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IMPROMPTU
    SPEAKING
    The Better
    Speaker Series




       WHERE LEADERS
         ARE MADE
IMPROMPTU SPEAKING
The Better Speaker Series




TOASTMASTERS
INTERNATIONAL
P.O. Box 9052 • Mission Viejo, CA 92690 • USA
Phone: 949-858-8255 • Fax: 949-858-1207
www.toastmasters.org/members

© 2011 Toastmasters International. All rights reserved. Toastmasters International,
the ­ oastmasters International logo, and all other Toastmasters International
     T
t
­ rademarks and copyrights are the sole property of Toastmasters International
and may be used only with permission.
                                                                                      WHERE LEADERS
Rev. 5/2011    	  Item 273A                                                             ARE MADE
THE BETTER SPEAKER SERIES
                          Toastmasters International’s The Better Speaker Series is a set of presentations offering instruction
                          on basic speaking skills. Designed to be delivered by members to their clubs, presentations in this
                          series provide new speaking techniques and facts that can help all club members develop their
                          communication skills.
                              Presentations in The Better Speaker Series may be offered by any club member and require 10 to
                          15 minutes to present.

                          CONDUCTING THE PROGRAM
                          “Impromptu Speaking” addresses those occasions when you are expected to speak without prepa-
                          ration. This product consists of four parts:

                             Definition and explanation of the presentation
                             Guidelines for your introduction to the audience
                             Outline for the development of your speech
                             CD of a PowerPoint presentation to be viewed along with your speech



                                 In Your Own Words
                                 The outline is not a script and should not be read word-for-word. Instead, use the
                                 document as a guide for presenting the material in your own words and with your
                                 own narrative style. The outline is a structure on which to build your presentation.
                                 Use the points of the outline to develop your speech, but be the author of your own
                                 oration.



                          Here are some tips on using this outline to develop and deliver your presentation:

                             Study the outline carefully. Familiarize yourself with the general structure. Preparation is the
                               key to a successful presentation.
                             Use the outline to build your own speech using your own words. Prepare a set of notes indi-
                               cating where you wish to pause, gesture, or add special verbal emphasis. Highlight key words
                               or sentences to help you present the material most effectively.
                             Be expressive when delivering your speech. Use all of the presentation skills you have learned
                               as a Toastmaster including vocal variety and gestures.

                          USING VISUAL AIDS EFFECTIVELY
                          Visual aids add interest to any presentation and help your audience retain information. You are
                          encouraged to use them. If you plan to use the PowerPoint slides for this program as visual aids,
                          you will need a data projector, a laptop computer, a table to support them, and a screen for viewing.
                              In the outline, there are indications for placement of the PowerPoint slides. Each is numbered.
                          For example, V1 refers to the first visual.




2   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING
Please note that the first slide in the PowerPoint show is a title slide and is not included in this
numbering system.
    If you cannot arrange for projection equipment but still would like to use visuals, you may
copy the material on the visuals onto a flipchart. Do this before the presentation. Use a heavy
marking pen that does not seep through the paper, and write on every third or fourth page so
s
­ ucceeding visuals will not show through. Also, make your letters large and heavy with plenty of
space between them.
    Follow these tips when using visual aids:

   Set them up and test them before the meeting begins. Place them so they are easily visible
     to listeners. Place your projector so it projects a large, high, undistorted image on the screen.
     Focus the image.
   Bring spare equipment, including a projector bulb, extension cord, extra marking pens, etc.
   Display your visuals only when they are needed. If you are using a flipchart, flip the page back
     out of view when you are finished with it.
   Remember not to stand between the screen or flipchart and your audience or you will block
     their view.
   Maintain eye contact with your listeners. Do not talk to the screen or flipchart. If you must turn
     your back to point out something, pause as you point it out, and then resume speaking only
     after you are once again facing your audience.

EVALUATION AND THE ADVANCED COMMUNICATOR SILVER (ACS) AWARD
Because this is an outlined presentation, for presenting it you will not receive credit toward com-
pleting a manual speech project, but you may receive credit toward your Advanced Communicator
Silver (ACS) award. Ask your vice president education to assign an evaluator for your presentation.
    Conducting any two presentations from The Better Speaker Series and/or The Successful Club
Series is one component of qualification for ACS recognition. For further details, please view the
Toastmasters International website: www.toastmasters.org/membereducation.




