A Manifesto By Gautam Ghosh http://www.gautamblogs.com http://twitter.com/GautamGhosh http://www.facebook.com/HR.Blogger The Social Business Employee
What should the Organization 2.0 promise tomorrow’s workforce?
We will no longer view you as "employees" only to do the work you are assigned. Instead, you are co-creators, participants, critics and advocates. Build roles around people’s talents, strengths and passions. Encourage them to express themselves using tools they are comfortable with
We will actively ask for your input on products, services, structures, processes and give it to you to co-create them with us. Employees are Customers too and have insights and ideas irrespective of their functions where they work. Unleash their ideas and wisdom to improve.
We will focus not on the time you spend in office but the results you achieve. Give people autonomy in a defined sandbox to find the way that they best deliver results. Stop trying to control everything.
We will provide value, not jobs. Work is more than a paycheck. Focusing on value helps a person bring in his whole human self to the workplace – not just “talent”
We will provide you the tools to connect across silos, departments, locations to meet the changing demands of a networked economy and social customers. Create social networks within the firm – and empower them to connect with external networks where customers are talking – to resolve issues, answer questions and build the organizational reputation.
We will together focus on reducing the noise within the organization. Information is delivered without knowing whom it is relevant for. Let people decide what they want to follow.
We will together destroy processes that do not let us build human relationships within and without. Doing away with systems and processes that are not needed – so that their gravity does not force a return to the silos of Organization 1.0
We will encourage you to build relationships that connect all of us with partners, stakeholders and customers in ways where we all benefit. The relationships are owned by people – not by processes – and we trust you to invest in them for our mutual success
We will act ethically and transparently, and expect you too, because it's no longer a choice. The social business is not just about enabling “social technologies” but creating a human organization which acts for the larger good.
Originally posted at http://www.gautamblogs.com/2010/05/social-business-employee-manifesto.html Thank you