Motivation And Job Satisfaction

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Motivation And Job Satisfaction

  1. 1. International Church of Christ, Nigeria MOTIVATION MOTIVATION AND JOB SATISFACTION
  2. 2. International Church of Christ, Nigeria MOTIVATION Emmanuel Emeh Facilitator
  3. 3. International Church of Christ, Nigeria MOTIVATION Content - Characteristics Of Effective Team Members - Motivation: Definition - Theories And Proponents In The Study Of Motivation And Job Satisfaction - Herzberg And Maslow’s Research Findings - The Motivation Circle - Passion Revisited - Job Satisfaction - Whole Brain Thinking - Mentorship Model - Q&A
  4. 4. Characteristics of effective team members <ul><li>Team members </li></ul><ul><ul><li>Individual commitment </li></ul></ul><ul><ul><li>Co-operation and support </li></ul></ul><ul><ul><li>Sense of purpose and urgency </li></ul></ul><ul><ul><li>Address disagreements constructively </li></ul></ul><ul><ul><li>Willing to contribute specialist skills </li></ul></ul><ul><ul><li>Ability to gain respect & enhance group’s reputation </li></ul></ul><ul><ul><li>Wants the team to achieve its goals </li></ul></ul><ul><ul><li>- Effective teams need Effective Team Members </li></ul></ul>International Church of Christ, Nigeria MOTIVATION
  5. 5. The challenge How do you stimulate team members to give their very best at every given time? International Church of Christ, Nigeria MOTIVATION
  6. 6. MOTIVATION Answer… International Church of Christ, Nigeria MOTIVATION
  7. 7. Motivation is… … The overall subject of what drives us International Church of Christ, Nigeria MOTIVATION
  8. 8. International Church of Christ, Nigeria MOTIVATION Class Exercise : Identify their Motivations <ul><li>Adam and Eve: Disobeyed God </li></ul><ul><li>Cain: Killed Abel </li></ul><ul><li>Residents of Babel: Built first high-rise </li></ul><ul><li>Abraham: followed without questioning </li></ul><ul><li>Jacob: Longest Apprentice </li></ul><ul><li>Joseph: Righteous even in a lawless land </li></ul><ul><li>Moses: Mission Mindset </li></ul><ul><li>Samson: Romance with the Enemy </li></ul><ul><li>Paul of Tarsus: Suffered for the Gospel keeper </li></ul><ul><li>Saul: The Kingdom is mine Mentality </li></ul><ul><li>David: The weeping King </li></ul>
  9. 9. Interactive Session Share with the class about times when you had felt good/bad about your Job International Church of Christ, Nigeria MOTIVATION
  10. 10. International Church of Christ, Nigeria MOTIVATION Overview of Theories and Proponents in the study of Motivation & Job Satisfaction
  11. 11. International Church of Christ, Nigeria MOTIVATION Top Nine Theories on Motivation
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  13. 13. International Church of Christ, Nigeria MOTIVATION
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  15. 15. International Church of Christ, Nigeria MOTIVATION
  16. 16. International Church of Christ, Nigeria MOTIVATION
  17. 17. International Church of Christ, Nigeria MOTIVATION
  18. 18. International Church of Christ, Nigeria MOTIVATION
  19. 19. International Church of Christ, Nigeria MOTIVATION Our Focus Herzberg and Maslow Research findings
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  21. 21. International Church of Christ, Nigeria MOTIVATION
  22. 22. MOTIVATION International Church of Christ, Nigeria In-trin-sic Inward , inwardly < intra- , within 1 belonging to the real nature of a thing; not dependent on external circumstances; essential; inherent 2 located within, or exclusively of, a part Ex-trin-sic From without, outer, without 1 Not really belonging to the thing with which it is connected; not inherent 2 Being, coming, or acting from the outside; Extrinsic refers to that which, coming from outside a thing, is not inherent in its real nature [ the extrinsic advantages of wealth] Intrinsic & Extrinsic Factors
  23. 23. International Church of Christ, Nigeria MOTIVATION INTRINSIC You want to do it EXTRINSIC Someone wants you to do it POSITIVE Motivation towards a goal NAGATIVE Motivation away from something “ Write this retort and you get a bonus” “ I really want to write this report!” “ Write this retort or you get fired!” “ I really don’t want to write this report!” 4 Kinds of Motivation: Why we do the things we do
  24. 24. Introduction to The Hygiene Theory <ul><li>Description </li></ul><ul><li>We have basic needs ( hygiene needs ) which, when not met, cause us to be dissatisfied. Meeting these needs does not make us satisfied - it merely prevents us from becoming dissatisfied. </li></ul><ul><li>The 'hygiene' word is deliberately medical as it is an analogy of the need to do something that is necessary, but which does contribute towards  making the patient well (it only stops them getting sick). </li></ul>International Church of Christ, Nigeria MOTIVATION
  25. 25. There is a separate set of needs which, when resolved, do make us satisfied. These are called Motivators International Church of Christ, Nigeria MOTIVATION