                                                                                     THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING   3
IMPROMPTU SPEAKING
                           Introducing the Presenter

                          TIPS FOR THE PRESENTER: WRITE YOUR INTRODUCTION
                          All prepared speeches in Toastmasters require an introduction. A proper introduction of you and
                          your speech is important to the success of your presentation. Use the following as a guide in writing
                          your introduction:

                             Include the purpose of The Better Speaker Series.
                             Explain why “Impromptu Speaking” is important for a Toastmasters club, stating the purpose
                               and one or more objectives of your presentation.
                             Incorporate some background about yourself.
                             Read When You’re the Introducer (Item 1167E) for further details on giving a proper
                               introduction.
                             Give your finished introduction to the person who will be introducing you.


                          TIPS FOR THE INTRODUCER

                             Ask the presenter any clarifying questions.
                             Rehearse the introduction.




4   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING
IMPROMPTU SPEAKING
 Outline

INTRODUCTION
People encounter impromptu speaking situations every day. An impromptu speech can take
the form of a job interview, a telephone conversation, or a chat with customer service people or
co-workers. With enough practice, anyone can develop the ability to present ideas clearly in any
impromptu speaking situation.

FIVE-STEP FORMULA                                                                                                V1
It is possible to be prepared and confident even if we cannot anticipate a question’s content. Use
this formula for a successful impromptu speech:
1.	 Listen
   A good response is dependent on an attentive attitude and careful listening can provide part
     of your response. If you agree, your reply will reflect your attention by reinforcing the other
     person’s words. If you disagree, you can tactfully amend or correct the original statement.
   Sharpen your powers of concentration to become an effective speaker.
   Don’t interject your own ideas before the other person has finished. Instead, focus on what is
     being said. The advantages are:
      ■■ People are more likely to respect and listen to your ideas when you listen to them.
      ■■ You’ll be able to incorporate some of what you’ve heard into your reply.
      ■■ You’ll improve your chances of commenting directly on what you’ve heard so you can give
         on-target responses.
2.	 Pause
   Pausing before you speak allows you to refresh your thoughts and formulate an answer.
   A pause can add drama, allow the audience to absorb your message, or give them the oppor-
     tunity to respond to humor. A silent pause is preferable to using verbal place holders.
3.	 Confirm
    R
     epeating or confirming the question out loud provides you with a clearer idea of how to
    respond and will help verify the topic in case you misunderstood the question.
4.	 Tell
    B
     e enthusiastic but stay focused and stick to the essentials. Don’t give in to the urge to analyze
    every aspect of the topic.
5.	 End
    O
     nce you have said what you want to say, don’t belabor the point. Bring your comments to a
    close; emphasize your main point, smile, and make eye contact with your listener if possible.




                                                                                   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING   5
V2        SELECT A STRATEGY
                          There are four common strategies speakers can use to maintain enthusiasm and focus during an
                          impromptu presentation.
                             Express an opinion.
                                 ■■ State an opinion, then justify it with a supporting statement.
                                  1.	 Use one support item if answering a question.
                                  2.	 Use two or three if giving a brief speech.
                                 ■■ Strategy variation: offer reasons why you agree or disagree with an idea or concept.
                             Address cause and effect.
                                 ■■ State the situation, then discuss its causes and eventual consequences.
                             Break the topic into components and then discuss each component individually.
                             Discuss the past, present, and future. Organize your answer in the style of a timeline.

                V3        THREE POINTS

                             1.	 Be confident. Remind yourself that pausing is okay and restating the question will help you
                                 steady your response.
                             2.	 Be brief. It is easy to stray off topic and begin repeating statements, adding new points, or
                                 backtracking. Stick to your main points.
                             3.	 Be sincere. Trying to be inventive when you don’t know the answer to a question can be risky.
                                 It is better that you admit if you don’t know how to respond.

                          CLOSING
                          Being able to respond spontaneously is an excellent mental habit to cultivate. It takes time and
                          effort to develop. Practice the basics.




6   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING
Evaluation Guide

Evaluator’s Name_________________________________________________________________

Presentation Title_______________________________________ Date _____________________



How effective was the speaker’s introduction in helping the audience understand the purpose of
  The Better Speaker Series and the presentation itself?



Was the presenter adequately prepared? How heavily did the presenter rely on notes?



How did the speaker use vocal variety to enhance this presentation?



What other techniques did the speaker use to personalize and augment the presentation? Were
  they effective? How?



