Employee Attachment Ppt 150
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Employee Attachment Ppt 150



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Employee Attachment Ppt 150 Employee Attachment Ppt 150 Presentation Transcript

  • Employee Attachment
  • Agenda
    • What is Attachment
    • How employees attach
    • Impact on staff retention
    • The psychological contract
    • How to create a blueprint for trust
  • The Role of Leaders
    • “A Leader must impact the thoughts, behaviours and performance of their people”
    • (Robert Cooke)
  • Within The Corporate Arena
    • As a leader how do you YOU ensure your staff “Attach”?
  • The Attachment Model Role Org You
  • What Attaches Employees to You?
    • Character
    • Attitude
    • Capability
    • Skills
    • Knowledge
    • Leadership and Management skills
    • Status
    • Mentor/Coach skills
  • What Attaches an Employee to the Role?
    • Status
    • Money
    • Tasks
    • Positioning of the role
    • Opportunity
    • Learning and Development opportunities
    • Future prospects
  • What Attaches an Employee to the Organisation?
    • Values
    • Mission
    • Industry
    • Induction
    • Culture
    • Industry
    • Success
    • Induction program
  • Four Phases of Attachment
    • Recruitment process
    • Induction process
    • On going Management
    • “De- attachment”
  • Recruitment
    • Be real
    • Explain the mission
    • Express the values
    • Be open re management styles
    • Learning and development opportunities
    • Meet team members
    • Communication and contact through whole process
    • High level communication after job offer
  • Induction
    • 90 day critical period
    • Formal induction plan
    • Mentoring
    • Corporate culture and values
    • Establish a vision for the new employee
    • Create opportunities to demonstrate fairness
    • Spend as much time as you can with employee
  • The Psychological Contract
    • “ Psychological contracts are implicit, involving an individual's beliefs of reciprocal exchange between two parties pertaining to trust, loyalty and the well-being of all involved. ”
    • SL Rousseau
  • Attitude, Behaviour &Attachment
    • In the honeymoon period, employee loyalty is manifested in the form of ATTITUDES
    • Your positive attitude leads to increased attachment
    • Increased attachment leads to better employee attitudes
    • Attitudes are expressed through behaviours - both of which significantly impact clients.
  • Ongoing Management
    • Communicate
    • Feedback
    • Praise
    • Show “Care”
    • Follow procedures (performance appraisals)
    • Schedule “fun”
    • Set the example
    • Be consistent and predictable
    • Trustworthy
  • The Role Of Trust
    • trust Assured resting of the mind on the integrity, veracity, justice, friendship, or other sound principle, of another person; confidence; reliance.
    • Webster's Revised Unabridged Dictionary, © 1996, 1998 MICRA, Inc.
    • 2001 – USA 70% of employees feel that trust and loyalty within their firms is declining
    • 60% responded that they did not believe their manager was “honest, upright, and ethical”.
  • Creating Trust Blueprint
    • Leadership Authenticity
      • personal passion + organisational purpose
    • Emotional Intelligence (EQ)
      • Foster strong emotional relationships with your people
    • Climate Building
      • Audit your climate – does fear exist in any form, is it safe to express, to innovate and to make mistakes
    • Walking Your Talk
      • What evidence would your people provide to prove this of you
  • Loyalty
    • “Without loyal employees, it is extremely difficult to keep loyal customers… Frontline managers are the key players in establishing and developing trust-based working relationships (which develop into high levels of loyalty).”
    • Terry White 2001
  • The Key to Loyalty
    • Clarify your values and express them
    • Demonstrate trust of your people
    • Encourage people to question and challenge you without repercussion
    • Care about the employee first as a person then as an employee
    • Value the employee as an individual rather than as a commodity
    • Be honest
    • Be willing to admit mistakes
    • Demonstrate support of and for your people
    • Don’t just hear, listen
    • Be highly visible and predictable
  • De-Attachment
    • Lasting impression
    • Resignation
    • Exit interview
    • Notice period
    • Public relations exercise
    • Remaining team