  26. 26. <ul><li>In t he se studies employees where asked what pleased and displeased them about their work. </li></ul><ul><li>Herzberg found that the factors causing job satisfaction (and presumably motivation) were different from those causing job dissatisfaction . </li></ul>International Church of Christ, Nigeria The Research
  27. 27. <ul><li>He developed the motivation-hygiene theory to explain these results. </li></ul><ul><li>He called the satisfiers motivators and the dissatisfiers hygiene factors , using the term &quot;hygiene&quot; in the sense that they are considered maintenance factors that are necessary to avoid dissatisfaction but that by themselves do not provide satisfaction. </li></ul>International Church of Christ, Nigeria
  28. 28. <ul><li>People were asked about times when they had felt good about their work. It was discovered that the key determinants of job satisfaction were Achievement, Recognition, Work itself, Responsibility and Advancement. </li></ul><ul><li>We also found that key dissatisfies were Company policy and administration, Supervision, Salary, Interpersonal relationships and Working conditions. </li></ul>The Research 2 International Church of Christ, Nigeria MOTIVATION
  29. 29. International Church of Christ, Nigeria Hierarchy of Needs: Motivators and Hygiene Theory Five needs system which account for most of our Behavior MOTIVATION Motivators Hygiene Factors (Dissatisfiers) Self- Actualization Pursue Inner Talent Creativity. Fulfillment Self – Esteem / Ego Status Achievement. Mastery. Recognition. respect Belonging. Love Friends. Family. Spouse. lover Safety Security. Stability. Freedom from Fear Basic (physiological) Food. Water. Shelter. warmth
  30. 30. If the company resolved the “DISSATISFIERS” , they would not create SATISFACTION . The Observation International Church of Christ, Nigeria MOTIVATION
  31. 31. International Church of Christ, Nigeria MOTIVATION It is not Physical Strength
  32. 32. <ul><li>You need to be paid on time each month so you can pay your bills. </li></ul><ul><li>If you are not paid on time, you get really unhappy. </li></ul><ul><li>But when you get paid on time, you hardly notice it. </li></ul><ul><li>Question : What factor is your salary? </li></ul>Example 1 International Church of Christ, Nigeria MOTIVATION
  33. 33. <ul><li>On the other hand, when your supervisor gives you a pat on the back, you feel good. </li></ul><ul><li>You don't expect this every day and don't especially miss not having praise all of the time. </li></ul><ul><li>Question : What factor is the pat on the back? </li></ul>Example 2 International Church of Christ, Nigeria MOTIVATION
  34. 34. <ul><li>Using it </li></ul><ul><li>Give examples and differentiate between hygiene needs and motivator needs. </li></ul><ul><li>Ensure you address motivator needs when getting someone to do something. </li></ul><ul><li>Attacking hygiene needs may be effective when trying to stop them doing something. </li></ul><ul><li>Defending </li></ul><ul><li>Beware of the person giving you what you really need. Ask 'What's in it for them?' </li></ul><ul><li>Discuss the above statement </li></ul><ul><li>Again we ask: </li></ul><ul><li>What is your Motivation? </li></ul>Interactive Session International Church of Christ, Nigeria MOTIVATION
  35. 35. International Church of Christ, Nigeria MOTIVATION Top Factors Affecting Job Attitudes Th e theory argues that the opposite of satisfaction is not dissatisfaction, but rather, no satisfaction . Similarly, the opposite of dissatisfaction is no dissatisfaction . <ul><li>Achievement </li></ul><ul><li>Recognition </li></ul><ul><li>Work itself </li></ul><ul><li>Responsibility </li></ul><ul><li>Advancement </li></ul><ul><li>Growth </li></ul><ul><li>Company policy </li></ul><ul><li>Supervision </li></ul><ul><li>Relationship w/Boss </li></ul><ul><li>Work conditions </li></ul><ul><li>Salary </li></ul><ul><li>Relationship w/Peers </li></ul>Leading to Satisfaction    Leading to Dissatisfaction
  36. 36. MOTIVATION International Church of Christ, Nigeria
  37. 37. International Church of Christ, Nigeria
  38. 38. The motivation cycle … 3. Success 4. Recognition 2. Commitment 5. Motivation <ul><li>Motivated teams perform well and work hard to achieve objectives, deliver and develop </li></ul><ul><li>Recognition of that success brings about motivation </li></ul><ul><li>Commitment and achieving the objectives brings positive result </li></ul><ul><li>Commitment begins when the team starts to give priority to the achievement of the objectives </li></ul><ul><li>Involvement starts when a group of individuals come together to share a common objective </li></ul>1. Involvement … points the way to developing high performance teams . WHERE ARE YOU OR THINK YOU ARE IN THIS CIRCLE? International Church of Christ, Nigeria MOTIVATION
  39. 39. International Church of Christ, Nigeria MOTIVATION Class Exercise: What do you do best?