Did the speaker display the visuals smoothly and at the appropriate times? How could the
  speaker improve?



What aspect of the speaker’s presentation style did you find unique? Why?



Did the speaker present the material clearly and simply so audience members could easily use
  the information to improve their own speeches?



What could the speaker have done differently to make the presentation more effective?



What did you like about the presentation?




                                                                                THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING   7
Notes




8   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING
www.toastmasters.org

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Impromptu Speaking (PDF)

  • 1. IMPROMPTU SPEAKING The Better Speaker Series WHERE LEADERS ARE MADE
  • 2. IMPROMPTU SPEAKING The Better Speaker Series TOASTMASTERS INTERNATIONAL P.O. Box 9052 • Mission Viejo, CA 92690 • USA Phone: 949-858-8255 • Fax: 949-858-1207 www.toastmasters.org/members © 2011 Toastmasters International. All rights reserved. Toastmasters International, the ­ oastmasters International logo, and all other Toastmasters International T t ­ rademarks and copyrights are the sole property of Toastmasters International and may be used only with permission. WHERE LEADERS Rev. 5/2011       Item 273A ARE MADE
  • 3. THE BETTER SPEAKER SERIES Toastmasters International’s The Better Speaker Series is a set of presentations offering instruction on basic speaking skills. Designed to be delivered by members to their clubs, presentations in this series provide new speaking techniques and facts that can help all club members develop their communication skills. Presentations in The Better Speaker Series may be offered by any club member and require 10 to 15 minutes to present. CONDUCTING THE PROGRAM “Impromptu Speaking” addresses those occasions when you are expected to speak without prepa- ration. This product consists of four parts: Definition and explanation of the presentation Guidelines for your introduction to the audience Outline for the development of your speech CD of a PowerPoint presentation to be viewed along with your speech In Your Own Words The outline is not a script and should not be read word-for-word. Instead, use the document as a guide for presenting the material in your own words and with your own narrative style. The outline is a structure on which to build your presentation. Use the points of the outline to develop your speech, but be the author of your own oration. Here are some tips on using this outline to develop and deliver your presentation: Study the outline carefully. Familiarize yourself with the general structure. Preparation is the key to a successful presentation. Use the outline to build your own speech using your own words. Prepare a set of notes indi- cating where you wish to pause, gesture, or add special verbal emphasis. Highlight key words or sentences to help you present the material most effectively. Be expressive when delivering your speech. Use all of the presentation skills you have learned as a Toastmaster including vocal variety and gestures. USING VISUAL AIDS EFFECTIVELY Visual aids add interest to any presentation and help your audience retain information. You are encouraged to use them. If you plan to use the PowerPoint slides for this program as visual aids, you will need a data projector, a laptop computer, a table to support them, and a screen for viewing. In the outline, there are indications for placement of the PowerPoint slides. Each is numbered. For example, V1 refers to the first visual. 2   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING
  • 4. Please note that the first slide in the PowerPoint show is a title slide and is not included in this numbering system. If you cannot arrange for projection equipment but still would like to use visuals, you may copy the material on the visuals onto a flipchart. Do this before the presentation. Use a heavy marking pen that does not seep through the paper, and write on every third or fourth page so s ­ ucceeding visuals will not show through. Also, make your letters large and heavy with plenty of space between them. Follow these tips when using visual aids: Set them up and test them before the meeting begins. Place them so they are easily visible to listeners. Place your projector so it projects a large, high, undistorted image on the screen. Focus the image. Bring spare equipment, including a projector bulb, extension cord, extra marking pens, etc. Display your visuals only when they are needed. If you are using a flipchart, flip the page back out of view when you are finished with it. Remember not to stand between the screen or flipchart and your audience or you will block their view. Maintain eye contact with your listeners. Do not talk to the screen or flipchart. If you must turn your back to point out something, pause as you point it out, and then resume speaking only after you are once again facing your audience. EVALUATION AND THE ADVANCED COMMUNICATOR SILVER (ACS) AWARD Because this is an outlined presentation, for presenting it you will not receive credit toward com- pleting a manual speech project, but you may receive credit toward your Advanced Communicator Silver (ACS) award. Ask your vice president education to assign an evaluator for your presentation. Conducting any two presentations from The Better Speaker Series and/or The Successful Club Series is one component of qualification for ACS recognition. For further details, please view the Toastmasters International website: www.toastmasters.org/membereducation.   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING   3
