The GIS Management Institute® and the GIS Capability Maturity Model
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The GIS Management Institute® and the GIS Capability Maturity Model

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Enterprise GIS is expensive to develop, maintain, and operate. Many small to medium sized cities, counties and regional agencies have invested millions of dollars to develop their GIS, with annual ...

Enterprise GIS is expensive to develop, maintain, and operate. Many small to medium sized cities, counties and regional agencies have invested millions of dollars to develop their GIS, with annual GIS operating budgets in excess of $250,000.
However, almost no GIS operation would be considered to be 100% implemented. In fact, most enterprise GIS operations lack important resources to meet all of their potential business needs, the sustainability of many of these programs is uncertain, and the return on investment (ROI) for these agencies is variable - depending on the maturity of their GIS management.
In 2009 I developed the proposed Municipal GIS Capability Maturity Model (GISCMM). That year various cities and counties in Washington State conducted self-assessments against the GISCMM. After the results were presented at the 2009 URISA Annual Conference, URISA agreed to adopt the GISCMM.
This webinar describes the URISA-led initiative to use the GISCMM as a key component of the new GIS Management Institute. The GISCMM was updated and published by URISA in 2013. This update was based on:
• Input from a 2011 Washington GIS Conference – GIS Managers Task Force
• A review of the new URISA Geospatial Management Competency Model (GMCM)
• A review and revision cycle conducted by the GIS Management Institute® Committee
• And finally, input from a public peer-review cycle
The newly revised URISA GISCMM will be described, along with its relationship to the GIS Management Institute®, including development of the GIS Management Body of Knowledge. The current development status of the GISCMM will be discussed and future uses and activities outlined. These will include development of new GIS management best practices and the offering of an enterprise GIS accreditation service.
This presentation will be of value to those interested in the development and implementation of GIS management professional standards and best practices.
Webinar Outline:
• What is a capability maturity model?
• Origins of the GIS Capability Maturity Model
• URISA steps in
• The URISA Geospatial Management Competency Model
• Babinski’s Theory of GIS Management
• Development of the revised, peer-reviewed URISA GIS Capability Maturity Model
• The URISA GIS Capability Maturity Model – Step by Step
• The pivotal role of the GIS CMM in the GIS Management Institute®
• The role of the GIS Management Institute® in enhancing sustainable Enterprise GIS
• The role of the GIS Management Institute® in developing professional GIS managers
• The GIS Management Institute® next steps

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The GIS Management Institute® and the GIS Capability Maturity Model The GIS Management Institute® and the GIS Capability Maturity Model Presentation Transcript

  • The GIS Management Institute ® and the GIS Capability Maturity Model Update, Overview, and Implementation URISA Connect Webinar Wednesday, November 6, 2013 Greg Babinski, MA, GISP URISA Past-President URISA GMI Committee Chair COGO Secretary Finance & Marketing Manager King County GIS Center Seattle, WA USA
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Please vote: Do you manage your GIS operation utilizing GIS Best Practices?  Yes  No
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Agenda  What is a capability maturity model?  Origins of the GIS Capability Maturity Model  URISA Steps in and Babinski’s Theory of GIS Management  The URISA Geospatial Management Competency Model  Development of the revised, peer-reviewed URISA GIS Capability Maturity Model  The URISA GIS Capability Maturity Model – Step by Step  The pivotal role of the GIS CMM in the GIS Management Institute ®  The role of the GIS Management Institute ® in enhancing sustainable Enterprise GIS  The role of the GIS Management Institute ® in developing professional GIS managers  The GIS Management Institute ® - next steps
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation What is a Capability Maturity Model?  A tool to assess an organization’s ability to accomplish a defined task or set of tasks  Originated with the Software Engineering Institute  Objective evaluation of software contractors  SEI published Managing the Software Process 1989  SEI CMM is process focused  Other applications of the capability maturity model concept:  System engineering  Project management  Risk management  Information technology service providers
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Why is thinking about capability & process maturity important?
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Why is thinking about capability & process maturity important?
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The Capability Maturity Model Institute
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Who uses CMMi?