  40. 40. Passion – If people around you can’t feel it, then you probably don’t have it. International Church of Christ, Nigeria MOTIVATION Flashback on Ilorin’s Class Exercise
  41. 41. Passion What are you Passionate about? International Church of Christ, Nigeria MOTIVATION ‘ I have no special talents. I am only passionately curious.’ - Albert Einstein
  42. 42. Awards, Recognitions and Job Satisfaction International Church of Christ, Nigeria MOTIVATION
  43. 43. International Church of Christ, Nigeria MOTIVATION
  44. 44. EMOTIONAL Pictures Wholes Relationships Synthesis Simultaneous thinking Tire free CHARACTER LOGICAL Words Parts Specifics Analysis Sequential thinking Tire bound COMPETENCE LEFT RIGHT W hole Brain Thinking Whole Brain Thinking International Church of Christ, Nigeria MOTIVATION
  45. 45. Us ing Brain Biology To Balance Your Recognition Strategy RIGHT, LEFT AND WHOLE BRAIN THINKING International Church of Christ, Nigeria MOTIVATION
  46. 46. <ul><li>Research has shown that cash, gift certificates and lifestyle items are ineffective recognition vehicles. Biologically, they don’t work. </li></ul><ul><li>If that is the case, why is it they will be the most oft en mentioned items when employees are asked “What would you like to receive for recognition”? </li></ul><ul><li>The answer lies in Maslow’s research. Maslow showed that humans are driven by unfilled needs, not by unfilled wants. There is a difference in the two. </li></ul><ul><li>•  Wants - Transient desires that provide only short-term gratification and temporary behavior change when filled. •  Needs - Deep desires that provide long-term fulfillment and permanent attitude change when filled. </li></ul>Avoiding “Left Brain” Thinking International Church of Christ, Nigeria MOTIVATION
  47. 47. <ul><li>1. A 16 yr old boy inherits N 3 00 ,000 from his grandmother. He wants to buy a car with it. What he needs to do is save it for his education . </li></ul><ul><li>2. I inherit N 3 00 ,000 and love to fish. What I want is a boat . What I need to do is save it for retirement . </li></ul><ul><li>3. A 6yr old is given N100 in a grocery store. She wants to buy sweets . What she needs is more nutritious food , such as an apple . </li></ul><ul><li>Employees may “want” cash, gift certificates or household goods if surveyed, but research shows they are poor vehicles for recognition. </li></ul>E xamples of conflicting wants and needs in our own lives International Church of Christ, Nigeria MOTIVATION
  48. 48. We all need help in our Motivation to give more
  49. 49. International Church of Christ, Nigeria MOTIVATION Get A Boost! Get and use Energy/Power Words
  50. 50. “ If You Aren’t Fired With Enthusiasm, You Will Be Fired With Enthusiasm” International Church of Christ, Nigeria MOTIVATION
  51. 51. <ul><li>Everything begins with a thought … </li></ul><ul><li>What you think determines who you are… </li></ul><ul><li>Who you are determines what you do … </li></ul><ul><li>What you do often, becomes a habit … </li></ul><ul><li>Habits determine your lifestyle … </li></ul><ul><li>Lifestyle determines your destiny … </li></ul><ul><li>Your destiny determines your legacy . </li></ul>International Church of Christ, Nigeria MOTIVATION Motivation is a Journey, not a Destination
  52. 52. The Result... Job Satisfaction! International Church of Christ, Nigeria MOTIVATION
  53. 53. QUESTIONS? International Church of Christ, Nigeria MOTIVATION
  54. 54. MOTIVATION International Church of Christ, Nigeria MOTIVATION

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