25
  • Users don’t tend to use Advanced Search.
    26
    Web Site Administrator Function!
  • Training! Advanced Search works differently from Global Search
    27
  • You can use custom managed properties in Advanced Search.
    28
    Managed Properties!
    SP Farm/Central Admin Function
  • Advanced Search: Properties
    Restriction
    Explanation
    Property Name
    Scope
    File Type
    Site
    ANY metadata property
    City:Charlotte
    Any Configured Scope
    Scope:SharedFolders
    Any Configured File Type
    Filetype:docx OR Filetype:PDF
    Filter by Site / URL from Index
    Site:http://teams
    http://www.sharepoint911.com/blogs/john/archive/2009/02/03/richer-search-results-through-the-use-of-property-restrictions-with-sharepoint.aspx
  • Make It SIMPLE – Embed Search
    Create a Web Page With “Prebuilt Advanced Search” On It – Set the options – Easier Results!
    Place Search Web Parts on Page
    MANY Third Party Add Ons For This Too!
    (Entire Presentation on it’s own!)
  • Tag It So You Can Find It…?
    Properly Filed Information Is Easier To Find!
    “Findability” Goes Up BUT “Putability” Goes Down! (Apologies To Bill English / Mindsharp)
    Tag With Custom Column or Content Type
    Add Organizing Data As Content is Saved
    Custom Views in Web Interface – Managed Properties in Search SSP
    Use Data to Enhance Search AND Web Site
    MANY THIRD PARTY OPTIONS!!
  • Columns = Metadata
    There are many types of columns: e.g.
    Date
    Number
    Free form Text
    Column values can also be chosen from a list of controlled vocabulary terms
    32
  • Content Types
    Reusable collection of settings to
    describes a specific kind of content
    • Metadata fields (columns)
    Content Types can contain custom properties like:
    • Retention Policy
    • Workflows
    • Business processes
    33
  • Standard Properties – “Putability?”
    34
  • Document Information Panel
    Standard in Office 2007
    Honors Content Types and Columns
    35
  • Creating A Managed Property
    Add column to the Search Index
    Exposes the column in advanced search
    Enables showing the column in search results views
    36
  • Advanced Search Uses Properties
    Full text keywords
    Extended metadata properties
    37
  • Metadata Mapping
    38
  • Resources
    TechNet and MSDN top the list
    Books / People
    Wrox/Tom Rizzo
    MS Press “Best Pratices”
    Ben Curry and Bill English