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Origins of the GIS Capability Maturity Model What causes variation in enterprise GIS Operations?  Each agency is unique  City, county, or agency business focus often varies  Population  Nature and level of economic development  Level of development resources provided?  Variations in our ability to use GIS resources?  Forgetting where we are in the development cycle?  But GIS operations with similar resources get different results! Why?
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Origins of the GIS Capability Maturity Model When is our GIS Development done? There are many ways we might answer:  With an external focus?  Best practices  Benchmarking  With a theoretical focus?  Ideal design  Academic state of the art  With a capability focus?  With a maturity level focus?
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Origins of the GIS Capability Maturity Model 2009 Academic Exercise : Maturity for the proposed model indicates progression of an organization towards GIS capability that maximizes :  Potential for the use of state of the art GIS technology  Commonly recognized quality data  Organizational best practices appropriate for municipal business use The Municipal GIS Capability Maturity Model assumes two broad areas of GIS operational development:  Enabling capability  Execution ability
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Origins of the GIS Capability Maturity Model Enabling Capability Components: What we buy or acquire for our GIS operation…
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Origins of the GIS Capability Maturity Model Execution Ability Components: How we utilize what we have acquired for our GIS
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Very Simple Questionnaire Origins of the GIS Capability Maturity Model Note enabling capability rating scale based on NSGIC GMA
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Very Simple Questionnaire Origins of the GIS Capability Maturity Model Note execution ability rating scale based on SEI CMM
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Origins of the GIS Capability Maturity Model 2009 State of Washington Survey Results Presented at URISA Annual Conference:
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Origins of the GIS Capability Maturity Model 2009 State of Washington Survey Results Presented at URISA Annual Conference:
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation URISA Steps In
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation URISA Steps In 2010 ArcNews Article in URISA GIS Management Babinski’s Theory of GIS Management: As GIS Operational Maturity Improves, ROI Increases
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation URISA Steps In  2010: David DiBiase Proposes that URISA develop the Geospatial Management Competency Model (Tier 9 of the USDOLETA Geospatial Technology Competency Model)  2011: DiBiase, Babinski & Kennelly form URISA GMCM Committee  2011: Babinski convenes GIS Managers Task Force at Washington GIS Conference to:  Create GMCM ‘Strawman’ Draft  Review and revise the GIS Capability Maturity Model  2011: At GIS-Pro in Indianapolis, GMCM Committee revises Strawman Draft and by early 2012 Publishes GMCM for peer-review.
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation URISA Develops the Geospatial Management Competency Model Final Peer-Reviewed URISA GMCM: Published in June 2012 Adopted by USDOLETA August 2012 18 Competency Clusters 74 individual competencies
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The ‘Ah-ha!’ moment (Part 1): GIS operational process maturity (aka the GIS Capability Maturity Model) and… GIS management capability (aka the Geospatial Management Competency Model) Can both best be defined against… A body of geospatial management best practices and standards, or the GIS Management Body of Knowledge
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The ‘Ah-ha!’ moment (Part 2): No one has ever defined geospatial management best practices and standards
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation URISA Steps In  2010: David DiBiase Proposes that URISA develop the Geospatial Management Competency Model (Tier 9 of the USDOLETA Geospatial Technology Competency Model)  2011: DiBiase, Babinski & Kennelly form URISA GMCM Committee  2011: Babinski convenes GIS Managers Task Force at Washington GIS Conference to:  Create GMCM ‘Strawman’ Draft  Review and revise the GIS Capability Maturity Model  2011: At GIS-Pro in Indianapolis, GMCM Committee revises Strawman Draft and by early 2012 Publishes GMCM for peer-review.