  • 5. IMPROMPTU SPEAKING Introducing the Presenter TIPS FOR THE PRESENTER: WRITE YOUR INTRODUCTION All prepared speeches in Toastmasters require an introduction. A proper introduction of you and your speech is important to the success of your presentation. Use the following as a guide in writing your introduction: Include the purpose of The Better Speaker Series. Explain why “Impromptu Speaking” is important for a Toastmasters club, stating the purpose and one or more objectives of your presentation. Incorporate some background about yourself. Read When You’re the Introducer (Item 1167E) for further details on giving a proper introduction. Give your finished introduction to the person who will be introducing you. TIPS FOR THE INTRODUCER Ask the presenter any clarifying questions. Rehearse the introduction. 4   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING
  • 6. IMPROMPTU SPEAKING Outline INTRODUCTION People encounter impromptu speaking situations every day. An impromptu speech can take the form of a job interview, a telephone conversation, or a chat with customer service people or co-workers. With enough practice, anyone can develop the ability to present ideas clearly in any impromptu speaking situation. FIVE-STEP FORMULA V1 It is possible to be prepared and confident even if we cannot anticipate a question’s content. Use this formula for a successful impromptu speech: 1. Listen A good response is dependent on an attentive attitude and careful listening can provide part of your response. If you agree, your reply will reflect your attention by reinforcing the other person’s words. If you disagree, you can tactfully amend or correct the original statement. Sharpen your powers of concentration to become an effective speaker. Don’t interject your own ideas before the other person has finished. Instead, focus on what is being said. The advantages are: ■■ People are more likely to respect and listen to your ideas when you listen to them. ■■ You’ll be able to incorporate some of what you’ve heard into your reply. ■■ You’ll improve your chances of commenting directly on what you’ve heard so you can give on-target responses. 2. Pause Pausing before you speak allows you to refresh your thoughts and formulate an answer. A pause can add drama, allow the audience to absorb your message, or give them the oppor- tunity to respond to humor. A silent pause is preferable to using verbal place holders. 3. Confirm R epeating or confirming the question out loud provides you with a clearer idea of how to respond and will help verify the topic in case you misunderstood the question. 4. Tell B e enthusiastic but stay focused and stick to the essentials. Don’t give in to the urge to analyze every aspect of the topic. 5. End O nce you have said what you want to say, don’t belabor the point. Bring your comments to a close; emphasize your main point, smile, and make eye contact with your listener if possible.   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING   5
  • 7. V2 SELECT A STRATEGY There are four common strategies speakers can use to maintain enthusiasm and focus during an impromptu presentation. Express an opinion. ■■ State an opinion, then justify it with a supporting statement. 1. Use one support item if answering a question. 2. Use two or three if giving a brief speech. ■■ Strategy variation: offer reasons why you agree or disagree with an idea or concept. Address cause and effect. ■■ State the situation, then discuss its causes and eventual consequences. Break the topic into components and then discuss each component individually. Discuss the past, present, and future. Organize your answer in the style of a timeline. V3 THREE POINTS 1. Be confident. Remind yourself that pausing is okay and restating the question will help you steady your response. 2. Be brief. It is easy to stray off topic and begin repeating statements, adding new points, or backtracking. Stick to your main points. 3. Be sincere. Trying to be inventive when you don’t know the answer to a question can be risky. It is better that you admit if you don’t know how to respond. CLOSING Being able to respond spontaneously is an excellent mental habit to cultivate. It takes time and effort to develop. Practice the basics. 6   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING
  • 8. Evaluation Guide Evaluator’s Name_________________________________________________________________ Presentation Title_______________________________________ Date _____________________ How effective was the speaker’s introduction in helping the audience understand the purpose of The Better Speaker Series and the presentation itself? Was the presenter adequately prepared? How heavily did the presenter rely on notes? How did the speaker use vocal variety to enhance this presentation? What other techniques did the speaker use to personalize and augment the presentation? Were they effective? How? Did the speaker display the visuals smoothly and at the appropriate times? How could the speaker improve? What aspect of the speaker’s presentation style did you find unique? Why? Did the speaker present the material clearly and simply so audience members could easily use the information to improve their own speeches? What could the speaker have done differently to make the presentation more effective? What did you like about the presentation?   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING   7
  • 9. Notes 8   THE BETTER SPEAKER SERIES 4 IMPROMPTU SPEAKING