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Developing the revised, peer-reviewed URISA GIS Capability Maturity Model 2011 Washington State GIS Managers Task Force
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Developing the revised, peer-reviewed URISA GIS Capability Maturity Model 2012 – 2013 GMI Committee:  Incorporated 2011 GIS Managers Task Force Recommendations  Correlated 74 GMCM competencies  Prompted for assessing ‘Characteristics’ via questions
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Developing the revised, peer-reviewed URISA GIS Capability Maturity Model 2013 Peer-Review Cycle: 6-weeks for public review via online questionnaire Adequate high-quality responses Responses consolidated by Hilary Perkins and Greg Babinski Greg Babinski drafted initial recommendations to address/resolve comments  Final 10-day GMI Committee review & comment cycle    
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Developing the revised, peer-reviewed URISA GIS Capability Maturity Model 2013 Peer-Review Cycle: Enabling Capability (EC) Component EC1. Framework GIS Data EC2. Framework GIS Data Maintenance EC3. Business GIS Data EC4. Business GIS Data Maintenance EC5. GIS Data Coordination EC6. Metadata EC7. Spatial Data Warehouse EC8. Architectural Design EC9. Technical Infrastructure EC10. Replacement Plan EC11. GIS Software Maintenance EC12. Data back-up and security EC13. GIS Application Portfolio EC14. GIS Application Portfolio Management EC15. GIS Application Portfolio O&M EC16. Professional GIS Management EC17. Professional GIS Operations Staff EC18. GIS Staff Training and Professional Development EC19. GIS Governance Structure EC20. GIS is Linked to Agency Strategic Goals EC21. GIS Budget EC22. GIS Funding EC23. GIS Financial Plan Execution Ability (EA) Component EA1. New Client Services Evaluation and Development EA2. User Support, Help Desk, and End-User Training EA3. Service Delivery Tracking and Oversight EA4. Service Quality Assurance EA5. Application Development or Procurement Methodology EA6. Project Management Methodology EA7. Quality Assurance and Quality Control EA8. GIS System Management EA9. Process Event Management EA10. Contract and Supplier Management EA11. Regional Collaboration EA12. Staff Development EA13. Operation Performance Management EA14. Individual GIS Staff Performance Management EA15. Client Satisfaction Monitoring and Assurance EA16. Resource Allocation Management EA17. GIS data sharing EA18. GIS Software License Sharing EA19. GIS data inter-operability EA20. Legal and policy affairs management EA21. Balancing minimal privacy with maximum data usage
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Developing the revised, peer-reviewed URISA GIS Capability Maturity Model 2013 Peer-Review Cycle:  Final revised draft based on 10-day GMI Committee review & comment cycle  GMI Committee consensus approval of final September 2013 draft at its 9/4/2013 meeting with recommendation that the URISA BOD endorse/formally adopt the URISA GIS Capability Maturity Model.  URISA Board action at its 9/15/2013 meeting:  URISA GIS Capability Maturity Model Adopted
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Step by Step
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Please vote: Do you see value in using the GIS Capability Maturity Model to improve enterprise GIS operations?  Yes  No
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Capability Maturity Model – Attendee Discussion and Feedback Do you have any:      Questions? Suggestions? Criticisms? Ideas for using the GISCMM? Other comments?
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Voting Results
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The pivotal role of the GISCMM in the GIS Management Institute ®
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Enhancing sustainable Enterprise GIS
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Enhancing sustainable Enterprise  Submit completed GISCMM self assessments to GMI GIS  Annual GMI Report on the state of Enterprise GIS  New URISA GMI Service: Enterprise GIS Assessment/Accreditation:  Online survey instrument  Self assessment with validation mechanisms  Compilation of bench marking metrics  Evaluation against GISCMM  Manager assessment against GMCM  Feedback report with benchmark analysis and development recommendations  GMIcmm Maturity Level Accreditation
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Enhancing sustainable Enterprise GIS
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Enhancing sustainable Enterprise GIS
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Enhancing professionalism for GIS managers The competency of the GIS manager is one of the key success factors for an effective enterprise GIS
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Enhancing professionalism for GIS managers Assessing the competency of a GIS manager against the Geospatial Management Competency Model
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation The GIS Management Institute ® Next steps
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Contributors:
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Contributors:
  • The GMI and the GIS Capability Maturity Model Update, Overview, and Implementation Greg Babinski, MA, GISP URISA Past-President URISA GMI Committee Chair COGO Secretary W: www.urisa.org/main/gis-management-institute/ Finance & Marketing Manager King County GIS Center 201 South Jackson Street MS: KSC-IT-0706 Seattle, WA 98104 USA P: 206-477-4402 F: 206-263-3145 E: greg.babinski@kingcounty.gov T: @gbabinski W: www.kingcounty.gov/gis